Alternativa gratuita a BeyondTrust
¿Por qué pagar de más por las funciones adicionales de BeyondTrust que quizá nunca uses? HelpWire es una herramienta gratuita de acceso y control remoto de escritorio, en rápido crecimiento, que tiene todo lo esencial. ¡Cámbiate a HelpWire y empieza a ahorrar hoy mismo!
- Interfaz intuitiva
- Gratis
- Ideal para empresas de cualquier tamaño
HelpWire vs. BeyondTrust: Comparación rápida
¡Consulta la tabla comparativa! Puedes tener las funciones principales sin el costo adicional.
|
HelpWire
|
BeyondTrust | |
|---|---|---|
| Precio por mes | ||
| Precio por mes | Gratis para uso personal y empresarial | Precios personalizados |
| Restricciones del usuario | ||
| Restricciones del usuario | Sin límites | Sin límites |
| Plataformas compatibles | ||
| Plataformas compatibles | Windows, Mac, Linux |
Windows, Mac, Linux, iOS, Android, Chrome OS |
| Vista de varios monitores | ||
| Vista de varios monitores | ||
| Control de múltiples estaciones de trabajo por usuario | ||
| Múltiples estaciones de trabajo controlan por usuario | Ilimitado | Ilimitado |
| Gestión de equipos | ||
| Gestión de equipos | ||
| Gestión de clientes | ||
| Gestión de clientes | ||
| Acceso desatendido | ||
| Acceso desatendido | ||
| Chat y colaboración | ||
| Chat y colaboración | ||
| Transferencia de archivos | ||
| Transferencia de archivos | ||
| Acceso colaborativo | ||
| Acceso colaborativo | ||
| Grabación de sesión | ||
| Grabación de sesión | ||
| Personalización | ||
| Personalización | ||
| Soporte móvil | ||
| Soporte móvil | ||
| Compartir pantalla | ||
| Compartir pantalla |
Funciones de HelpWire
HelpWire ofrece todas las funciones clave que necesitas para una gestión remota de escritorio fluida y eficiente, lo que la convierte en una alternativa fiable a BeyondTrust.
Funciones clave
Funciones clave
Inicio rápido de sesión
Inicie sesiones remotas sin esfuerzo enviando un enlace de conexión único; no se requieren identificadores complejos ni contraseñas.
Compatibilidad multiplataforma
Conéctate sin problemas entre Windows, macOS y Linux usando aplicaciones nativas creadas para cada plataforma.
Gestión de clientes
Mejora la gestión remota de clientes con perfiles de clientes, detalles de dispositivos y notas de sesión, todo accesible desde tu cuenta web.
Gestión de equipos
Cree y gestione equipos de soporte con facilidad, colabore en clientes compartidos y utilice herramientas de equipo integradas para brindar asistencia remota de primer nivel.
Intercambio de archivos
Transfiere archivos en segundos: solo copia y pega desde la computadora del operador a la máquina remota.
Seguridad robusta
Mantén tus datos seguros con las sólidas funciones de protección de HelpWire, incluida la autenticación de dos factores, el cifrado TLS/SSL y el cifrado AES-256.
Soporte remoto para diversas situaciones
Administradores de sistemas
HelpWire permite al administrador de acceso remoto seguro mantener las redes y los sistemas funcionando sin problemas mientras mantiene estrictos estándares de seguridad.
Proveedores de servicios gestionados
HelpWire ofrece a los proveedores de servicios gestionados un software de gestión remota seguro para un soporte eficiente de TI y a los usuarios finales.
Fabricación
HelpWire ofrece acceso remoto seguro para la fabricación, lo que permite a los técnicos solucionar problemas rápidamente, reducir el tiempo de inactividad y mejorar la eficiencia.
Lo que dicen nuestros usuarios
4.6
Basado en 209 opiniones de clientes
Versión
2.2, 04/02/2026
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Aquí encontrará algunas opiniones públicas de clientes sobre HelpWire procedentes de diversas fuentes. Todas las opiniones se muestran en su idioma original.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas frecuentes
BeyondTrust Remote Support (anteriormente Bomgar) es una solución empresarial robusta para acceder y dar soporte a dispositivos remotos. Aunque rica en funciones, su alto costo la hace menos adecuada para equipos pequeños o presupuestos ajustados.
Bomgar adquirió BeyondTrust el 13 de septiembre de 2018.
BeyondTrust no ofrece actualmente un plan gratuito para su software de soporte remoto. El acceso de prueba está disponible previa solicitud y requiere enviar una solicitud con antelación.