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Is TeamViewer Safe? Everything about TeamViewer Security Issues

Helga York Article author
teamviewer security

The growth of the mobile workforce has made it important for companies to implement remote access solutions for their employees. People need to use applications and access information stored on company computers from their home offices or while on the road. Without reliable connectivity, remote work is impossible.

Any remote connectivity tool must offer robust security to protect communication and sensitive data resources. TeamViewer is a popular software solution that enables individuals to remotely connect to business systems. It’s used by a wide variety of companies to support their mobile workforces.

There have been some TeamViewer security issues that raise questions about the tool. How secure is TeamViewer? Is TeamViewer safe to use for all types of organizations? These are important questions that can influence your choice of secure remote access tool for your business. So let’s consider all these questions in our article.

Is TeamViewer Safe and Secure?

TeamViewer employs RSA-4096 key exchange and AES 256-bit encryption to protect data transmission. It also allows users to set up two-factor authentication so remote connectivity cannot be established with just a password. These are powerful security features, but addressing TeamViewer security risks requires the tool to be correctly configured and users to take proactive action.

We’re going to look into past TeamViewer security risks and the steps users can take to make the solution more secure. TeamViewer can be safe if configured correctly and if users take the steps necessary to protect their remote sessions. Yet according to security experts, it may be better suited for individual and private use rather than as the remote access solution for a large enterprise.

Known TeamViewer Security Issues

Known TeamViewer Security Issues

Let’s look at some of the past TeamViewer security issues to get a sense of what types of vulnerabilities the software presents. Several noteworthy security issues have plagued the tool over its lifetime.

  • • 2010 – This TeamViewer security risk is documented in CVE-2010-3128. It describes an untrusted search path vulnerability in TeamViewer 5.0.8703 that allows attackers to conduct DLL attacks using a Trojan horse.
  • • 2018 – Another TeamViewer security risk that affected all versions of the software through 13.1.1548 is detailed in CVE-2018-14333. The problems involved passwords being stored in the Unicode format in the application’s process memory which could be exploited by attackers on a machine where TeamViewer is disconnected but still running.
  • • 2020 – The TeamViewer security issue described in CVE-2020-13699 also concerns passwords and affected the Windows version of the application. The vulnerability potentially enabled hackers to crack user passwords and gain access to company systems. This exploit impacts TeamViewer versions up to 15.8.3.

The vulnerability identified in 2020 was present in all prior releases of the tool beginning with version 8. Once discovered, it was addressed with patches for the affected versions. This fact highlights the importance of updating TeamViewer with the latest patches for the version you are using and migrating to newer versions that may provide enhanced security. The best defense against TeamViewer security risks is to use version 15.8.3 or later releases of the software.

What are the main TeamViewer security risks?

The main TeamViewer security risks

After looking at previous security issues, the question may be “Is TeamViewer safe now?” The majority of TeamViewer security issues fall into three categories.

  • • Compromised credentials – User credentials must be protected to keep TeamViewer secure. Sending passwords to colleagues in an email or text message is not advised. Sharing credentials is not advised as it makes it impossible to identify which user performed a specific activity.
  • • Malicious internal actors – Insider attacks perpetrated with compromised credentials can do substantial damage to a computing environment. Users should not use simple or default passwords to reduce the chances of a malicious colleague using your TeamViewer session.
  • • 0day vulnerabilities – 0day brute-force vulnerabilities can affect TeamViewer. These can be minimized by using longer and stronger passwords to protect the application.

Many TeamViewer security issues are related to weak passwords and the sharing or lax protection of user credentials. These problems can be addressed to a certain extent with user education and the enforcement of strong password policies. Limits on the length of TeamViewer passwords affect their strength and may lead to security vulnerabilities.

10 Steps for Better TeamViewer Security

10 Steps for Better TeamViewer Security Is it safe to use TeamViewer? The way the tool is configured and used is a big factor in how safe TeamViewer is as a remote access solution. The following ten steps and tips offer a combination of configuration settings and user behaviors or actions that increase the security of TeamViewer.
  1. Keep TeamViewer updatedInstall the most recent updates and any new security patches that address vulnerabilities as soon as they are released. Many users install the program and never upgrade it as long as it still works. This is dangerous as using outdated code can provide hackers with access to your systems.
  2. Close TeamViewer sessions after use – Don’t run TeamViewer sessions in the background and switch to it when needed. Best practices involve closing a session when not in use and restarting it when necessary. Make sure TeamViewer doesn’t automatically start when you restart your machine. Leaving a TeamViewer session open may enable hackers to gain access to your machine and the wider company network.
  3. Create a whitelist and a blacklist – TeamViewer allows you to create whitelists and blacklists to control access to a machine. A whitelist lets you limit access to specific users with a TeamViewer account who are added to the list. Creating a blacklist lets you refuse access to entities on the list and avoid potential TeamViewer security risks.

    To do this click:

    Extras > Options > Security > Configure

    TeamViewer Security Configuration
    Then choose “Deny access for the following partners” to make Black List or “Allow access only for the following partners” to make White list.

    TeamViewer's black and white list editing

  4. Verify and update the trusted users list – Verify that you recognize all trusted devices from your TeamViewer profile. Drilling down to Trusted Devices, remove any that you don’t recognize or that should not have access to the given machine
  5. Use a strong password – When accessing TeamViewer or any application, users need to use a strong password. Trivial or default passwords make it easy for hackers or malicious insiders to compromise your TeamViewer account.
  6. Implement two-factor authentication – TeamViewer can be configured to use two-factor authentication when establishing a connection. You will need to enter an additional security code when connecting with the application. Two-factor authentication is highly recommended as it eliminates many of the security risks associated with compromised credentials.
  7. Disable easy access – The easy access option lets devices connect to TeamViewer without a password. Uncheck this option in the Remote Control section to increase security. All TeamViewer connections should require a password.

    Disable TeamViewer easy access

  8. Avoid use on servers or privileged machines – Potential TeamViewer security risks make it a poor choice for accessing business-critical servers or privileged computers. Use of TeamViewer on these types of machines should be restricted to experienced administrators who understand the tool’s security limitations and how to operate the software safely.
  9. Use a VPN – A virtual private network (VPN) encrypts data transmission, making it impossible for hackers to steal information or compromise credentials. VPNs protect your data for any type of remote access application.
  10. Monitor organizational TeamViewer usage – Maintaining security requires an organization to monitor how TeamViewer is used by its employees. This includes understanding what ports the application uses and how it affects other software tools. A company may allow individuals to use TeamViewer to access a subset of computing resources but restrict them from servers or computers that store sensitive data. Usage should be monitored to ensure these policies are followed by all employees.

If you have connecting problems with TeamViewer after these settings, find out what are the most common TeamViewer issues and how to solve them.