Alternative gratuite à LogMeIn Rescue
En passant à HelpWire, une alternative simple et gratuite à LogMeIn Rescue, vous pouvez économiser votre budget et bénéficier de connexions de bureau à distance rapides vers les PC, les Mac et les machines Linux.
- Interface intuitive
- Expérience de bureau à distance rationalisée
- Accès complet sans frais cachés
HelpWire vs. LogMeIn Rescue
Analysons en détail les tarifs et les fonctionnalités de LogMeIn Rescue et de HelpWire.
| Caractéristiques |
HelpWire
|
LogMeIn Rescue |
|---|---|---|
| Tarification | ||
| Tarification | Free | 108,25 $/mois |
| Prise en charge de plusieurs écrans | ||
| Prise en charge de plusieurs écrans | ||
| Support mobile | ||
| Support mobile | 37,50 $ supplémentaires par mois | |
| Prise en charge multi-plateformes | ||
| Prise en charge multi-plateformes | Windows/Mac/Linux | Windows/Mac/Linux |
| Discussion en temps réel | ||
| Discussion en temps réel | ||
| Transfert de fichiers | ||
| Transfert de fichiers | ||
| Gestion de sessions multiples | ||
| Gestion de sessions multiples | Plusieurs sessions de support de chat simultanées | Jusqu'à 10 sessions en même temps |
| Accès non surveillé | ||
| Accès non surveillé | ||
| Personnalisation et identité visuelle | ||
| Personnalisation et identité visuelle | ||
| Partage d'écran | ||
| Partage d'écran |
Fonctionnalités de HelpWire
Opter pour HelpWire garantit l'accès à toutes les fonctionnalités, assurant une gestion fiable du bureau à distance, et en fait une alternative gratuite remarquable à LogMeIn Rescue.
En savoir plus
En savoir plus
Initialisation de Session Rapide
Démarrez des sessions à distance en partageant simplement le lien de connexion de bureau à distance avec vos clients - pas besoin d'identifiants complexes ou de mots de passe.
Chat Intégré
La fonction de chat de support en temps réel d'HelpWire permet au personnel technique d'obtenir des informations supplémentaires sur les problèmes rencontrés par leurs clients, afin de fournir une résolution efficace plus rapidement.
Prise en charge de plusieurs écrans
Vous pouvez afficher deux écrans distants simultanément ou basculer entre plusieurs moniteurs lors de la résolution d'un problème ou de la fourniture d'un support informatique.
Prise en charge de plusieurs bureaux
Aidez votre client à résoudre un problème survenu simultanément sur plusieurs ordinateurs au cours d'une seule session de support à distance.
Gestion de la relation client
Gérez vos clients sans effort avec la gestion de clients en organisant de manière élégante les listes de clients, en remplissant des champs de données supplémentaires et en annotant directement dans votre navigateur.
Support à distance adapté à des besoins divers
Assistance technique
HelpWire est un logiciel de support technique à distance polyvalent et gratuit pour fournir une assistance ponctuelle, assurer des résolutions rapides, des configurations système optimales et des installations logicielles.
Petites et moyennes entreprises (PME)
Pour les PME qui recherchent un mélange de valeur et d'abordabilité, HelpWire est un logiciel de support à distance pour les petites entreprises qui peut améliorer la productivité de votre équipe, simplifier les procédures à distance et réduire les coûts.
Postes d'assistance
Lorsqu'il s'agit de l'assistance à distance pour le service d'assistance, les fonctionnalités avancées de contrôle à distance de HelpWire peuvent considérablement améliorer la qualité du service, ce qui conduit à des clients satisfaits.
Commentaires des Utilisateurs sur leur Expérience avec HelpWire
5.0
Établi sur 209 avis de clients
Version
2.2, le 4 Fév, 2026
Compatibilité
macOS, Windows, Linux
Prix
Gratuitement
Voici quelques-uns des avis publics sur HelpWire, rédigés par nos clients à partir de diverses sources :
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Foires aux questions
LogMeIn a abandonné sa version gratuite. Actuellement, ils offrent un essai gratuit de 14 jours pour leurs plans payants, chacun doté de fonctionnalités variées et de tarifs différenciés.
Absolument. HelpWire est un outil de support à distance 100 % gratuit, sans frais cachés.
Envisagez un service de bureau à distance similaire à LogMeIn ? Regardez HelpWire – un outil puissant sans frais. Idéal pour les professionnels de l'informatique, les entreprises et les utilisateurs qui souhaitent une solution intuitive et économique pour un support de bureau à la demande.
Alors que LogMeIn Rescue est un choix, des alternatives incluent AnyDesk, TeamViewer et d'autres qui peuvent correspondre mieux à des besoins et des budgets spécifiques.
Alors que LogMeIn Rescue est un choix, des alternatives incluent AnyDesk, TeamViewer et d'autres qui peuvent correspondre mieux à des besoins et des budgets spécifiques.
Pour les enthousiastes de Linux, Remmina est un substitut louable à LogMeIn Rescue. Il prend en charge de nombreux protocoles réseau sous une seule interface. D'autres options compatibles Linux incluent NoMachine, RealVNC et TightVNC.