HelpWire Blog: latest updates and actionable insights
Here we cover every landmark event in the world of remote support solutions. Stay on top to never miss out on latest releases, most discussed news, and valuable insights from ace tech support experts.
LATEST POSTS
Expert opinion: Tips and tricks for a Support Representative
Every support specialist strives to keep up the good work and help others. Sometimes it is easy, but there are …
Apple Remote Desktop macOS Application
Developed by Apple Inc., Apple Remote Desktop (ARD) is a Mac app replacing Apple Network Assistant. Initially released in March …
Detailed Guide to Microsoft Remote Desktop Protocol
What is Remote Desktop Protocol (RDP)? Remote Desktop Protocol (RDP) was developed by Microsoft as a proprietary protocol, enabling remote …
What to do if Remote Desktop Connection for Mac is not working
The guide below describes solutions for error code: 0x204—an error code that can appear when Mac users attempt to establish …
How to secure a corporate network during remote access and remote work
The COVID-19 pandemic has been responsible for extensive changes across all facets of society. People have had to adjust to …