Press Center
HelpWire Media Highlights
Media Assets
Key Product Visuals
Open Media Kit
HelpWire Press Kit
Open PDF (10.4 MB)
For media inquiries, please contact Bohdan Mantula at
As Featured In
March 11, 2026
“Remote access & control, chat, client & team management.”
February 24, 2026
“HelpWire's built-in chat feature significantly enhances the effectiveness of remote support sessions, leading to quicker resolution times.”
February 04, 2026
“HelpWire is designed to give IT specialists direct access to remote machines without complex pre-configuration. From a technical standpoint, its core value lies in how quickly a support session can be established and how much control the technician gains once connected.”
February 04, 2026
“HelpWire offers a robust, cloud-based remote support platform designed to meet the demands of modern businesses. With features like cross-platform support, real-time updates, and a user-friendly interface, HelpWire is perfect for businesses needing fast and flexible support.”
January 03, 2026
“Overall, though, I think this is an excellent choice for anyone who needs to service a computer on the fly. It has the basics, it's remarkably easy to use on both sides of the session, and performance was on par with the competition.”
November 18, 2025
“HelpWire…is one such provider that documents the necessary Wayland permission flows (screen sharing and input control) and offers dedicated packages (DEB/RPM) to assist in fleet management.”
September 30, 2025
“After using HelpWire, it’s hard to imagine going back to clunky remote support tools. From sending a link to fixing the client’s issue, the process is seamless, fast, and reliable.”
August 12, 2025
“By integrating tools like HelpWire . . . organizations can offer effective support to their remote workforce, ensuring the swift resolution of both Mac and PC issues.”
August 12, 2025
“HelpWire’s unattended remote access delivers easy setup, strong security, and reliable performance, ensuring seamless remote system management.”
July 9, 2025
“Tools like these help people of any age and computer skill level feel more comfortable and capable when completing tasks in the digital space.”
May 28, 2025
“HelpWire focuses on accessibility, security, and affordability — offering browser-based access, strong encryption, audit features, and cross-platform support. Its free core features lower the barrier to entry, making it a practical choice for SMBs.”
May 28, 2025
“HelpWire happens to be easy-to-use and accessible remote desktop software that fulfills all of the basic needs for freelance professionals and small early-stage teams.”
April 29, 2025
“When it comes to ease of use, speed of deployment, and value for money, HelpWire stood out as the best overall remote support software, especially for freelancers, small businesses, and casual users who want something that works without a fuss.”
April 28, 2025
“From onboarding new hires remotely to fixing critical bugs without stepping foot in the office, HelpWire gave us full control and confidence in our tech infrastructure. It empowered us to provide real-time, reliable support without needing an IT department — or a software budget.”
April 10, 2025
“With its intuitive interface, powerful functionality, and free availability for both corporate and personal use, HelpWire is emerging as a strong alternative to Microsoft's remote desktop solutions.”
March 06, 2025
“For those who rely on remote access for tech support, work, or personal use, the limitations of TeamViewer have become an increasing challenge. HelpWire provides a simple, stable, and free alternative that eliminates common frustrations and ensures seamless connectivity.”
March 06, 2025
“HelpWire’s unattended remote access delivers easy setup, strong security, and reliable performance, ensuring seamless remote system management.”
February 19, 2025
“Its intuitive interface, integrated communication tools, and enterprise-grade security make it a scalable, future-proof solution for businesses worldwide.”
January 01, 2025
“HelpWire . . . offers an essential set of features, enabling a technical support team to effectively address customer issues.”
November 17, 2024
“While TeamViewer has been an industry standard, its pricing can be a hardship for some. Here is where HelpWire comes into play to unlock all the essential remote access features and then some without breaking the bank.”
December 2, 2023
“HelpWire, a free remote desktop application, is ideal for small-to-medium businesses, help desk teams, managed service providers, IT consultants, and individual users.”
November 29, 2023
“HelpWire is designed with security and simplicity in mind, offering a streamlined remote support tool that enhances team productivity.”
November 23, 2023
“HelpWire provides users with an extensive feature set specifically designed for small businesses, ensuring all the tools for effective remote IT support are readily accessible.”
January 3, 2023
“As opposed to other on-demand remote support software, users get full access to all features without additional costs.’