Electronic Team uses cookies to personalize your experience on our website. By continuing to use this site, you agree to our cookie policy. Click here to learn more.

Remote Desktop for Freelancers

HelpWire equips freelance tech support specialists with a reliable and intuitive solution, enabling hands-on troubleshooting for clients globally.

Simple remote support service

User-Friendly Interface

HelpWire's intuitive design simplifies remote IT support for freelancers, allowing quick connections and immediate client assistance.

Remote desktop tool for Mac and Windows

Cross-Platform Support

HelpWire ensures that freelance tech support specialists can seamlessly connect to both Windows and macOS devices.

Value Without Hidden Costs

Benefit from essential features needed to provide robust freelance remote support without any unexpected fees, maximizing your IT budget.

Free remote support solution

Highlighted HelpWire Features

HelpWire offers freelancers an array of features that optimize remote connections, enhance security, and boost overall remote support performance.

Initiate a remote support session

Quick Session Initiation

Using dynamically generated unique client apps, HelpWire ensures swift connections, allowing freelancers to quickly address client concerns.

Built-in chat for remote support

Instant Chat

HelpWire's built-in support chat facilitates smooth communication, promoting efficient support and heightened client satisfaction.

Multiple workstations

Control Multiple Workstations

Freelance IT specialists can connect to several client workstations concurrently, making it easier to address and resolve multiple issues.

File transfer to boost remote support

File Transfer

Transferring files from tech support specialists to clients is a breeze with HelpWire's straightforward copy-paste system.

Remote desktop software with multi-monitor support

Multi-Monitor View

Enhance freelance IT support with the ability to simultaneously view two remote desktop screens or switch between multiple monitors, ensuring quicker problem resolution.

Easy client management for remote support

Client Management

Keep track of your clients and add browser-based notes with HelpWire’s client management tools, designed for improved support efficiency.

Concurrent Support Sessions

Concurrent Support Communication

HelpWire allows freelancing support technicians to maintain communication with multiple clients at once through parallel chats.

Robust Security

With HelpWire security measures, benefit from a remote desktop boasting trusted authentication, AWS hosting, and top-tier encryption.

Robust end-to-end encryption

End-to-End Encryption

Secure data transmission is ensured with secure connection methods (WSS and HTTPS) protected by TLS/SSL and AES-256 encryption.

HelpWire implements Auth0 authentication service

Trusted Authentication

HelpWire leverages the renowned Auth0 authentication and authorization platform, trusted by industry giants like AWS and Microsoft.

Client Consent

Client Consent Ensured

Connections require prior client approval, ensuring their comfort and trust.

Secure Data Centers

Secure Hosting Infrastructure

HelpWire safeguards your data using AWS's secure cloud infrastructure, a choice of leading global companies.