Effective and Free Alternative to RustDesk
HelpWire stands as a decent alternative to RustDesk, offering all the essential features, simplified setup and usage, all while being completely free.
- Free-to-use
- Simple-to-use
- Great for businesses of any scale
![Free RustDesk Alternative Effective RustDesk Alternative](/images/upload/features/feature-comparison-xs.png)
HelpWire vs. RustDesk: A Brief Comparison
Have a look at a comparison chart highlighting the features and functions of both HelpWire and RustDesk.
HelpWire | RustDesk Free Individual Basic Customized | ||||
---|---|---|---|---|---|
Price per Month | |||||
Price per Month | Free for personal and business use | Free for personal and business use | $9.90 per month | $19.90 per month | $1 for each additional user $0.1 for each additional device |
User restrictions | |||||
User restrictions | No limits | No limits | 1 Licensed user | 10 Licensed users | 100 Licensed users |
Supported platforms | |||||
Supported platforms | Windows, Mac | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android |
Multi-monitor view | |||||
Multi-monitor view | |||||
Multiple workstations control per user | |||||
Multiple workstations control per user | Unlimited | Unlimited | max 20 | max 100 | max 1500 |
Team Management | |||||
Team Management | |||||
Client Management | |||||
Client Management | |||||
Chat and collaboration | |||||
Chat and collaboration | Chat | Chat, VoIP | Chat, VoIP | Chat, VoIP | Chat, VoIP |
File transfer | |||||
File transfer | |||||
Remote desktop sessions at a time | |||||
Remote desktop sessions at a time | 1 | 1 | Unlimited | Unlimited | Unlimited |
Session recording | |||||
Session recording | |||||
Customization | |||||
Customization | |||||
Mobile support | |||||
Mobile support | |||||
Screen sharing | |||||
Screen sharing |
HelpWire Features
When comparing remote support solutions to RustDesk, HelpWire shines as a top choice, especially for small businesses. Its Key features include fast and stable connectivity, high remote desktop performance, and robust security protocols.
Key features
Key features
![File Exchange Smooth file transfer](/images/upload/comparison/simplified-file-transfer.png)
File Exchange
Smoothly transfer files from the operator’s system to the remote desktop window using the usual copy-and-paste functionality.
![Client Management feature Remote client management](/images/upload/comparison/client-management-centered.png)
Client Management
Amplify your remote client management by creating detailed client profiles, accessing crucial device information, and annotating remote support sessions—all conveniently from your web account.
![Team Management feature Seamless team management View](/images/upload/comparison/team-management.png)
Team Management
Seamlessly establish, organize, and disband support teams, manage a shared pool of clients, and collaborate as a team with integrated team management tools to resolve issues, delivering excellent remote assistance.
![Simple Session Start Quick Prompt session start](/images/upload/comparison/establish-sessions-effortlessly.png)
Easy Session Start
Initiate remote sessions by providing your clients with the remote desktop connection link, eliminating the requirement for intricate ID or password inputs.
![Robust Security HelpWire’s security features](/images/upload/comparison/security.png)
Robust Security
Is HelpWire secure? With its trusted Auth0 authentication, AES-256 encryption, secure AWS data centers, and firewall-compatible connections, both operators and clients can feel confident during remote desktop sessions.
Remote Support for Various Situations
![IT Support IT Support for freelancers](/images/upload/comparison/icons/it.png)
IT Support
Improve your remote support productivity with HelpWire, a free remote desktop solution for freelancers to solve system setup and software installation issues, among other tasks.
![SMBs Support for POS systems](/images/upload/comparison/icons/smb.png)
Small and Medium-Sized Businesses
HelpWire’s remote support for POS systems is an ideal option for businesses to streamline remote assistance, reduce costs and elevate customer service levels.
![MSPs Managed service providers](/images/upload/comparison/icons/msp-services.png)
Managed Service Providers
Managed service providers can rely on HelpWire, a remote support software for MSPs, to deliver fast and secure support to IT infrastructures and user systems.
FAQ
RustDesk is open-source software. However, it operates more as a freemium service, as certain features like access control, web console, address book, etc. require payment.
Yes. RustDesk was founded in 2020 and is located in Shanghai, China.
There are a good number of free remote desktops aside from RustDesk that you can use. Some of these include Chrome Remote Desktop, and HelpWire, among others.