Simpler & Free Alternative to Splashtop
Transition to HelpWire, a straightforward free alternative to Splashtop SOS, and enjoy cost savings coupled with rapid remote desktop connections for both PCs and Macs.
- Intuitive interface
- Wallet-friendly
- Speedy remote desktop

HelpWire vs. Splashtop SOS: Quick Comparison
Dive into a brief comparison of the features and pricing models offered by both Splashtop SOS and HelpWire.
Features |
HelpWire
|
Splashtop
SOS
SOS +10
SOS Unlimited
| ||
---|---|---|---|---|
Price | ||||
Price | Free | $199/ 1 technician | $219/ 1 technician | $399/ 1 technician |
Multi-Platform Support | ||||
Multi-Platform Support | Windows/ Mac | Windows/ Mac/ Android/ iOS | Windows/ Mac/ Android/ iOS | Windows/ Mac/ Android/ iOS |
Concurrent Sessions per User | ||||
Concurrent Sessions per User | Multiple chat sessions | 10 | 10 | 10 |
Chat | ||||
Chat | Chat | Chat | Chat and Voice | Chat and Voice |
Operator Seats | ||||
Operator Seats | 1 | 1 | 1 | 1 |
Simple Attended Access | ||||
Simple Attended Access | ||||
Multi-Monitor Support | ||||
Multi-Monitor Support | ||||
File Transfer | ||||
File Transfer | ||||
Robust Security | ||||
Robust Security | ||||
Session Recording | ||||
Session Recording | ||||
Custom Branding | ||||
Custom Branding |
HelpWire Features
Take a look at a few key attributes of HelpWire as a Splashtop alternative to understand its advantages.
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Simple Session Initiation
Kickstart a remote session effortlessly. Share the remote desktop connection link with your client — no IDs or passwords are needed.

Integrated Chat
Enhance communication between support teams and clients with a built-in chat feature.

File Transfer
Seamlessly transfer files between the local and remote session windows using simple copy-paste actions.

Client Management
Manage your clientele efficiently with list organization, custom field adjustments, and note addition — all directly via your browser.

Service Multiple Desktops
Engage with multiple remote computers of the same client and effortlessly toggle between their desktops.
How HelpWire Amplifies Various Services

IT Support
Supercharge IT support teams by delivering prompt remote aid to customers navigating system configurations or software installations.
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Small to Medium Businesses
Opting for HelpWire over Splashtop not only reduces operational costs but also augments the prowess of your customer support unit.
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Help Desks
Embed a user-centric remote desktop solution to swiftly tackle user queries, thereby shrinking the resolution timeline via proactive help desk services.
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FAQ
Splashtop SOS, crafted for IT professionals and support teams, does not offer a free tier.
Splashtop SOS comes with a 7-day trial, allowing users to experience its functionalities before committing to a purchase.
Absolutely! HelpWire stands as a truly free Splashtop alternative, with no concealed charges.
Numerous options exist for Mac users seeking Splashtop alternatives, including:
HelpWire: A fully free remote desktop tool that caters to IT professionals, suitable for both personal and commercial uses.
TeamViewer: A globally recognized remote desktop software compatible with Mac, providing functionalities like file sharing, online meetings, remote administration, and group collaborations.
AnyDesk: A swift and secure remote desktop tool for Mac users, boasting features like file transfers, virtual teamwork, and remote oversight.
HelpWire: A fully free remote desktop tool that caters to IT professionals, suitable for both personal and commercial uses.
TeamViewer: A globally recognized remote desktop software compatible with Mac, providing functionalities like file sharing, online meetings, remote administration, and group collaborations.
AnyDesk: A swift and secure remote desktop tool for Mac users, boasting features like file transfers, virtual teamwork, and remote oversight.
Several factors might impede Splashtop's functionality, often stemming from firewall configurations or internet connectivity. To troubleshoot, consider:
- Assessing your internet connection
- Validating software installation
- Inspecting firewall and antivirus configurations
- Rebooting the devices
- Confirming login credentials
- Reaching out to the Splashtop support team