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Remote Software Installation with HelpWire

HelpWire service is a convenient remote software installation utility that helps you seamlessly set up, deploy, and troubleshoot software applications without the need for physical presence.

Why HelpWire is Your Best Choice for Remote Software Installation

Simple and Fast Remote Control

Simple and Fast Remote Control

Establish a seamless connection to clients’ workstations with a unique generated link for each client.
Intuitive File Sharing

Intuitive File Sharing

Use convenient built-in file transferring capabilities to copy and paste installation files to a remote workstation.
Admin Privileges

Admin Privileges

Upon the client’s approval, deploy and run applications with admin privileges on remote Windows workstations.
Cross-Platform Remote Control

Cross-Platform Remote Control

Connect from Windows to macOS and vice versa with HelpWire and perform remote software installation of native applications on their preferred platform.
Control Multiple Workstations

Control Multiple Workstations

Establish concurrent connections to multiple remote workstations of the same client to install software on all of them.
Workstation Details

Workstation Details

View name, type, and the operating system version of remote workstation for seamless remote installing.
Notes

Notes

Keep notes of your remote software installation management activities in a neatly organized client profile.

Secure Remote Software Installation

Updated on Nov 1, 2023
by the HelpWire Team
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Trusted Authentication Mechanism

The trusted user authentication service Auth0 is used by HelpWire to ensure login credentials are secured and users are effectively authorized.
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End-to-End Encryption

End-to-end SSL/TLS encryption protects all data transmission to maintain the security and privacy of your valuable information.
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Firewall-Friendly

No settings or port openings need to be changed on the client’s firewall when establishing a connection for more efficiency and enhanced security.
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Secure Data Centers

HelpWire’s cloud infrastructure is built on AWS’ secure cloud servers. Many organizations such as NASA and Netflix trust AWS as their cloud provider.

On-demand Remote Support for Every Role, Need, and Industry

IT Support

IT Support

HelpWire is your go-to solution for delivering effective on-demand or ad-hoc remote support to customers facing software installation or system configuration issues.
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Help & Service Desks

Help & Service Desks

HelpWire enhances help desk support processes and elevates the quality of support services by offering advanced remote control functionality.
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Education

Education

Implement an intuitive remote support solution to ensure the efficient operation of digital tools used by educators and students.
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Frequently Asked Questions