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Free Remote Desktop Control App for Mac

HelpWire is the ideal free remote desktop solution for Mac. This app delivers seamless and fast remote support for unlimited workstations, either Windows to MacOS or MacOS to Windows remote operations.

Here is the List of Advanced HelpWire Features for Mac Remote Desktop Control

Simple and Fast Remote Control

Simple and Fast Remote Control

Establish seamless connection to clients' workstations with a unique link generated for each client.
Control Multiple Workstations

Control Multiple Workstations

Establish concurrent connections to multiple remote workstations of the same client to perform software installations on all devices.
Cross-Platform Remote Control

Cross-Platform Remote Control

Using HelpWire, you can connect from Windows to macOS and vice versa with any number of monitors.
Intuitive File Sharing

Intuitive File Sharing

Use convenient built-in file transferring capabilities to copy and paste installation files to a remote workstation.
Multi-Screen View

Multi-Screen View

The multi-screen option allows viewing and managing two or more computer screens simultaneously.
Workstation Details

Workstation Details

HelpWire automatically recognizes and displays the name, type, and version of your remote client's operating system.
Workstation Grouping

Workstation Grouping

No matter how many workstations your client has, they can all be discovered under one client profile.

Secure Remote Desktop Control for Mac

Is HelpWire a safe and secure remote desktop option for Mac? Yes, it is. HelpWire utilizes top-tier security features and protocols that secure your data without disrupting your remote desktop session.
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Trusted Authentication Mechanism

HelpWire uses a safe user authentication service, Auth0, to authorize users and protect login information.
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End-to-End Encryption

Data transfers are secured with industry-standard end-to-end SSL/TLS encryption, which ensures the privacy of all data transferred.
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Secure Data Centers

With its cloud infrastructure built on AWS services, HelpWire guarantees effective security. Several well-known organizations like Netflix, Disney, and NASA use AWS as their trusted cloud service provider.
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Firewall-Friendly

Stable remote connections can be established without the need for any configuration changes or port openings on the client’s firewall, thus maintaining network security.

Mac Remote Desktop Control App for Every Industry, Role, and Need

Customer Service Desks

Customer Service Desks

HelpWire improves help desk support processes and increases the quality of support services by offering improved and updated remote control functionality.
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Remote Tech Support

Remote Tech Support

HelpWire is swift and reliable in rendering effective remote support to customers facing software or system configuration issues.
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MSP Services

MSP Services

Managed service providers (MSP) can rely on HelpWire for swift and secure support for their customer’s information technology infrastructures and end-user systems.
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Frequently Asked Questions