Alternativa gratuita a ConnectWise ScreenConnect
Ne hai abbastanza degli strumenti di accesso remoto troppo costosi? Scopri HelpWire, un'alternativa potente ma gratuita a ConnectWise ScreenConnect. Accesso remoto illimitato on-demand e non presidiato, connessioni istantanee, prestazioni costanti: la scelta più intelligente e semplice.
- Gratuito da usare
- Semplice da navigare
- Prestazioni desktop remoto costanti
HelpWire vs. ConnectWise ScreenConnect: Confronto rapido
Confronta le funzionalità di ConnectWise ScreenConnect completamente a pagamento con HelpWire gratuito per guidare la tua decisione
| Funzionalità |
HelpWire
|
ConnectWise ScreenConnect
ScreenConnect One
ScreenConnect Standard
ScreenConnect Premium
| ||
|---|---|---|---|---|
| Prezzo al mese | ||||
| Prezzo al mese | Gratis | 30 $ | 45 $ | 55 $ |
| Supporto multipiattaforma | ||||
| Supporto multipiattaforma | Windows, Mac, Linux | Windows, Mac, Chrome OS, Android e Linux | Windows, Mac, Chrome OS, Android e Linux | Windows, Mac, Chrome OS, Android e Linux |
| Vista multi-monitor | ||||
| Vista multi-monitor | ||||
| Chat e collaborazione | ||||
| Chat e collaborazione | Chat | Chat, VoIP | Chat, VoIP | |
| Trasferimento file | ||||
| Trasferimento file | ||||
| Sicurezza robusta | ||||
| Sicurezza robusta | ||||
| Numero di sessioni desktop remoto simultanee | ||||
| Numero di sessioni desktop remoto simultanee | 1 | 1 | 3 | 10 |
| Restrizioni utente | ||||
| Restrizioni utente | Nessun limite | 1 | Illimitato | Illimitato |
| Personalizzazione | ||||
| Personalizzazione | ||||
| Supporto mobile | ||||
| Supporto mobile | Solo client tecnico iOS, Android | Tecnico iOS, Android e client ospite | Tecnico iOS, Android e client ospite | |
| Integrazione dell'helpdesk (altro software, API) | ||||
| Integrazione Helpdesk (altro software, API) | Solo estensioni | Solo estensioni | Solo estensioni | |
| Accesso non presidiato | ||||
| Accesso non presidiato | Illimitato | 10 agenti | Illimitato | Illimitato |
Funzionalità di HelpWire
HelpWire si distingue tra le alternative di supporto remoto a ConnectWise ScreenConnect, in particolare per i professionisti freelance e le piccole e medie imprese. Tutte le funzionalità sono disponibili gratuitamente fin dall'inizio, garantendo un controllo remoto del desktop affidabile.
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Chat in tempo reale
Interagisci con i clienti senza interruzioni utilizzando la funzione di chat istantanea per l'assistenza clienti, facilitando una migliore comprensione dei problemi e soluzioni rapide.
Avvio facile della sessione
Avvia le sessioni di supporto senza intoppi condividendo un link di connessione desktop remoto, eliminando la necessità di password o ID complicati. Non sono richieste configurazioni di firewall o VPN.
Supporto multi-monitor
HelpWire supporta le connessioni a computer con più display, consentendoti di passare facilmente da un monitor remoto all'altro o di visualizzarli affiancati.
Trasferimento file
Trasferisci i file al desktop remoto del tuo cliente semplicemente copiandoli e incollandoli nella finestra della sessione remota, eliminando la necessità di servizi di archiviazione o hosting intermedi.
Sicurezza robusta
HelpWire è sicuro? Sì! Con l'autenticazione Auth0, connessioni compatibili con i firewall, crittografia AES-256 e data center AWS sicuri, HelpWire garantisce la sicurezza e la privacy dei tuoi dati.
Supporto remoto per varie esigenze e servizi
HelpWire offre soluzioni di assistenza remota su misura per esigenze diverse, rendendolo l'alternativa ideale a ConnectWise ScreenConnect per piccole imprese, help desk o professionisti IT indipendenti.
Creatività multimediali
HelpWire offre accesso remoto sicuro on-demand e non presidiato per i professionisti dei media, consentendo editing, collaborazione e produzione fluidi ovunque.
Vendita al dettaglio
Un'alternativa gratuita a ConnectWise ScreenConnect, HelpWire offre supporto remoto per sistemi POS, semplificando l'assistenza remota per aiutare le aziende a ridurre i costi e migliorare i livelli del servizio clienti
Assistenza sanitaria
Garantisci il funzionamento ininterrotto delle apparecchiature mediche mantenendo e aggiornando da remoto il software in tutta la rete, offrendo supporto IT per il settore sanitario.
Cosa dicono i nostri utenti
4.6
Basato sulle recensioni di piu’ di 209 clienti
Versione
2.2, 4 Febbr, 2026
Compatibilità
macOS, Windows, Linux
Prezzo
Gratis
Qui troverete alcune recensioni pubbliche dei clienti su HelpWire provenienti da varie fonti. Tutte le recensioni sono mostrate nella loro lingua originale.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
FAQ
Per più di otto anni, ConnectWise ScreenConnect ha offerto licenze gratuite per uso personale. Tuttavia, a partire dal 2 ottobre 2025, l'azienda ha smesso di offrire licenze gratuite. Agli utenti attuali è stato chiesto di selezionare uno dei piani a pagamento disponibili per il futuro, e lo strumento stesso è diventato completamente a pagamento.
Sì, HelpWire è un'alternativa a ConnectWise ScreenConnect che puoi usare gratuitamente, senza costi nascosti.
Per le aziende che cercano una soluzione completa per desktop remoto, HelpWire è una scelta eccellente. Questa alternativa gratuita a ConnectWise ScreenConnect offre strumenti intuitivi per il supporto remoto su vari dispositivi.
Sebbene HelpWire e ConnectWise ScreenConnect condividano funzionalità fondamentali, HelpWire offre supporto remoto gratuito per PC, Mac e computer Linux, rendendolo una delle migliori alternative a ConnectWise ScreenConnect. Altre soluzioni degne di nota includono AnyDesk, TeamViewer, GoToAssist, LogMeIn e Splashtop, ciascuna pensata per esigenze specifiche.