Alternativa gratuita e intuitiva a ISL Online
Come alternativa a ISL Online, HelpWire offre una soluzione di desktop remoto semplice, fornendo gratuitamente funzionalità chiave per le quali altri strumenti di supporto remoto spesso fanno pagare.
- Controllo remoto completo senza costi nascosti
- Interfaccia intuitiva
- Esperienza di desktop remoto senza interruzioni
HelpWire vs. ISL Online
Esplora il nostro grafico comparativo di HelpWire e ISL Online. Analizziamo le funzionalità e i livelli di prezzo per semplificare il tuo processo decisionale.
| Funzionalità |
HelpWire
|
ISL Online
Starter
Standard
Premium
In hosting autonomo
| |||
|---|---|---|---|---|---|
| Prezzo | |||||
| Prezzo | Gratis | $202.80/anno | $418.80/anno | $658.80/anno | $538.80/anno |
| Limiti | |||||
| Limiti | Utenti/dispositivi illimitati | 1 utente\ 10 dispositivi | 40 utenti\ 1000 dispositivi | Utenti/dispositivi illimitati | Utenti/dispositivi illimitati |
| Sessioni desktop remoto simultanee | |||||
| Sessioni desktop remoto simultanee | 1 | 1 | 1 | 1 | 1 |
| Hosting | |||||
| Hosting | Cloud | Cloud | Cloud | Cloud | On-premise |
| Supporto multipiattaforma | |||||
| Supporto multipiattaforma | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
| Dispositivi mobili | |||||
| Dispositivi mobili | iOS, Android | iOS, Android | iOS, Android | iOS, Android | |
| Trasferimento file | |||||
| Trasferimento file | |||||
| Vista multi-monitor | |||||
| Vista multi-monitor | |||||
| Chat integrata | |||||
| Chat integrata | |||||
| Sicurezza robusta | |||||
| Sicurezza robusta | |||||
| Personalizzazione | |||||
| Personalizzazione | |||||
| Accesso non presidiato | |||||
| Accesso non presidiato |
Funzionalità principali di HelpWire
Scopri le funzionalità che rendono HelpWire una scelta eccellente per il supporto IT remoto: connettività veloce e affidabile, prestazioni superiori del desktop remoto e rigorosi protocolli di sicurezza.
Scopri di più
Scopri di più
Avvio rapido della sessione
Avvia rapidamente una sessione remota condividendo il link di connessione remota. Il tuo cliente non avrà bisogno di ID o password.
Controllo simultaneo delle postazioni di lavoro
Connettiti contemporaneamente a diverse postazioni di lavoro remote dello stesso cliente.
Chat integrata
La chat di supporto in tempo reale di HelpWire consente al personale tecnico di interagire direttamente con i clienti, comprendere a fondo i problemi e accelerarne la risoluzione.
Gestione clienti
HelpWire semplifica la gestione dei clienti semplificando l'organizzazione dei clienti, la visualizzazione dei dettagli dei dispositivi remoti e l'aggiunta di note direttamente nel browser.
Sicurezza robusta
HelpWire è sicuro da usare? Con misure di sicurezza senza pari come l'autenticazione Auth0, data center affidabili, crittografia AES-256 e compatibilità con i firewall, HelpWire garantisce che i tuoi dati siano protetti in ogni momento.
Supporto remoto per requisiti diversi
Che si tratti di settori diversi o di esigenze di servizio specifiche, incluso il controllo remoto del desktop, HelpWire migliora il tuo supporto remoto, a vantaggio dei tuoi clienti e del tuo budget.
Supporto tecnico
Il supporto tecnico è un aspetto importante di un'azienda che influenza direttamente l'esperienza del cliente. Fornisci assistenza rapida ed efficace con HelpWire, software di supporto IT remoto. Guida gli utenti attraverso installazioni di software, configurazioni e altro.
La scelta delle PMI
Le PMI spesso cercano un'alternativa a ISL Online che sia conveniente ma ricca di funzionalità. HelpWire, in quanto software di supporto remoto per piccole imprese, soddisfa perfettamente queste esigenze.
Organizzazioni governative
Con HelpWire, fornisci supporto IT per i governi e migliora i servizi tramite un controllo desktop remoto avanzato.
Cosa dicono i nostri utenti
4.6
Basato sulle recensioni di piu’ di 209 clienti
Versione
2.2, 4 Febbr, 2026
Compatibilità
macOS, Windows, Linux
Prezzo
Gratis
Qui troverete alcune recensioni pubbliche dei clienti su HelpWire provenienti da varie fonti. Tutte le recensioni sono mostrate nella loro lingua originale.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
FAQ
Assolutamente. HelpWire offre accesso desktop remoto completo e supporto senza costi nascosti.
Sebbene ISL Online offra una prova gratuita, l'uso continuativo richiede un abbonamento a pagamento o l'acquisto di una licenza.
ISL Online dà priorità alla sicurezza con regolari test di penetrazione, audit di sicurezza, adattabilità del firewall, crittografia RSA a 2048/4096 bit e AES a 256 bit, e 2FA.