Alternativa Gratuita ao Supremo
Mude para o HelpWire, uma alternativa fiável ao Supremo, e obtenha funcionalidades essenciais para prestar suporte remoto rápido e profissional em Mac e PC — tudo isto poupando no orçamento.
- Interface fácil de usar
- Excelentes capacidades de suporte remoto
- Ideal para empresas de qualquer dimensão
HelpWire vs. Supremo: Comparação Rápida
Consulte o quadro comparativo que apresenta as funcionalidades e diferenças entre o HelpWire e o Supremo.
| Funcionalidades |
HelpWire
|
Supremo Acesso Remoto Solo Business Professional
| |||
|---|---|---|---|---|---|
| Preço por mês | |||||
| Preço por mês | Gratuito para uso pessoal e comercial | Gratuito para uso não profissional e/ou não contínuo | $12 | $21 | $46 |
| Restrições de Utilizador | |||||
| Restrições de Utilizador | Sem limites | Uso pessoal | 1 utilizador licenciado | 1 utilizador licenciado | 10 utilizadores licenciados |
| Plataformas suportadas | |||||
| Plataformas suportadas | Windows, Mac, Linux | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android | Windows, Mac, Linux, iOS, Android |
| Visualização multi-monitor | |||||
| Visualização multi-monitor | |||||
| Controlo de várias estações de trabalho por utilizador | |||||
| Controlo de várias estações de trabalho por utilizador | Ilimitado | Ilimitado | Ilimitado | Ilimitado | Ilimitado |
| Gestão de Equipas | |||||
| Gestão de Equipas | |||||
| Gestão de Clientes | |||||
| Gestão de Clientes | |||||
| Colaboração | |||||
| Colaboração | Chat | Chat | Chat | Chat | Chat |
| Transferência de ficheiros | |||||
| Transferência de ficheiros | |||||
| Sessões de ambiente de trabalho remoto simultâneas | |||||
| Sessões de ambiente de trabalho remoto simultâneas | 1 | 1 | 1 | 3 | 3–100, mediante custo adicional |
| Suporte móvel | |||||
| Suporte móvel | |||||
| Acesso não supervisionado | |||||
| Acesso não supervisionado |
Funcionalidades do HelpWire
O HelpWire oferece funcionalidades essenciais que o tornam uma forte alternativa ao Supremo, garantindo uma gestão eficiente de desktops remotos.
Funcionalidades principais
Funcionalidades principais
Gestão de Clientes
Melhore a sua gestão remota de clientes criando perfis completos, consultando detalhes essenciais dos dispositivos e adicionando notas às sessões de suporte — tudo acessível através da sua conta web.
Gestão de Equipas
Crie, organize e desfaça equipas de suporte com facilidade, administre uma base de clientes partilhada e colabore utilizando as ferramentas integradas de gestão de equipas para prestar assistência remota de excelência e resolver problemas com maior eficiência.
Segurança Robusta
Proteja os seus dados com as poderosas funcionalidades de segurança do HelpWire, incluindo autenticação de dois fatores, canais seguros TLS/SSL e encriptação AES-256 integral.
Transferência de Ficheiros
Transfira ficheiros facilmente do computador do operador para o ambiente de trabalho remoto usando a função padrão de copiar e colar.
Início Fácil de Sessão
Inicie sessões remotas de forma simples, partilhando um link de ligação com os clientes, eliminando a necessidade de IDs complicados ou palavras-passe adicionais.
Suporte Remoto para Diversas Situações
Profissionais de Media
O HelpWire oferece acesso remoto seguro para profissionais de media, permitindo edição, colaboração e produção fluídas a partir de qualquer lugar.
Fornecedores de Serviços Geridos (MSP)
O HelpWire, um software de suporte remoto criado para MSPs, disponibiliza suporte remoto MSP rápido e seguro para infraestruturas de TI e sistemas de utilizadores.
Retail
Aumente a eficiência e reduza custos na sua equipa de apoio ao cliente com um intuitivo serviço de desktop remoto para sistemas POS, otimizando os processos de assistência técnica.
O que os Usuários Dizem sobre sua Experiência com o HelpWire
5.0
Com base em 49 avaliações de clientes
Versão
2.2, 04/07/2025
Compatibilidade
macOS, Windows, Linux
Preço
Grátis
Aqui estão algumas das opiniões públicas sobre o HelpWire de nossos clientes, de várias fontes:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
perguntas frequentes
Atualmente existem vários planos pagos que permitem utilizar o Supremo sem restrições, com acesso total a todas as funcionalidades. Contudo, para uso não profissional ou ocasional, é possível utilizá-lo gratuitamente.
Although Supremo is legitimate and secure, hackers and scammers have exploited it for unauthorized access in the past. They often pose as support or create fake websites to distribute malicious versions. Supremo now combats this by displaying a warning message on the first launch.
Claro que sim! O HelpWire destaca-se como uma das melhores alternativas gratuitas ao Supremo, oferecendo um conjunto completo de funcionalidades, ligações seguras e uma interface intuitiva.