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Alternative plus simple et gratuite à Splashtop

Passez à HelpWire, une alternative gratuite et intuitive à Splashtop SOS, et profitez d’économies importantes tout en bénéficiant de connexions à distance rapides sur PC, Mac et Linux.
  • Interface intuitive
  • Solution économique
  • Accès à distance ultra-rapide
Rejoignez-nous – accès complet
Alternative gratuite et intuitive à Splashtop

HelpWire vs Splashtop SOS : comparaison rapide

Découvrez une comparaison concise des fonctionnalités et modèles tarifaires proposés par Splashtop SOS et HelpWire.
Fonctionnalités
HelpWire
Splashtop
SOS SOS +10 SOS Unlimited
Tarifs
Tarifs Gratuit 199 $ / 1 technicien 219 $ / 1 technicien 399 $ / 1 technicien
Compatibilité multiplateforme
Compatibilité multiplateforme Windows/ Mac/ Linux Windows/ Mac/ Android/ iOS Windows/ Mac/ Android/ iOS Windows/ Mac/ Android/ iOS
Sessions simultanées par utilisateur
Sessions simultanées par utilisateur Plusieurs sessions de chat 10 10 10
Messagerie
Messagerie Chat Chat Messagerie et appels vocaux Messagerie et appels vocaux
Postes opérateur
Postes opérateur 1 1 1 1
Accès assisté simplifié
Accès assisté simplifié
Compatibilité multi-écrans
Compatibilité multi-écrans
Transfert de fichiers
Transfert de fichiers
Sécurité renforcée
Sécurité renforcée
Enregistrement de sessions
Enregistrement de sessions
Personnalisation de marque
Personnalisation de marque

Fonctionnalités HelpWire

Découvrez les principaux atouts de HelpWire en tant qu’alternative à Splashtop et comprenez pourquoi cette solution se démarque.

En savoir plus
Démarrage rapide d’une session

Démarrage de session simplifié

Démarrez une session distante en quelques secondes. Partagez le lien de connexion avec votre client — aucun identifiant ou mot de passe requis.
Integrated Chat

Chat intégré

Améliorez la communication entre équipes d’assistance et clients grâce au chat intégré.
Échange de fichiers

Transfert de fichiers

Transférez vos fichiers facilement d'une fenêtre locale à une session distante via un simple copier-coller.
Gestion de clients

Gestion des clients

Organisez et gérez efficacement votre clientèle grâce aux outils de gestion clients : listes, champs personnalisés, notes… tout depuis votre navigateur.
Support multi-postes

Gestion de plusieurs postes

Accédez à plusieurs ordinateurs d’un même client et basculez entre les postes sans aucune difficulté.

Comment HelpWire optimise différents services

Support IT

Support IT

Boostez le support informatique grâce à HelpWire, un logiciel d’assistance à distance pour consultants, en offrant une aide rapide lors de configurations système ou d’installations logicielles.
PME

Petites et moyennes entreprises

Opter pour HelpWire, une solution de pointe en matière de support informatique à distance pour petites entreprises, plutôt que Splashtop, permet non seulement de réduire vos coûts opérationnels, mais aussi de renforcer considérablement l’efficacité et la réactivité de votre service client.
Services financiers

Équipes financières

Grâce aux solutions d’accès distant pour services financiers, les entreprises peuvent assister leurs clients efficacement, réduire les interruptions et rester en conformité avec les normes du secteur.

Commentaires des Utilisateurs sur leur Expérience avec HelpWire title icon

5.0 Établi sur 49 avis de clients
version icon
Version
2.2, le 4 Juil, 2025
compatibility icon
Compatibilité
macOS, Windows, Linux
price icon
Prix
Gratuitement
Voici quelques-uns des avis publics sur HelpWire, rédigés par nos clients à partir de diverses sources :
Molly
Production worker
Product Hunt Review
Molly
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
Daniel Domingues
Founder, Lusha
G2 Review
Daniel Domingues
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
Rabeea Sarfraz
Associate Software Engineer, Coeus Solutions GmbH
G2 Review
Rabeea Sarfraz
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
Kyle Paterson
CEO, Enspire
G2 Review
Kyle Paterson
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Ben T
Admin Assistant
Capterra Review
Ben T
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Nilay N.
Senior Education Management, Self-employed
Capterra Review
Nilay N.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Samit B.
Senior Communication Executive, Dairy
Capterra Review
Samit B.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
Govind P.
Content Writer, Marketing and Advertising
Capterra Review
Govind P.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
Stefan
AlternativeTo Review
Stefan
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Richard O.
SoftwareReviews Review
Richard O.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
Adyrosan B.
Business Leader or Manager
SoftwareReviews Review
Adyrosan B.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
Anna K.
Sales Marketing
SoftwareReviews Review
Anna K.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
EJ S.
Business Leader or Manager
SoftwareReviews Review
EJ S.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Malik S.
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Chris
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Martin Lentz
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
Ron Larson
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
Beth Comer
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Luca Albanese
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Kevin Patrick
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
Destain Dückert
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
Wilkin Miguel Julio Mercado
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Michael Guggenbichler
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
Johnathan Lugo
I was able to help a client by transferring files from my machine to theirs.
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