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TeamViewer vs Remote Desktop Protocol

Author: Oliver Rieder
Oliver Rieder Article author

Remote access software is an essential solution for individuals or organizations who need to manage and access remotely located computers. Many remote access tools are on the market with different features that appeal to various audiences. In this article, we pit TeamViewer vs RDP to help you choose the right one for your remote sessions.

Overview

✍️Note:  As of June 2025, Microsoft Store’s Microsoft Remote Desktop application is no longer supported. You must switch to the Windows App to continue accessing services such as Windows 365 and Azure Virtual Desktop.

For remote desktop connections, Remote Desktop Connection (RDC), built into Windows, will remain available for Windows-to-Windows connections. However, RDC has limitations, such as no cross-platform support and complex configurations, prompting many users to seek alternative remote desktop solutions.

Consider HelpWire — a free, easy-to-setup remote desktop tool that provides cross-platform support for Windows, macOS, and Linux.
Remote Desktop Connection
by Microsoft Corporation
4.5 (163)

Remote Desktop Protocol (RDC or RDP) is a native Windows application (integrated into Windows Pro and Enterprise editions) built for primary Windows-to-Windows remote connections. This tool enables users to see a remote computer’s desktop, utilize its applications, and transfer files as if they were sitting in front of it. RDP comes with stringent encryption and protection made for IT administrators and firms that manage Windows-based ecosystems. For detailed guidance, check out how to use remote desktop.

TeamViewer
by TeamViewer
4.6 (10343)

Unlike RDP, TeamViewer is a third-party remote software that has multi-platform capability. It works with Windows, macOS, Linux, and iOS devices. Users of different OS can share desktops, transfer files, host meetings, or access remote systems with full security. TeamViewer also works via a web browser for flexible usage across computer and mobile devices.

Best Use Caseі for Remote Desktop Connection

RDP is best suited for remote Windows-based environments. In particular, it works well for: 

  • • Corporate IT administrators who manage Windows desktops and servers over a secure network.
  • • Users who need remote access to Windows Pro or Enterprise office computers.
  • • Organizations operating entirely on Windows infrastructure that prefer no-cost remote access solutions.
  • • Teams that require top-tier security or deal with complex network configurations.
  • • Scenarios where performance and data protection are paramount, and users can manage advanced setup requirements.

Best Use Cases for TeamViewer

For situations that require cross-platform compatibility and convenience, TeamViewer is a better fit. This application works best in these applications:

  • • IT support teams that extend remote technical support across different operating systems (e.g., macOS, Windows, Linux).
  • • Firms that need unattended remote access without a complex setup.
  • • Users who want quick, on-demand support sessions with built-in communication tools (e.g., chat, video, VoIP).
  • • Tech consultants who opt for portable and reliable access tools on the go.
  • • Systems where firewall traversal is essential or when minimal network configuration is preferred.

Feature

Microsoft Remote Desktop Protocol (RDP)

Here are the key functionalities of Windows’ built-in remote access application:

  • • Remote Connection Facilitation: Gain full control of Windows machines and servers in a remote environment.
  • • Seamless File Transfer: Move files from your local machine to the remote computer during an active session.
  • • Network-based Printing: Print documents from the remote computer using a local printer via direct remote connection.
  • • Session Persistence: Keep your remote computer “awake” and ready for connections at all times.
  • • Multi-Session Management: You can manage multiple sessions, publish RemoteApp programs, or configure virtual desktops.
  • • Robust Protocol: Built on enhanced Windows security protocols, RDP supports encrypted connections. You can also combine it with Network Level Authentication for added security.

Note that RDP is currently limited to Windows Pro (or higher) editions. The program also requires advanced configurations like firewall adjustments or port forwarding. Nevertheless, RDP is still a powerful tool if you are working on a Windows-based system.

TeamViewer

Now, let’s take a look at TeamViewer’s top features and see why it’s trusted by millions of users globally.

  • • Multi-platform capability: TeamViewer currently operates on Windows, macOS, Linux, iOS, Android, and even Chrome OS.
  • • Remote-based unattended access: Even without a user present on the other end, you can connect to a remote machine anytime.
  • • Advanced file sharing: Use the simple drop-and-drop method to swiftly move files between connected devices.
  • • Virtual Printing: Print documents from your remote device using a locally connected printer.
  • • Wake-on-LAN: You can boot sleeping devices remotely to launch a session, even if you are physically away.
  • • Built-in Comm Tools: TeamViewer comes with built-in chat, VoIP, and video calls for real-time collaboration during sessions.
  • • Session Management Tools: For easy and flexible remote management, you can use TeamViewer’s session recording or role switching. There is also a remote session toolbar for convenient navigation.
  • • Elite Security: TeamViewer features end-to-end encryption and two-factor authentication to protect all connections.

Remote Desktop Connection vs Teamviewer Feature Comparison

Feature & FunctionalityTeamViewerRemote Desktop Protocol (RDP)
Cross-Platform Compatibility (Windows only)
Unattended Access
Mobile Support
File Transfer
Remote Printing
Remote Session Toolbar
Wake-on-LAN
“Real-Time” Chat Options

Interface Comparison

TeamViewer offers a user-friendly, intuitive interface with simple controls for remote access and file sharing, ideal for quick support and non-technical users. RDP, by contrast, provides a full Windows desktop experience with a more minimal, functional interface, better suited for professional or long-term use in Windows environments.

TeamViewer

Microsoft RDP

Operating System

RoleOperating SystemsMicrosoft RDPTeamViewer
HostWindows 10/11 Pro, Enterprise, Server
 Windows Home
ClientWindows, macOS
 iOS, Android (via app) (via app)
 Linux (3rd-party clients)

Pros And Cons

TeamViewer:

Pros

  • Cross-platform support for Windows, Linux, Mac, Chrome, Android, iOS, and IoT
  • Easy installation and updates
  • Collaborative file sharing across multiple locations
  • Integrated chat, voice, and video calls
  • No router configuration needed
  • Host training seminars for up to 25 participants
  • Exceptional customer support
  • Share application windows, full desktops, and screens
  • Drag-and-drop file sharing

Cons

  • Commercial-use licenses are expensive (and required)
  • Large file sharing unavailable
  • Requires TeamViewer installation on both participating machines (versions must match)
  • High-speed and consistent network connection required
  • False commercial use detected

Microsoft RDP:

Pros

  • Integrated into Windows, no third-party software needed.
  • Strong encryption and Network Level Authentication (NLA).
  • Provides a complete desktop experience remotely.
  • Supports multiple monitors for enhanced productivity.
  • No extra software or subscription fees for Windows Pro/Enterprise users.
  • Allows remote access even when no one is logged in.

Cons

  • Primarily supports Windows, with limited support for other OS.
  • Requires network configurations like VPNs or port forwarding.
  • Only available on certain Windows editions.
  • Can struggle in low-bandwidth environments.
  • Exposing RDP without proper safeguards can be a security vulnerability.

Pricing

Remote Desktop Protocol (RDP)

As of this writing, Microsoft RDP is fully compatible with Windows OS versions 8 through 10. But Windows Enterprise and Windows Pro are the only operating systems that can configure themselves for remote access.

This means that any computer running Windows 8 or 10 (including Home editions) can remotely access another device. Meanwhile, other devices must have Windows Pro or Windows Enterprise versions installed to receive a remote connection.

Cost: A Windows 10 Pro license starts at $200.00.

TeamViewer

A free version of TeamViewer is available, but it is strictly limited to personal use. Commercial use requires a paid business license. 

There have been some reports that TeamViewer occasionally flags personal use as commercial by mistake, which can prevent any free usage. In these cases, TeamViewer might compel a user to avail a paid subscription, even if they are actually using the tool for personal purposes.

Below is an overview of TeamViewer’s pricing tiers:

  • • Single-User Plan: $49.00/month (1 user can create 1 remote session)
  • • Multi-User Plan: $99.00/month (1 or more users can create 1 remote sessions)
  • • Teams Plan: $199.00/per month (multiple teams can create multiple connections via 1-3 open sessions)
OptionsTeamViewerMicrosoft RDP
Free Version Available
Free Trial Available
Business License Prices$50.90$200-Up (Windows Pro)
Premium License Prices$102.90
Corporate License Prices$206.90

Top Free Alternative to TeamViewer and RDP

HelpWire stands out as an exceptional remote desktop solution, perfect for solo professionals and small to medium businesses. Its appeal lies in its straightforward design, offering a less complex experience than alternatives like TeamViewer or RDP. This platform excels in delivering a wide array of remote control capabilities, positioning it as an ideal resource for customer support across various locales.

Key Features:

  • Cross-Platform Compatibility:
    HelpWire provides tailored applications for both Windows and Mac, ensuring broad accessibility.
  • Instant Support Chat:
    Engage in real-time conversations, boosting the effectiveness of remote support.
  • Effortless File Sharing:
    Easily transfer files to remote sessions with a simple drag-and-drop approach.
  • Simple Session Initiation:
    Start remote sessions swiftly with unique client apps, eliminating the hassle of complex IDs or passwords.
  • Multi-Desktop Control:
    Navigate and control multiple desktops of a single client simultaneously with HelpWire.

Pros

  • User-friendly interface, intuitive even for beginners;
  • Consistently fast and reliable connection;
  • Efficient management of multiple client sessions;
  • Priced to fit diverse budgets, making it an affordable option.

Cons

  • Currently does not support mobile platforms;
  • Lacks the ability to record sessions.

Wrap Up

In an era where remote work productivity is supreme, reliable remote access and management tools are highly essential. Two of these standout applications are RDP and TeamViewer.

RDP is best for secure, Windows-based remote access, especially in a corporate setting. Some of its core features include remote printing and file transfer. However, it’s only available on Windows Pro and Enterprise editions.

On the other hand, TeamViewer works well as a broad and cross-platform solution with its rich features such as unattended access, wake-on-LAN, and built-in communication tools. It is highly recommended for complex systems that require seamless, multi-platform connectivity.

If you’re looking for a free and user-friendly alternative, HelpWire is a solid choice. It supports cross-platform connections and offers fast, simplified remote access for quick issue resolution.

Tags:
Comparison, Microsoft Remote Desktop, TeamViewer