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HelpWire pour Android : Assistance mobile bientôt disponible

La version Android de cet outil de connexion à distance de premier plan sera bientôt disponible sur votre smartphone ou votre tablette.
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G2
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Capterra
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SourceForge
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Fonctionnalités HelpWire à venir pour le bureau à distance Android

Démarrage de session par lien

Démarrage de session basé sur un lien

Partagez un lien unique avec votre client en quelques secondes pour lancer une session rapide d’assistance à distance Android.
Prise en charge multiplateforme

Prise en charge multiplateforme

Établissez des connexions à distance depuis votre appareil Android vers des postes de travail Linux, Windows et macOS pour l’assistance à distance.
Accès à distance à la demande

Accès à distance à la demande

Avec le consentement de votre client à distance, vous pouvez fournir une assistance technique à distance en direct pour une résolution rapide des problèmes. Offrez de l’aide exactement au moment où elle est nécessaire.
Accès sans surveillance

Accès sans surveillance

Accédez à un ordinateur distant depuis votre appareil Android, même lorsqu’il n’y a personne à l’autre bout. Utile pour la maintenance en dehors des heures de bureau, les mises à jour en arrière-plan ou les travaux de suivi.
Transfert de fichiers

Transfert de fichiers

Transférez des fichiers entre votre appareil Android et des ordinateurs distants pendant que des sessions actives sont en cours.
Vue multi-écran

Vue multi-écran

Visualisez, accédez et contrôlez plusieurs écrans distants simultanément à l’aide de votre téléphone ou de votre tablette.

Application d'accès à distance Android pour les freelances, le support technique et l'usage personnel

Freelance

Les assistants indépendants à distance peuvent fournir une assistance technique en temps réel, où qu’ils soient, à l’aide de leurs appareils mobiles ou tablettes.

Assistance technique à distance

Améliorez les performances de votre équipe de support informatique. Fournissez une assistance à distance instantanée pour l’installation de logiciels ou la configuration du système sur Android.

Usage personnel

HelpWire vous permettra d’accéder à distance à votre PC domestique ou d’aider des membres de votre famille confrontés à des problèmes techniques. Résolvez rapidement les problèmes à l’aide de votre appareil mobile ou de votre tablette.

Bureau à distance pour Android – À quoi s’attendre

HelpWire est un logiciel de bureau à distance qui offre un accès à la demande ou sans surveillance sur des machines Windows, macOS et Linux. Conçu pour les professionnels de l’informatique, les freelances et les petites et moyennes entreprises, HelpWire permet un dépannage rapide et une gestion efficace des appareils, même sans visites sur site ou en personne. Avec la prise en charge prochaine de l’accès à distance Android, vous pourrez gérer des appareils et assister des clients directement depuis votre smartphone ou votre tablette, à tout moment, où que vous soyez.

Ce que disent nos utilisateurs title icon

4.6 Établi sur 209 avis de clients
version icon
Version
2.2, le 4 Fév, 2026
compatibility icon
Compatibilité
macOS, Windows, Linux
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Prix
Gratuitement
Vous trouverez ici quelques avis publics de clients sur HelpWire provenant de diverses sources. Tous les avis sont affichés dans leur langue d'origine.
Thea M.
Office admin
Thea M.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away. Fast, effective and doesn't drain my computer's resources. It works really well props to the devs.
Molly
Production worker
Molly
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
Daniel Domingues
Founder, Lusha
Daniel Domingues
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
Rabeea Sarfraz
Associate Software Engineer, Coeus Solutions GmbH
Rabeea Sarfraz
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
Mark V.
Remote Technical Support
Mark V.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
Kyle Paterson
CEO, Enspire
Kyle Paterson
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Yaroslav H.
Owner
Yaroslav H.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
Muhammad Ammar Z.
Senior Lecturer at Shifa College of Pharmaceutical Sciences
Muhammad Ammar Z.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Jonathan B.
IT Director
Jonathan B.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
Nilay N.
Senior Education Management, Self-employed
Nilay N.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Darko V.
SEO specialist
Darko V.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
Samit B.
Senior Communication Executive, Dairy
Samit B.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
Ben T
Admin Assistant
Ben T
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Jean K.
Engineer
Jean K.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
Govind P.
Content Writer, Marketing and Advertising
Govind P.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
Adyrosan B.
Business Leader or Manager
Adyrosan B.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
Anna K.
Sales Marketing
Anna K.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
EJ S.
Business Leader or Manager
EJ S.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Martin Lentz
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Luca Albanese
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
Wilkin Miguel Julio Mercado
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Michael Guggenbichler
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
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