Alternativa gratuita a ConnectWise ScreenConnect
¿Cansado de las herramientas de acceso remoto demasiado caras? Descubre HelpWire, una alternativa potente pero gratuita a ConnectWise ScreenConnect. Acceso remoto ilimitado bajo demanda y desatendido, conexiones instantáneas, rendimiento constante: la opción más inteligente y sencilla.
- Gratis para usar
- Fácil de navegar
- Rendimiento constante del escritorio remoto
HelpWire vs. ConnectWise ScreenConnect: Comparación rápida
Compare las funciones de ConnectWise ScreenConnect totalmente de pago vs. HelpWire gratuito para orientar su decisión
| Características |
HelpWire
|
ConnectWise ScreenConnect
ScreenConnect One
ScreenConnect Standard
ScreenConnect Premium
| ||
|---|---|---|---|---|
| Precio por mes | ||||
| Precio por mes | Gratis | $30 | $45 | $55 |
| Compatibilidad multiplataforma | ||||
| Compatibilidad multiplataforma | Windows, Mac, Linux | Windows, Mac, Chrome OS, Android y Linux | Windows, Mac, Chrome OS, Android y Linux | Windows, Mac, Chrome OS, Android y Linux |
| Vista de varios monitores | ||||
| Vista de varios monitores | ||||
| Chat y colaboración | ||||
| Chat y colaboración | Chat | Chat, VoIP | Chat, VoIP | |
| Transferencia de archivos | ||||
| Transferencia de archivos | ||||
| Seguridad robusta | ||||
| Seguridad robusta | ||||
| Número de sesiones simultáneas de escritorio remoto | ||||
| Número de sesiones simultáneas de escritorio remoto | 1 | 1 | 3 | 10 |
| Restricciones del usuario | ||||
| Restricciones del usuario | Sin límites | 1 | Ilimitado | Ilimitado |
| Personalización | ||||
| Personalización | ||||
| Soporte móvil | ||||
| Soporte móvil | Solo cliente técnico de iOS y Android | técnico de iOS, Android y cliente invitado | técnico de iOS, Android y cliente invitado | |
| Integración del servicio de asistencia (otro software, API) | ||||
| Integración del servicio de asistencia (otro software, API) | Solo extensiones | Solo extensiones | Solo extensiones | |
| Acceso desatendido | ||||
| Acceso desatendido | Ilimitado | 10 agentes | Ilimitado | Ilimitado |
Funciones de HelpWire
HelpWire destaca entre las alternativas de soporte remoto a ConnectWise ScreenConnect, especialmente para expertos independientes y pequeñas y medianas empresas. Todas las funciones están disponibles de forma gratuita desde el principio, lo que garantiza un control remoto de escritorio fiable.
Aprenda mas
Aprenda mas
Chat en tiempo real
Interactúa con los clientes sin problemas utilizando la función de chat instantáneo de atención al cliente, facilitando una mejor comprensión de los problemas y soluciones rápidas.
Inicio fácil de sesión
Inicie sesiones de soporte sin problemas compartiendo un enlace de conexión de escritorio remoto, eliminando la necesidad de contraseñas o ID engorrosos. No se requieren configuraciones de firewall ni VPN.
Compatibilidad con varios monitores
HelpWire admite conexiones a computadoras con múltiples pantallas, lo que le permite cambiar fácilmente entre monitores remotos o verlos uno al lado del otro.
Transferencia de archivos
Transfiera archivos al escritorio remoto de su cliente simplemente copiándolos y pegándolos en la ventana de la sesión remota, eliminando la necesidad de almacenamiento intermedio o servicios de alojamiento.
Seguridad robusta
¿Es HelpWire seguro? ¡Sí! Con autenticación Auth0, conexiones compatibles con firewalls, cifrado AES-256 y centros de datos seguros de AWS, HelpWire garantiza la seguridad y privacidad de sus datos.
Soporte remoto para diversas necesidades y servicios
HelpWire ofrece soluciones de asistencia remota adaptadas a diversas necesidades, lo que la convierte en la alternativa ideal a ConnectWise ScreenConnect para pequeñas empresas, mesas de ayuda o profesionales de TI independientes.
Creatividades multimedia
HelpWire ofrece acceso remoto seguro bajo demanda y desatendido para profesionales de los medios, lo que permite una edición, colaboración y producción fluidas en cualquier lugar.
Venta al por menor
Una alternativa gratuita a ConnectWise ScreenConnect, HelpWire ofrece soporte remoto para sistemas POS, agilizando la asistencia remota para ayudar a las empresas a reducir costos y elevar sus niveles de servicio al cliente
Atención médica
Garantice el funcionamiento ininterrumpido de los equipos médicos mediante el mantenimiento remoto y la actualización del software en toda la red, ofreciendo soporte de TI para la atención médica.
Lo que dicen nuestros usuarios
4.6
Basado en 209 opiniones de clientes
Versión
2.2, 04/02/2026
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Aquí encontrará algunas opiniones públicas de clientes sobre HelpWire procedentes de diversas fuentes. Todas las opiniones se muestran en su idioma original.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas frecuentes
Durante más de ocho años, ConnectWise ScreenConnect ofreció licencias gratuitas para uso personal. Sin embargo, a partir del 2 de octubre de 2025, la empresa ha dejado de ofrecer licencias gratuitas. Se ha pedido a los usuarios actuales que seleccionen uno de los planes de pago disponibles de ahora en adelante, y la herramienta en sí se ha vuelto completamente de pago.
Sí, HelpWire es una alternativa a ConnectWise ScreenConnect que puedes usar gratis, sin cargos ocultos.
Para las empresas que buscan una solución integral de escritorio remoto, HelpWire es una excelente opción. Esta alternativa gratuita a ConnectWise ScreenConnect ofrece herramientas fáciles de usar para soporte remoto en varios dispositivos.
Aunque HelpWire y ConnectWise ScreenConnect comparten funciones fundamentales, HelpWire ofrece soporte remoto gratuito para PC, Mac y computadoras Linux, lo que lo convierte en una excelente alternativa a ConnectWise ScreenConnect. Otras soluciones destacadas incluyen AnyDesk, TeamViewer, GoToAssist, LogMeIn y Splashtop, cada una adaptada a necesidades específicas.