Alternativa gratuita y fácil de usar a ISL Online
Como alternativa a ISL Online, HelpWire ofrece una solución sencilla de escritorio remoto, proporcionando funciones clave de forma gratuita por las que otras herramientas de soporte remoto suelen cobrar.
- Control remoto completo sin costos ocultos
- Interfaz intuitiva
- Experiencia de escritorio remoto fluida
HelpWire vs. ISL Online
Sumérgete en nuestra tabla comparativa de HelpWire e ISL Online. Desglosamos las funciones y los niveles de precios para simplificar tu toma de decisiones.
| Características |
HelpWire
|
ISL Online
Inicial
Estándar
Premium
Autohospedado
| |||
|---|---|---|---|---|---|
| Precio | |||||
| Precio | Gratis | $202.80/año | $418.80/año | $658.80/año | $538.80/año |
| Límites | |||||
| Límites | Usuarios/dispositivos ilimitados | 1 usuario\ 10 dispositivos | 40 usuarios\ 1000 dispositivos | Usuarios/dispositivos ilimitados | Usuarios/dispositivos ilimitados |
| Sesiones simultáneas de escritorio remoto | |||||
| Sesiones simultáneas de escritorio remoto | 1 | 1 | 1 | 1 | 1 |
| Alojamiento web | |||||
| Alojamiento web | Nube | Nube | Nube | Nube | Local instalado |
| Compatibilidad multiplataforma | |||||
| Compatibilidad multiplataforma | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
| Dispositivos móviles | |||||
| Dispositivos móviles | iOS, Android | iOS, Android | iOS, Android | iOS, Android | |
| Transferencia de archivos | |||||
| Transferencia de archivos | |||||
| Vista de varios monitores | |||||
| Vista de varios monitores | |||||
| Chat integrado | |||||
| Chat integrado | |||||
| Seguridad robusta | |||||
| Seguridad robusta | |||||
| Personalización | |||||
| Personalización | |||||
| Acceso desatendido | |||||
| Acceso desatendido |
Funciones clave de HelpWire
Experimente las funciones que hacen de HelpWire una opción destacada para el soporte remoto de TI: conectividad rápida y confiable, rendimiento superior de escritorio remoto y estrictos protocolos de seguridad.
Aprenda mas
Aprenda mas
Inicio rápido de sesión
Inicie rápidamente una sesión remota compartiendo el enlace de conexión remota. Su cliente no necesitará ningún ID ni contraseña.
Control simultáneo de estaciones de trabajo
Conéctese simultáneamente a varias estaciones de trabajo remotas del mismo cliente.
Chat integrado
El chat de soporte en tiempo real de HelpWire permite al personal técnico interactuar directamente con los clientes, comprender los problemas a fondo y acelerar la resolución.
Gestión de clientes
HelpWire agiliza la gestión de clientes al simplificar la organización de clientes, la visualización de detalles de dispositivos remotos y la adición de notas directamente en tu navegador.
Seguridad robusta
¿Es seguro usar HelpWire? Con medidas de seguridad incomparables como la autenticación de Auth0, centros de datos confiables, cifrado AES-256 y compatibilidad con firewalls, HelpWire garantiza que sus datos estén protegidos en todo momento.
Soporte remoto para diversos requisitos
Ya sea para diversas industrias o necesidades de servicio específicas, incluido el control remoto de escritorio, HelpWire eleva tu nivel de soporte remoto, beneficiando a tus clientes y a tu presupuesto.
Soporte técnico
El soporte técnico es un aspecto importante de una empresa que influye directamente en la experiencia del cliente. Ofrezca asistencia rápida y eficaz con HelpWire, software de soporte remoto de TI. Guíe a los usuarios a través de instalaciones de software, configuraciones y más.
La elección de las pymes
Las pymes a menudo buscan una alternativa a ISL Online que sea económica pero con muchas funciones. HelpWire, como software de soporte remoto para pequeñas empresas, cumple perfectamente con esos requisitos.
Organizaciones gubernamentales
Con HelpWire, ofrece soporte informático para gobiernos y mejora los servicios mediante un avanzado control remoto de escritorio.
Lo que dicen nuestros usuarios
4.6
Basado en 209 opiniones de clientes
Versión
2.2, 04/02/2026
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Aquí encontrará algunas opiniones públicas de clientes sobre HelpWire procedentes de diversas fuentes. Todas las opiniones se muestran en su idioma original.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas frecuentes
Por supuesto. HelpWire ofrece acceso y soporte completos de escritorio remoto sin cargos ocultos.
Aunque ISL Online ofrece una prueba gratuita, el uso continuado requiere una suscripción de pago o la compra de una licencia.
ISL Online prioriza la seguridad con pruebas de penetración periódicas, auditorías de seguridad, adaptabilidad del firewall, cifrado RSA de 2048/4096 bits y AES de 256 bits, y 2FA.