Alternativa gratuita ao BeyondTrust
Porquê pagar em excesso pelas funcionalidades extra do BeyondTrust que talvez nunca venha a usar? O HelpWire é uma ferramenta gratuita de acesso e controlo remoto do ambiente de trabalho, em rápido crescimento, que tem tudo o que é essencial. Mude para o HelpWire e comece a poupar hoje!
- Interface intuitiva
- Gratuito para usar
- Ótimo para empresas de qualquer dimensão
HelpWire vs. BeyondTrust: Comparação Rápida
Veja a tabela comparativa — pode ter as funcionalidades principais sem o custo extra!
|
HelpWire
|
BeyondTrust | |
|---|---|---|
| Preço por Mês | ||
| Preço por mês | Gratuito para uso pessoal e empresarial | Preços personalizados |
| Restrições do utilizador | ||
| Restrições do utilizador | Sem limites | Sem limites |
| Plataformas suportadas | ||
| Plataformas suportadas | Windows, Mac, Linux |
Windows, Mac, Linux, iOS, Android, Chrome OS |
| Vista de vários monitores | ||
| Vista de vários monitores | ||
| Controlo de várias estações de trabalho por utilizador | ||
| Controlo de várias estações de trabalho por utilizador | Ilimitado | Ilimitado |
| Gestão de Equipa | ||
| Gestão de Equipa | ||
| Gestão de Clientes | ||
| Gestão de Clientes | ||
| Acesso não assistido | ||
| Acesso não assistido | ||
| Chat e colaboração | ||
| Chat e colaboração | ||
| Transferência de ficheiros | ||
| Transferência de ficheiros | ||
| Acesso colaborativo | ||
| Acesso colaborativo | ||
| Gravação de sessão | ||
| Gravação de sessão | ||
| Personalização | ||
| Personalização | ||
| Suporte móvel | ||
| Suporte móvel | ||
| Partilha de ecrã | ||
| Partilha de ecrã |
Funcionalidades do HelpWire
HelpWire oferece todas as funcionalidades essenciais de que precisa para uma gestão de ambiente de trabalho remoto fluida e eficiente — tornando-o uma alternativa fiável ao BeyondTrust.
Funcionalidades principais
Funcionalidades principais
Início Rápido da Sessão
Inicie sessões remotas sem esforço enviando uma ligação de conexão única — sem necessidade de IDs ou palavras-passe complexas.
Suporte Multiplataforma
Ligue-se sem problemas entre Windows, macOS e Linux utilizando aplicações nativas desenvolvidas para cada plataforma.
Gestão de Clientes
Melhore a gestão remota de clientes com perfis de clientes, detalhes do dispositivo e notas de sessão — tudo acessível a partir da sua conta web.
Gestão de Equipas
Crie e gira equipas de suporte com facilidade, colabore em clientes partilhados e utilize ferramentas de equipa integradas para fornecer assistência remota de topo.
Troca de Ficheiros
Transfira ficheiros em segundos — basta copiar e colar do computador do operador para a máquina remota.
Segurança robusta
Mantenha os seus dados seguros com as robustas funcionalidades de proteção do HelpWire, incluindo autenticação de dois fatores, encriptação TLS/SSL e encriptação AES-256.
Suporte Remoto para Várias Situações
Administradores de Sistemas
HelpWire capacita o administrador de acesso remoto seguro a manter redes e sistemas a funcionar sem problemas, enquanto mantém padrões de segurança rigorosos.
Fornecedores de Serviços Geridos
A HelpWire oferece aos Fornecedores de Serviços Geridos software de gestão remota seguro para uma assistência eficiente de TI e ao utilizador final
Fabrico
A HelpWire fornece acesso remoto seguro para a indústria, permitindo que os técnicos resolvam problemas rapidamente, reduzam o tempo de inatividade e melhorem a eficiência.
O que os nossos utilizadores dizem
4.6
Com base em 209 avaliações de clientes
Versão
2.2, 04/02/2026
Compatibilidade
macOS, Windows, Linux
Preço
Grátis
Aqui você encontra algumas avaliações públicas de clientes sobre o HelpWire vindas de diversas fontes. Todas as avaliações são exibidas em seu idioma original.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Perguntas frequentes
O BeyondTrust Remote Support (anteriormente Bomgar) é uma solução empresarial robusta para aceder e prestar suporte a dispositivos remotos. Embora seja rico em funcionalidades, o seu elevado custo torna-o menos adequado para pequenas equipas ou orçamentos apertados.
A Bomgar adquiriu a BeyondTrust em 13 de setembro de 2018.
A BeyondTrust não oferece atualmente um plano gratuito para o seu software de suporte remoto. O acesso de avaliação está disponível mediante pedido e requer a submissão de uma candidatura com antecedência.