Alternativa gratuita a Supremo
Cámbiate a HelpWire, una alternativa fiable a Supremo, y obtén acceso a funciones esenciales para ofrecer soporte remoto rápido y profesional en Mac y PC, mientras reduces costes.
- Interfaz fácil de usar
- Excelente capacidad de soporte remoto
- Ideal para empresas de cualquier tamaño
HelpWire vs. Supremo: Comparación rápida
Consulta la tabla comparativa que muestra las funciones y prestaciones de HelpWire y Supremo.
| Características |
HelpWire
|
Supremo Acceso remoto Solo Business Professional
| |||
|---|---|---|---|---|---|
| Precio por mes | |||||
| Precio por mes | Gratis para uso personal y empresarial | Gratis para uso no profesional y/o no continuo | $12 | $21 | $46 |
| Restricciones de usuario | |||||
| Restricciones de usuario | Sin límites | Uso personal | 1 usuario con licencia | 1 usuario con licencia | 10 usuarios con licencia |
| Plataformas compatibles | |||||
| Plataformas compatibles | Windows, Mac, Linux | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android |
| Vista multimonitor | |||||
| Vista multimonitor | |||||
| Control de múltiples equipos por usuario | |||||
| Control de múltiples equipos por usuario | Ilimitado | Ilimitado | Ilimitado | Ilimitado | Ilimitado |
| Team Management | |||||
| Gestión de equipos | |||||
| Gestión de clientes | |||||
| Gestión de clientes | |||||
| Colaboración | |||||
| Colaboración | Chat | Chat | Chat | Chat | Chat |
| Transferencia de archivos | |||||
| Transferencia de archivos | |||||
| Sesiones de escritorio remoto simultáneas | |||||
| Sesiones de escritorio remoto simultáneas | 1 | 1 | 1 | 3 | 3–100, con coste adicional |
| Compatibilidad móvil | |||||
| Compatibilidad móvil | |||||
| Acceso desatendido | |||||
| Acceso desatendido |
Funciones de HelpWire
HelpWire ofrece funciones clave que lo convierten en una alternativa sólida a Supremo, garantizando una gestión eficiente del escritorio remoto.
Funciones principales
Funciones principales
Gestión de clientes
Optimiza tu gestión remota de clientes creando perfiles completos, visualizando información esencial de los dispositivos y añadiendo notas a las sesiones de soporte, todo accesible desde tu cuenta web.
Gestión de equipos
Crea, organiza y deshaz equipos de soporte con facilidad. Gestiona una base de clientes compartida y trabaja en conjunto utilizando las herramientas integradas de gestión de equipos para ofrecer un soporte remoto eficaz y resolver incidencias rápidamente.
Seguridad avanzada
Mantén tus datos protegidos con las sólidas funciones de seguridad de HelpWire, que incluyen autenticación en dos pasos, canales seguros TLS/SSL y cifrado completo AES-256.
Intercambio de archivos
Transfiere archivos fácilmente del ordenador del técnico al equipo remoto utilizando la función estándar de copiar y pegar.
Inicio sencillo de sesiones
Inicia sesiones remotas sin complicaciones compartiendo un enlace de conexión con tus clientes, evitando el uso de IDs o contraseñas complejas.
Soporte remoto para distintas situaciones
Profesionales de medios
HelpWire ofrece acceso remoto seguro para profesionales del sector audiovisual, permitiendo editar, colaborar y producir contenido desde cualquier lugar.
Proveedores de servicios gestionados (MSP)
HelpWire, un software de soporte remoto diseñado para MSPs, permite ofrecer soporte remoto MSP rápido y seguro para infraestructuras IT y sistemas de usuarios.
Retail
Mejora la eficiencia y reduce los costes de tu equipo de atención al cliente con un intuitivo servicio de escritorio remoto para sistemas POS, optimizando así tus procesos de asistencia remota.
Opiniones de los Usuarios sobre su Experiencia con HelpWire
5.0
Basado en 49 opiniones de clientes
Versión
2.2, 04/07/2025
Compatibilidad
macOS, Windows, Linux
Precio
Gratis
Estas son algunas de las reseñas públicas de HelpWire realizadas por nuestros clientes, procedentes de distintas fuentes:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Preguntas frecuentes
Actualmente existen varios planes de pago que permiten usar Supremo sin restricciones y con acceso total a todas sus funciones. Sin embargo, para un uso no profesional o esporádico, se puede utilizar de forma gratuita.
Aunque Supremo es una herramienta legítima y segura, en ocasiones ha sido explotada por hackers y estafadores para obtener acceso no autorizado. A veces se hacen pasar por soporte técnico o crean páginas falsas con versiones manipuladas. Supremo combate esto mostrando un aviso de seguridad al iniciarse por primera vez.
¡Por supuesto! HelpWire destaca como una de las mejores alternativas gratuitas a Supremo, ofreciendo un conjunto de funciones sólido, conexiones seguras y una interfaz muy intuitiva.