HelpWire news

HelpWire now supports multiple active remote sessions

IT support teams using HelpWire can now run multiple remote sessions simultaneously and switch between clients without disconnecting.

Yaroslav Kladko in HelpWire news

05/27/2026

HelpWire now supports unattended remote access for Linux

HelpWire extends unattended access to Linux (Ubuntu, CentOS, Fedora), so IT teams can remotely manage and support Linux workstations and servers...

Bohdan Mantula in HelpWire news

03/25/2026

HelpWire introduces operator permissions for IT teams & help desks

HelpWire’s Web Portal now supports operator permissions for IT teams. Restrict access to assigned client folders and enforce least-privilege access.

Bohdan Mantula in HelpWire news

02/25/2026

HelpWire 2025: Year in Review

A straight recap of HelpWire’s 2025: growth stats, product milestones, user feedback highlights, and the 2026 roadmap for remote support.

Yaroslav Kladko in HelpWire news

12/29/2025

Introducing Two-Factor Authentication in HelpWire

HelpWire introduces Two-Factor Authentication (2FA) with support for OTP apps like Google Authenticator and Authy. Strengthen account login security and learn...

Yaroslav Kladko in HelpWire news

12/01/2025

Introducing Client Grouping in the HelpWire Web Portal

Discover HelpWire’s new Client Grouping feature—designed to help Operators organize clients into custom folders for clearer structure and faster navigation. Learn...

Yaroslav Kladko in HelpWire news

11/24/2025

A Fresh Look and a Stronger Foundation: Meet the New HelpWire Web Portal Redesign

Explore new HelpWire Web Portal design with sleek interface and strong foundation for new features.

Yaroslav Kladko in HelpWire news

09/04/2025

Administrator Access, Dark Mode, and What’s Ahead

Discover the latest HelpWire updates, including remote administrator login for Windows, dark mode in the Web Portal, and improved server performance.

Yaroslav Kladko in HelpWire news

07/09/2025