HelpWire news

Important Update: Operator Permissions

Manage operator access more precisely in the HelpWire Web Portal. Assign operators to specific client folders.

Bohdan Mantula in HelpWire news

02/25/2026

HelpWire 2025: Year in Review

A straight recap of HelpWire’s 2025: growth stats, product milestones, user feedback highlights, and the 2026 roadmap for remote support.

Yaroslav Kladko in HelpWire news

12/29/2025

Introducing Two-Factor Authentication in HelpWire

HelpWire introduces Two-Factor Authentication (2FA) with support for OTP apps like Google Authenticator and Authy. Strengthen account login security and learn...

Yaroslav Kladko in HelpWire news

12/01/2025

Introducing Client Grouping in the HelpWire Web Portal

Discover HelpWire’s new Client Grouping feature—designed to help Operators organize clients into custom folders for clearer structure and faster navigation. Learn...

Yaroslav Kladko in HelpWire news

11/24/2025

A Fresh Look and a Stronger Foundation: Meet the New HelpWire Web Portal Redesign

Explore new HelpWire Web Portal design with sleek interface and strong foundation for new features.

Yaroslav Kladko in HelpWire news

09/04/2025

Administrator Access, Dark Mode, and What’s Ahead

Discover the latest HelpWire updates, including remote administrator login for Windows, dark mode in the Web Portal, and improved server performance.

Yaroslav Kladko in HelpWire news

07/09/2025

Significant Update: HelpWire Now Supports Linux!

Introducing HelpWire's latest feature: quick, one-time remote support sessions without the need for account creation. Connecting to a remote computer has...

Bohdan Mantula in HelpWire news

02/12/2025

Introducing HelpWire’s Unattended Remote Access

Discover HelpWire's new Unattended Remote Access feature! Effortlessly connect to remote devices anytime without client presence. Secure, efficient, and now available...

Yaroslav Kladko in HelpWire news

12/19/2024