Alternativa gratuita ao LogMeIn Pro
Migrar para o HelpWire, uma alternativa gratuita, simples e fiável ao LogMeIn Pro, permite reduzir custos sem abdicar de um acesso remoto rápido, estável e seguro a computadores Windows, macOS e Linux.
- Interface intuitiva e fácil de utilizar
- Experiência de desktop remoto fluida e sem complicações
- Acesso completo sem custos ocultos nem subscrições
HelpWire vs. LogMeIn Pro
Abaixo comparamos os preços e as principais funcionalidades do LogMeIn Pro e do HelpWire para perceber as diferenças de forma clara.
| Funcionalidade |
HelpWire
|
LogMeIn Pro
Individual
Utilizadores avançados
PMEs
| ||
|---|---|---|---|---|
| Preço | ||||
| Preço | Gratuito | 35 $/mês (até 2 computadores) | 85 $/mês (até 5 computadores) | 55 $/mês (até 10 computadores) |
| Suporte multi-monitor | ||||
| Suporte multi-monitor | ||||
| Plataformas | ||||
| Plataformas | Windows / macOS / Linux | Windows / macOS / iOS / Android | Windows / macOS / iOS / Android | Windows / macOS / iOS / Android |
| Chat em tempo real | ||||
| Chat em tempo real | ||||
| Transferência de ficheiros | ||||
| Transferência de ficheiros | ||||
| Gestão de múltiplas sessões | ||||
| Gestão de múltiplas sessões | Várias sessões com chat em simultâneo | |||
| Acesso não assistido | ||||
| Acesso não assistido | ||||
| Controlo de acessos / permissões | ||||
| Controlo de acessos / permissões | Aprovação do cliente + controlo de revogação | Permissões por função/utilizador | Permissões por função/utilizador | Permissões por função/utilizador |
| MFA (autenticação multifator) | ||||
| MFA (autenticação multifator) | MFA com código OTP | Verificação em dois passos | Verificação em dois passos | Verificação em dois passos |
| Copiar / colar | ||||
| Copiar / colar | ||||
| Relatórios / análises | ||||
| Relatórios / análises | Histórico de sessões e registos | Relatórios de atividade + registos do host | Relatórios de atividade + registos do host | Relatórios de atividade + registos do host |
| Gravação de ecrã | ||||
| Gravação de ecrã |
Funcionalidades do HelpWire
Ao escolher o HelpWire, obtém acesso a todas as funcionalidades necessárias para um controlo remoto fiável, tornando-o uma excelente alternativa gratuita ao LogMeIn Pro.
Saber mais
Saber mais
Início rápido de sessões
Inicie uma sessão remota em segundos partilhando um simples link de ligação com os clientes — sem necessidade de IDs complexos ou palavras-passe.
Chat integrado
Inclui chat em tempo real que permite às equipas de suporte compreender melhor os problemas dos utilizadores e responder de forma mais rápida e eficaz.
Suporte multi-monitor
Trabalhe com vários ecrãs remotos em simultâneo ou alterne facilmente entre diferentes monitores durante tarefas de suporte técnico.
Gestão de clientes
A gestão de clientes permite organizar listas de contactos, adicionar detalhes adicionais e deixar notas sem sair do navegador.
Suporte a múltiplos computadores
Ajude os clientes a resolver problemas em vários dispositivos ao mesmo tempo dentro de uma única sessão de suporte remoto.
Suporte remoto adaptado a diferentes necessidades
Suporte técnico IT
O HelpWire é um software de suporte remoto gratuito que permite prestar assistência rápida, resolver problemas com eficiência e configurar sistemas e aplicações sem complicações.
Pequenas e médias empresas (PMEs)
Para PMEs que procuram uma solução económica e eficaz, o HelpWire é uma ferramenta ideal para melhorar a produtividade, otimizar processos remotos e reduzir custos operacionais.
Help desk
A assistência remota para equipas de help desk torna-se mais simples com as funcionalidades avançadas de controlo remoto do HelpWire, melhorando a qualidade do serviço e a satisfação do cliente.
O que os Usuários Dizem sobre sua Experiência com o HelpWire
5.0
Com base em 209 avaliações de clientes
Versão
2.2, 04/02/2026
Compatibilidade
macOS, Windows, Linux
Preço
Grátis
Aqui estão algumas das opiniões públicas sobre o HelpWire de nossos clientes, de várias fontes:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.