Alternativa a Splashtop más simple y gratuita
Pásate a HelpWire, una alternativa gratuita y directa a Splashtop SOS, y disfruta de un importante ahorro de costes junto con conexiones remotas ultrarrápidas para PCs, Macs y equipos Linux.
- Interfaz intuitiva
- Económica
- Escritorio remoto de alta velocidad
HelpWire vs. Splashtop SOS: Comparación rápida
Explora una breve comparativa sobre las funciones y modelos de precios que ofrecen tanto Splashtop SOS como HelpWire.
| Funciones |
HelpWire
|
Splashtop
SOS
SOS +10
SOS ilimitada
| ||
|---|---|---|---|---|
| Precio | ||||
| Precio | Gratis | $199/ 1 técnico | $219/ 1 técnico | $399/ 1 técnico |
| Compatibilidad multiplataforma | ||||
| Compatibilidad multiplataforma | Windows/ Mac/ Linux | Windows/ Mac/ Android/ iOS | Windows/ Mac/ Android/ iOS | Windows/ Mac/ Android/ iOS |
| Sesiones simultáneas por usuario | ||||
| Sesiones simultáneas por usuario | Múltiples sesiones de chat | 10 | 10 | 10 |
| Chat | ||||
| Chat | Chat | Chat | Chat y llamadas de voz | Chat y llamadas de voz |
| Plazas de operador | ||||
| Plazas de operador | 1 | 1 | 1 | 1 |
| Acceso asistido sencillo | ||||
| Acceso asistido sencillo | ||||
| Compatibilidad con varios monitores | ||||
| Compatibilidad con varios monitores | ||||
| Transferencia de archivos | ||||
| Transferencia de archivos | ||||
| Seguridad avanzada | ||||
| Seguridad avanzada | ||||
| Grabación de sesiones | ||||
| Grabación de sesiones | ||||
| Personalización de marca | ||||
| Personalización de marca |
Funciones de HelpWire
Conoce algunos de los atributos clave de HelpWire como alternativa a Splashtop para entender mejor sus ventajas.
Más información
Más información
Inicio de sesión sencillo
Inicia una sesión remota sin complicaciones. Comparte con tu cliente el enlace de conexión al escritorio remoto — no se requieren IDs ni contraseñas.
Chat integrado
Mejora la comunicación entre los equipos de soporte y los clientes gracias al chat integrado de atención al cliente.
Transferencia de archivos
Transfiere archivos sin esfuerzo entre la sesión local y la remota mediante simples acciones de copiar y pegar.
Gestión de clientes
Gestiona tu cartera de clientes de manera eficiente mediante la gestión de clientes, que permite organizar listas, personalizar campos y añadir notas directamente desde el navegador.
Gestión de varios escritorios
Interactúa con varios ordenadores remotos del mismo cliente y cambia entre sus escritorios sin esfuerzo.
Cómo HelpWire potencia diferentes servicios
Soporte IT
Refuerza tu servicio de soporte informático con HelpWire, un software de soporte remoto para consultores tecnológicos, proporcionando asistencia inmediata en configuraciones del sistema o instalaciones de software.
Pequeñas y medianas empresas
Elegir HelpWire, una destacada solución de soporte IT remoto para pequeñas empresas, en lugar de Splashtop no solo reduce los costes operativos, sino que también eleva la eficacia de tu equipo de atención al cliente.
Equipos financieros
Con las aplicaciones de escritorio remoto para servicios financieros de HelpWire, las firmas pueden atender a sus clientes sin interrupciones, reducir tiempos de inactividad y cumplir con estrictos estándares del sector gracias al cifrado robusto y los controles de acceso.
Opiniones de los Usuarios sobre su Experiencia con HelpWire
5.0
Basado en 49 opiniones de clientes
Versión
2.2, 04/07/2025
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Estas son algunas de las reseñas públicas de HelpWire realizadas por nuestros clientes, procedentes de distintas fuentes:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas frecuentes
Splashtop SOS, diseñado para profesionales IT y equipos de soporte, no ofrece un plan gratuito.
Splashtop SOS incluye una prueba de 7 días para que los usuarios prueben sus funciones antes de comprar.
¡Por supuesto! HelpWire es una auténtica alternativa gratuita a Splashtop, sin costes ocultos.
Existen varias opciones, como:
HelpWire: Herramienta de escritorio remoto totalmente gratuita para profesionales IT, válida tanto para uso personal como comercial.
TeamViewer: Software de escritorio remoto reconocido internacionalmente, compatible con Mac y con funciones como transferencia de archivos, reuniones online, administración remota y colaboración en grupo.
AnyDesk: Una solución rápida y segura para usuarios de Mac, con funciones como transferencia de archivos, trabajo colaborativo y supervisión remota.
HelpWire: Herramienta de escritorio remoto totalmente gratuita para profesionales IT, válida tanto para uso personal como comercial.
TeamViewer: Software de escritorio remoto reconocido internacionalmente, compatible con Mac y con funciones como transferencia de archivos, reuniones online, administración remota y colaboración en grupo.
AnyDesk: Una solución rápida y segura para usuarios de Mac, con funciones como transferencia de archivos, trabajo colaborativo y supervisión remota.
Diversos factores pueden afectar al funcionamiento de Splashtop, a menudo relacionados con la configuración del firewall o la conexión a Internet. Para solucionarlo, considera:
- Comprobar tu conexión a Internet
- Verificar la instalación del software
- Revisar la configuración del firewall y antivirus
- Reiniciar los dispositivos
- Confirmar las credenciales de inicio de sesión
- Contactar con el soporte de Splashtop