Alternativa Gratuita a AnyDesk
Cambie a HelpWire, una alternativa perfecta a AnyDesk, y obtenga las funciones básicas para una experiencia de asistencia remota rápida y profesional para usuarios de Mac, Linux y PC.
- Fácil de usar
- Ideal para empresas de cualquier tamaño
- Sin gastos ocultos
HelpWire vs AnyDesk: Comparación Rápida
Compare en detalle las funciones y los planes de precios de HelpWire y AnyDesk.
| Características |
HelpWire
|
AnyDesk
Free
Solo
Standard
Advanced
| |||
|---|---|---|---|---|---|
| Precio por Mes | |||||
| Precio por Mes | Gratis para uso personal y profesional | Gratis solo para uso personal | $23.12 | $39.92 | $89.52 |
| Número de Sesiones a la Vez | |||||
| Número de Sesiones a la Vez | 1 sesión con varias conexiones simultáneas a estaciones de trabajo remotas del mismo cliente | 1 | 1 | 1 conexión simultánea, con la opción de adquirir hasta 20 conexiones adicionales por 29,90 $ al mes. | 2 conexiones simultáneas, con la opción de adquirir hasta 50 conexiones adicionales por 29,90 $ al mes. |
| Soporte multiplataforma | |||||
| Soporte multiplataforma | Windows, Mac, Linux | Mac, Windows, iOS, Linux, ChromeOS y Android | iOS, Windows, Mac, Android, Linux y ChromeOS | Windows, Android, Mac, iOS, ChromeOS y Linux | Windows, Android, Mac, ChromeOS, Linux y iOS |
| Chat y Colaboración | |||||
| Chat y Colaboración | Chat | Сhat y Pizarra | Сhat y Pizarra | Сhat y Pizarra | Сhat y Pizarra |
| Puestos de Operador | |||||
| Puestos de Operador | 1 | 1 | 1 | 20 | 100 |
| Vista Multimonitor | |||||
| Vista Multimonitor | |||||
| Transferencia de Archivos | |||||
| Transferencia de Archivos | |||||
| Seguridad Reforzada | |||||
| Seguridad Reforzada | |||||
| Grabación de la Sesión | |||||
| Grabación de la Sesión | |||||
| Acceso Desatendido | |||||
| Acceso Desatendido | Hasta 3 dispositivos gestionados | Hasta 100 dispositivos gestionados | Hasta 500 dispositivos gestionados | Hasta 1000 dispositivos gestionados | |
| Personalización de Marca | |||||
| Personalización de Marca |
Características de HelpWire
Destacamos algunas características esenciales a tener en cuenta al comparar HelpWire con AnyDesk.
Aprenda mas
Aprenda mas
Chat Integrado
Con el chat de atención al cliente integrado de HelpWire, los operadores técnicos pueden interactuar con los clientes en tiempo real, garantizando claridad y precisión con respecto a los problemas planteados.
Inicio de Sesión Sencillo
HelpWire permite iniciar sesiones de soporte remoto compartiendo con el cliente una URL de conexión remota intuitiva, eliminando la necesidad de gestionar ID de sesión y contraseñas.
Transferencia de Archivos
Envíe archivos desde el sistema del operador a la ventana del escritorio remoto, simplemente copiándolos y pegándolos.
Gestión de Clientes
Agilice la gestión de sus clientes remotos creando perfiles detallados de clientes, visualizando la información más importante de los dispositivos y anotando las sesiones de asistencia remota, todo ello directamente desde su cuenta web.
Vista Multimonitor
Visualice dos pantallas remotas simultáneamente o cambie entre varias pantallas mientras soluciona los problemas de forma remota.
Asistencia Remota en Diferentes Escenarios
Contadores
Simplifique los flujos de trabajo financieros con las aplicaciones de escritorio remoto de HelpWire para profesionales financieros. Desde la auditoría hasta la contabilidad, garantizan un acceso rápido y seguro a los sistemas críticos mientras mantienen protegidos los datos sensibles.
Pequeñas y Medianas Empresas
HelpWire, su alternativa a AnyDesk para el soporte remoto de TI para pequeñas empresas, no solo reduce los gastos operativos, sino que también refuerza la eficiencia de su equipo de soporte técnico al cliente con su intuitivo conjunto de herramientas de escritorio remoto.
Administradores de sistemas
HelpWire actúa como una solución segura de acceso remoto para administradores de sistemas, mejorando las operaciones y la calidad del soporte mediante sólidas funciones de control.
Opiniones de los Usuarios sobre su Experiencia con HelpWire
5.0
Basado en 209 opiniones de clientes
Versión
2.2, 04/02/2026
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Estas son algunas de las reseñas públicas de HelpWire realizadas por nuestros clientes, procedentes de distintas fuentes:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas Frecuentes (FAQ)
Aunque AnyDesk es gratuito para uso personal, si lo que busca es un escritorio remoto para fines comerciales, le recomendamos que considere HelpWire como su alternativa gratuita a AnyDesk. Ofrece numerosas y prácticas herramientas de control remoto tanto para empresas como para consultores de TI independientes.
AnyDesk no impone un límite global de duración de sesión. Cada usuario puede establecer la duración máxima de la sesión según sus preferencias individuales.
HelpWire es un servicio de escritorio remoto totalmente gratuito.
AnyDesk incluye varias medidas de seguridad integradas, como la lista blanca de dispositivos, un cifrado AES-256 sólido y comprobaciones de autenticación. Sin embargo, estas protecciones solo son eficaces cuando el software se mantiene actualizado. Para reducir el riesgo de exposición a las estafas de AnyDesk, es fundamental instalar los parches de seguridad con rapidez y seguir las buenas prácticas establecidas para el acceso remoto.
Estas buenas prácticas incluyen el uso de contraseñas seguras y únicas, no compartir nunca públicamente las credenciales de AnyDesk y evitar sesiones remotas desde dispositivos desconocidos o no confiables.
Estas buenas prácticas incluyen el uso de contraseñas seguras y únicas, no compartir nunca públicamente las credenciales de AnyDesk y evitar sesiones remotas desde dispositivos desconocidos o no confiables.