Free ConnectWise Control Alternative
Dive into HelpWire — a powerful yet budget-friendly ConnectWise Control alternative. With its user-friendly design and consistent performance, HelpWire ensures you have all the tools necessary to provide efficient remote support.
- Simple to navigate
- Consistent remote desktop performance
HelpWire vs. ConnectWise Control: Quick Comparison
Explore the differences between ConnectWise Control and HelpWire regarding features and pricing plans to guide your decision:
ConnectWise Control One ConnectWise Control Standard ConnectWise Control Premium
|Price per month|
|Price per month||Free||$27||$42||$52|
|Multi-platform support||Windows/ Mac||Windows, Mac, Chrome OS, Android, and Linux||Windows, Mac, Chrome OS, Android, and Linux||Windows, Mac, Chrome OS, Android, and Linux|
|Chat and collaboration|
|Chat and collaboration||Chat||Chat, VoIP||Chat, VoIP|
|Number of simultaneous remote desktop sessions|
|Number of simultaneous remote desktop sessions||1||1||3||10|
|Number of technicians per license|
|Number of technicians per license||1||1||Unlimited||Unlimited|
|Mobile support||iOS, Android technician client only||iOS, Android technician, and guest client||iOS, Android technician, and guest client|
|Helpdesk (other software, API) Integration|
|Helpdesk (other software, API) Integration||Extensions only||Extensions only||Extensions only|
|Unattended access||10 agents||Unlimited||Unlimited|
HelpWire stands out among remote support alternatives to ConnectWise, particularly for small businesses. Users gain full access to all features, ensuring reliable remote desktop control without straining the budget.
Engage with customers seamlessly using the instant chat feature, facilitating better problem understanding and swift solutions.
Easy Session Start
Initiate support sessions smoothly by sharing a remote desktop connection link, eliminating the need for cumbersome passwords or IDs. No firewall or VPN configurations are required.
HelpWire supports connections to multi-display computers, allowing you to easily switch between or view remote monitors side-by-side.
Transfer files to your client's remote desktop simply by copying and pasting them into the remote session window, negating the need for intermediary storage or hosting services.
HelpWire ensures top-tier security with trustworthy Auth0 authentication, firewall-compatible connections, end-to-end AES-256 encryption, and secure AWS data centers.
Remote Support for Various Needs and Services
HelpWire offers remote assistance solutions tailored to diverse requirements, making it the ideal ConnectWise alternative for small businesses, help desks, or independent IT professionals.
With HelpWire, provide clients with efficient on-demand remote support, whether for software installation, system configuration, or other support routines.
Small and Medium-Sized Businesses
A free ConnectWise alternative, such as HelpWire, streamlines remote support, helping businesses reduce costs and elevate their customer service levels.
Ensure uninterrupted medical equipment function by remotely maintaining and updating software across the network.
For businesses seeking a comprehensive remote desktop solution, HelpWire is an excellent choice. This free ConnectWise Control alternative provides user-friendly tools for remote support across various devices.