Un’ottima alternativa a GoToMyPC
HelpWire rappresenta una soluzione efficiente per l’accesso remoto, offrendo un’esperienza intuitiva e fluida — completamente gratis. Per chi desidera sostituire GoToMyPC senza costi ricorrenti, HelpWire è un’opzione altamente consigliata.
- Economico
- Interfaccia intuitiva
- Esperienza di desktop remoto senza interruzioni
HelpWire vs GoToMyPC: confronto delle differenze principali
Consulta questa tabella per confrontare funzioni e caratteristiche tra HelpWire e GoToMyPC.
|
HelpWire
|
GoToMyPC
Personal
Pro
Corporate
| |||
|---|---|---|---|---|
| Prezzo mensile | ||||
| Prezzo mensile | Gratis (uso personale e professionale) | 35 $/mese | 33 $/mese | 28 $/mese |
| Limiti di utenti | ||||
| Limiti di utenti | Nessuno | 1 utente | Nessuno | Nessuno |
| Piattaforme supportate | ||||
| Piattaforme supportate | Windows, Mac, Linux | Windows, Mac, iOS, Android | Windows, Mac, iOS, Android | Windows, Mac, iOS, Android |
| Visualizzazione multi-monitor | ||||
| Visualizzazione multi-monitor | ||||
| Controllo di più postazioni per utente | ||||
| Controllo di più postazioni per utente | Illimitato | max 20 | max 50 | Illimitato |
| Accesso on-demand | ||||
| Accesso on-demand | ||||
| Accesso non presidiato | ||||
| Accesso non presidiato | ||||
| Gestione del team | ||||
| Gestione del team | ||||
| Gestione dei clienti | ||||
| Gestione dei clienti | ||||
| Chat in tempo reale | ||||
| Chat in tempo reale | ||||
| Trasferimento file | ||||
| Trasferimento file | ||||
| Personalizzazione | ||||
| Personalizzazione | ||||
| Supporto mobile | ||||
| Supporto mobile | ||||
| Stampa remota | ||||
| Stampa remota |
Funzionalità di HelpWire
HelpWire è un’ottima alternativa gratuita a GoToMyPC per le aziende che necessitano sia di accesso a richiesta che di accesso remoto non presidiato. La piattaforma garantisce connessioni rapide e stabili, ottime prestazioni del desktop remoto e un alto livello di sicurezza per lavorare in totale tranquillità.
Funzionalità principali
Funzionalità principali
Scambio di file
Trasferisci facilmente file dal sistema dell’operatore al computer remoto grazie alla pratica funzione copia-incolla.
Chat in tempo reale
Utilizza la chat integrata per comunicazioni rapide con i clienti e per facilitare la collaborazione tra tecnici durante la risoluzione dei problemi.
Gestione dei clienti
Crea profili cliente completi, consulta informazioni importanti sui dispositivi e aggiungi note alle sessioni di assistenza direttamente dal tuo account web.
Gestione del team
Organizza, gestisci e sciogli team di supporto in modo semplice. Sfrutta un database clienti condiviso e coordina il lavoro in maniera efficiente grazie agli strumenti di collaborazione integrati.
Sicurezza avanzata
HelpWire adotta standard di sicurezza di livello elevato, tra cui autenticazione Auth0, crittografia AES-256, data center AWS e connessioni compatibili con firewall, garantendo sessioni remote protette e affidabili.
Assistenza remota per diversi settori
Manifattura e industria
HelpWire mette a disposizione un software di accesso remoto sicuro per il settore industriale, aiutando i tecnici a diagnosticare problemi, ridurre i tempi di fermo e aumentare l’efficienza.
Creativi e professionisti dei media
HelpWire offre una workstation remota sicura e performante, ideale per montaggio video, design, produzione multimediale e collaborazione a distanza.
Fornitori di servizi gestiti (MSP)
I Managed Service Provider possono contare su un supporto remoto rapido e sicuro, ottimizzando la gestione delle infrastrutture IT dei clienti.
Gli utenti che parlano della loro esperienza su HelpWire
5.0
Basato sulle recensioni di piu’ di 49 clienti
Versione
2.2, 4 Luglio, 2025
Compatibilità
macOS, Windows, Linux
Prezzo
Gratis
Ecco alcune delle recensioni pubbliche riguardo HelpWire, da parte dei nostri clienti e da varie fonti:
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
Muhammad Ammar Z.
Senior Lecturer at Shifa College of Pharmaceutical Sciences
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
FAQ
Purtroppo, GoToMyPC non dispone di una versione completamente gratuita — solo una prova di 7 giorni. Alla scadenza, sarà necessario scegliere uno dei piani a pagamento o optare per un’alternativa gratuita come HelpWire.
HelpWire è un’ottima alternativa gratuita a GoToMyPC, con funzionalità simili di controllo remoto e supporto tecnico. È adatto sia all’uso professionale che personale e non prevede alcun costo.
Se GoToMyPC smette di funzionare, le cause possono essere diverse: conflitti con software appena installati, errori di configurazione o problemi del sistema. Nell’articolo «Problemi di GoToMyPC e come risolverli» trovi un elenco dettagliato delle cause più comuni e delle relative soluzioni. Consigliamo di consultare questa guida. Se il problema persiste, contatta l’assistenza tecnica del produttore o valuta un’alternativa affidabile come HelpWire.