Free and User-Friendly ISL Online Alternative
As an ISL Online alternative, HelpWire offers a straightforward remote desktop solution, delivering key features for free that other remote support tools often charge for.
- Full remote control without any hidden costs
- Intuitive interface
- Seamless remote desktop experience
HelpWire vs. ISL Online
Dive into our comparison chart of HelpWire and ISL Online. We break down features and pricing tiers to simplify your decision-making.
| Features |
HelpWire
|
ISL Online
PREPAID
PROFESSIONAL
SELF-HOSTED
| ||
|---|---|---|---|---|
| Price | ||||
| Price | Free | $125/500 min | $418.80/year | $538.80/year |
| Concurrent remote desktop sessions | ||||
| Concurrent remote desktop sessions | 1 | 1 | 1 | 1 |
| Hosting | ||||
| Hosting | Cloud | Cloud | Cloud | On-Premises |
| Multi-platform support | ||||
| Multi-platform support | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
| Mobile devices | ||||
| Mobile devices | iOS, Android | iOS, Android | iOS, Android | |
| File transfer | ||||
| File transfer | ||||
| Multi-monitor view | ||||
| Multi-monitor view | ||||
| Built-in chat | ||||
| Built-in chat | ||||
| Robust security | ||||
| Robust security | ||||
| Customization | ||||
| Customization | ||||
| Unattended access | ||||
| Unattended access |
HelpWire’s Key Features
Experience the features that make HelpWire a top choice for remote IT support: fast and reliable connectivity, superior remote desktop performance, and stringent security protocols.
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Quick Session Start
Quickly initiate a remote session by sharing the remote connection link. Your client won't need any IDs or passwords.
Simultaneous Workstations Control
Connect to several remote workstations of the same client concurrently.
Built-In Chat
HelpWire's real-time support chat
enables tech personnel to engage directly with clients, understand issues thoroughly, and accelerate resolution.
Client Management
HelpWire streamlines client management by simplifying client organization, viewing remote device details, and adding notes directly within your browser.
Robust Security
Is HelpWire safe to use? With unparalleled security measures like Auth0 authentication, reliable data centers, AES-256 encryption, and firewall compatibility, HelpWire ensures your data is protected at all times.
Remote Support for Diverse Requirements
Whether for diverse industries or specific service needs, including remote desktop control, HelpWire elevates your remote support game, benefiting your clients and your budget.
Tech Support
Tech support is an important aspect of a business that directly influences the customer experience. Deliver prompt, effective assistance with HelpWire, remote IT support software. Guide users through software setups, configurations, and more.
SMB’s Choice
SMBs often seek an ISL Online alternative that's budget-friendly yet feature-packed. HelpWire, as remote support software for small businesses, fits the bill perfectly.
Empower Help Desk
With HelpWire, a remote access solution for governmental institutions, enhance your support services with advanced remote desktop control capabilities.
Users Share Their HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.1, 7 Aug, 2024
Compatibility
macOS, Windows, Linux
Price
Free
Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
FAQ
Absolutely. HelpWire offers full-fledged remote desktop access and support without hidden charges.
While ISL Online provides a free trial, sustained use requires a paid subscription or license purchase.
ISL Online prioritizes safety with regular penetration tests, security audits, firewall adaptability, RSA 2048/4096-bit and AES 256-bit encryption, and 2FA.