Alternativa práctica y gratuita a Chrome Remote Desktop
Como alternativa gratuita a Chrome Remote Desktop, HelpWire ofrece aún más funciones que pueden ser esenciales para ti y tu empresa, manteniendo una experiencia simple y muy fácil de usar.
- Gratis
- Interfaz intuitiva y fácil de usar
- Ideal para empresas de cualquier tamaño
HelpWire vs. Chrome Remote Desktop: comparación rápida
Explora una tabla comparativa con las funciones y características de HelpWire y Chrome Remote Desktop.
| Funciones |
HelpWire
|
Chrome Remote Desktop |
|---|---|---|
| Precio por mes | ||
| Precio por mes | Gratis para uso personal y empresarial | Gratis para uso personal y empresarial |
| Plataformas compatibles | ||
| Plataformas compatibles | Windows, Mac, Linux | Windows, macOS, Linux, Android, iOS, Chrome OS |
| Vista multimonitor | ||
| Vista multimonitor | ||
| Control de múltiples estaciones de trabajo por usuario | ||
| Control de múltiples estaciones de trabajo por usuario | Ilimitado | Ilimitado |
| Gestión de equipos y clientes | ||
| Gestión de equipos y clientes | ||
| Chat y colaboración | ||
| Chat y colaboración | Chat | |
| Transferencia de archivos | ||
| Transferencia de archivos | ||
| Sesiones de escritorio remoto simultáneas | ||
| Sesiones de escritorio remoto simultáneas | 1 | 1 |
| Grabación de sesiones | ||
| Grabación de sesiones | ||
| Personalización | ||
| Personalización | ||
| Soporte móvil | ||
| Soporte móvil | parcial | |
| Compartir pantalla | ||
| Compartir pantalla |
Funciones de HelpWire
Revisión de las funciones más importantes de HelpWire para la conexión a escritorio remoto, en comparación con Chrome Remote Desktop.
Aprenda mas
Aprenda mas
Chat integrado
La función de chat de soporte facilita la comunicación en tiempo real entre los equipos de asistencia y los clientes. Esto permite a los técnicos obtener más contexto sobre los problemas, mejorar la eficiencia y ofrecer ayuda más rápida.
Intercambio de archivos
Transfiere archivos fácilmente desde el sistema del operador a la ventana del escritorio remoto mediante copiar y pegar.
Gestión de clientes
Mejora la gestión de clientes remotos creando perfiles completos, accediendo a información clave del dispositivo y añadiendo notas a las sesiones de soporte, todo desde tu cuenta web.
Gestión de equipos
Crea, gestiona y disuelve equipos de soporte sin complicaciones, accede a un conjunto compartido de clientes y colabora para resolver incidencias en equipo, ofreciendo una asistencia remota de primer nivel.
Inicio de sesión sencillo
Inicia sesiones remotas enviando a tus clientes el enlace de conexión al escritorio remoto, sin necesidad de introducir IDs o contraseñas complicadas.
Soporte remoto para distintas situaciones
Organismos gubernamentales
Con HelpWire, ofrece soporte de TI a organismos públicos y mejora los servicios mediante un control avanzado del escritorio remoto.
Creativos y medios
HelpWire proporciona acceso remoto seguro para profesionales de medios, permitiendo editar, colaborar y producir sin interrupciones desde cualquier lugar.
Administradores de sistemas (SysAdmins)
HelpWire actúa como una solución segura de escritorio remoto para administradores de sistemas, fortaleciendo las operaciones de soporte y mejorando la calidad del servicio gracias a sus funciones de control robustas.
Opiniones de los Usuarios sobre su Experiencia con HelpWire
5.0
Basado en 209 opiniones de clientes
Versión
2.2, 04/02/2026
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Estas son algunas de las reseñas públicas de HelpWire realizadas por nuestros clientes, procedentes de distintas fuentes:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
FAQ
Si estás buscando una alternativa mejor a Chrome Remote Desktop que siga siendo gratuita, considera HelpWire. Es más fácil de usar y ofrece un conjunto más amplio de funciones para control remoto y soporte, tanto para uso empresarial como personal, sin coste.
El código de acceso solo funciona una vez. Si estás compartiendo tu ordenador, se te pedirá que confirmes que deseas continuar compartiéndolo cada 30 minutos.
No. No es posible acceder a Chrome Remote Desktop sin una cuenta de Google y sin el navegador Chrome. Este servicio de Google requiere iniciar sesión con tu cuenta de Google para poder utilizarlo.