Nota: Todos los precios mostrados son por mes bajo el plan de facturación mensual de RemotePC. La facturación anual reduce el costo en un 25%, y un compromiso de 2 años ahorra hasta un 50%, aunque estos descuentos se aplican solo al primer año; las renovaciones se cobran a las tarifas estándar. Agregar usuarios más allá del límite de tu plan genera tarifas adicionales por usuario, y exceder el límite de computadoras cuesta $20/computer por año. El Conector RDP es un complemento de pago a $20/computer por año. Página oficial de precios.
Alternativa gratuita y más sencilla a RemotePC
HelpWire ofrece las mismas funciones fundamentales que RemotePC para un soporte remoto rápido, pero sin ningún costo.
- Acceso completo sin cargos ocultos
- Experiencia de escritorio remoto fluida
- Interfaz fácil de usar
HelpWire vs. RemotePC: Comparación rápida
Aquí tienes un vistazo rápido a las funciones detalladas y la comparación de planes de precios entre RemotePC y HelpWire.
| Características |
HelpWire
|
RemotePC
Solo
Pro
Equipo
Empresa
| |||
|---|---|---|---|---|---|
| Precio por año | |||||
| Precio por año | Gratis | $2.95/mes | $9.95/mes | $29.95/mes | $59.95/mes |
| Condiciones | |||||
| Condiciones | Sin límites | 1 usuario, 1 computadora | 1 usuario, 10 computadoras | Usuarios ilimitados, 50 computadoras | Usuarios ilimitados, 100 computadoras |
| Compatibilidad multiplataforma | |||||
| Compatibilidad multiplataforma | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
| Transferencia de archivos | |||||
| Transferencia de archivos | |||||
| Rendimiento optimizado | |||||
| Rendimiento optimizado | |||||
| Vista de varios monitores | |||||
| Vista de varios monitores | |||||
| Chat integrado | |||||
| Chat integrado | |||||
| Seguridad robusta | |||||
| Seguridad robusta | |||||
| Reinicio remoto | |||||
| Reinicio remoto | |||||
| Dispositivos móviles | |||||
| Dispositivos móviles |
Funciones de HelpWire
En comparación con RemotePC, los usuarios tienen acceso sin restricciones a todas las funciones de HelpWire, lo que garantiza un servicio de escritorio remoto confiable sin cargos adicionales. Las características clave incluyen una conectividad rápida y estable, un rendimiento mejorado del escritorio remoto y protocolos de seguridad de primer nivel.
Aprenda mas
Aprenda mas
Inicio rápido de sesión
Comparta un enlace de conexión de escritorio remoto para comenzar sesiones de soporte al instante y sin complicaciones, sin ID ni contraseñas engorrosas. No se requieren configuraciones de firewall ni VPN.
Transferencia de archivos
Transfiera archivos al escritorio remoto de su cliente simplemente copiándolos y pegándolos en una ventana de sesión remota, eliminando la necesidad de almacenamiento intermedio o plataformas de alojamiento de archivos.
Gestión de clientes
HelpWire facilita la gestión de clientes al permitirte mantener una lista organizada de clientes, acceder a información básica del dispositivo y anotar notas sobre ellos directamente desde tu navegador.
Chat integrado
Aumenta la eficiencia y la satisfacción del cliente con el chat de soporte instantáneo de HelpWire. Las interacciones directas con los clientes agilizan la resolución de problemas.
Seguridad robusta
Con la seguridad de HelpWire
medidas como una autenticación Auth0 fiable, cifrado AES-256 de extremo a extremo, centros de datos AWS seguros y conexiones compatibles con cortafuegos, los operadores y los clientes pueden sentirse seguros durante las sesiones de escritorio remoto.
Solución de soporte remoto adaptada a diversos requisitos
HelpWire atiende a una variedad de industrias, requisitos y servicios, aumentando la eficiencia empresarial mientras minimiza los gastos.
Proveedores de servicios gestionados
Los proveedores de servicios gestionados pueden confiar en HelpWire, un software de acceso remoto para MSP, para brindar soporte rápido y seguro a las infraestructuras de TI y los sistemas de usuario de los clientes.
Venta al por menor
Aumente la productividad y reduzca los costos en su departamento de atención al cliente con un intuitivo servicio de escritorio remoto para sistemas POS que perfecciona sus procesos de asistencia remota.
Fabricación
HelpWire ofrece soporte remoto para la fabricación, mejorando la calidad del servicio con capacidades avanzadas de acceso remoto para el sector.
Lo que dicen nuestros usuarios
4.6
Basado en 209 opiniones de clientes
Versión
2.2, 04/02/2026
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Aquí encontrará algunas opiniones públicas de clientes sobre HelpWire procedentes de diversas fuentes. Todas las opiniones se muestran en su idioma original.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas frecuentes
RemotePC no es completamente gratuito. Ofrecen una prueba gratuita de 7 días, pero se requiere una suscripción o licencia para el uso continuo.
De hecho, HelpWire ofrece un servicio gratuito de escritorio remoto sin ninguna tarifa oculta.
RemotePC cuenta con un sólido sistema de seguridad. Incorpora múltiples capas de protección, como el estándar de la industria TLS v1.2 y el cifrado AES de 256 bits, claves personalizables definidas por el usuario, autenticación de doble factor, dispositivos de confianza y una opción para ocultar la pantalla del host, lo que garantiza que sus actividades en un dispositivo al que se accede de forma remota permanezcan privadas. El software también cumple con normativas como HIPAA, GDPR, PCI, SOC 2 Type y FIPS.