Alternative Gratuite et Simplifiée à TeamViewer
HelpWire est une alternative gratuite à TeamViewer, proposant des fonctionnalités fondamentales pour une assistance à distance rapide sur Mac et PC, tout en préservant votre budget.
- Interface conviviale
- Assistance à distance rentable
- Expérience de bureau à distance rapide
HelpWire vs TeamViewer : Comparaison Rapide
Vous trouverez ci-dessous un tableau comparatif détaillant les caractéristiques, les fonctions et le prix des deux logiciels HelpWire et TeamViewer.
| Caractéristiques |
HelpWire
|
TeamViewer
Gratuit
Accès à distance
Professionnel
Premium
Entreprise
| ||||
|---|---|---|---|---|---|---|
| Prix par mois | ||||||
| Prix par mois | Gratuit pour un usage personnel et professionnel | Gratuit pour un usage non commercial | 24,90 $ | 50,90 $ | 112.90 $ | 229.90 $ |
| Restrictions d’utilisateurs | ||||||
| Restrictions d’utilisateurs | Aucune limite | 1 utilisateur (usage personnel uniquement) | 1 utilisateur sous licence | 1 utilisateur sous licence | 15 utilisateurs sous licence | 30 utilisateurs sous licence |
| Plateformes prises en charge | ||||||
| Plateformes prises en charge | Windows, macOS, Linux | Windows, macOS, Linux, iOS, Android | Windows, macOS, Linux, iOS, Android | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, Android, iOS, ChromeOS | Windows, macOS, Linux, Android, iOS, ChromeOS |
| Affichage multi-moniteurs | ||||||
| Affichage multi-moniteurs | ||||||
| Contrôle de plusieurs postes par utilisateur | ||||||
| Contrôle de plusieurs postes par utilisateur | Illimité | 1 | 3 | Illimité | Illimité | Illimité |
| Chat et collaboration | ||||||
| Chat et collaboration | Chat | Chat | Chat | VoIP, Video, Chat | VoIP, Video, Chat | VoIP, Video, Chat |
| Transfert de fichiers | ||||||
| Transfert de fichiers | ||||||
| Accès à distance sans surveillance | ||||||
| Accès à distance sans surveillance | ||||||
| Sécurité renforcée | ||||||
| Sécurité renforcée | ||||||
| Nombre de sessions de bureau à distance simultanées | ||||||
| Nombre de sessions de bureau à distance simultanées | 1 | 1 | 1 | 1 | 1 | 3 |
| Enregistrement des sessions | ||||||
| Enregistrement des sessions | ||||||
| Personnalisation | ||||||
| Personnalisation |
Caractéristiques de HelpWire
Examinons quelques-unes des caractéristiques importantes de HelpWire, qui vous aideront à mieux comprendre comment il se compare à TeamViewer.
En savoir plus
En savoir plus
Chat Intégré
Utilisez le chat de l'assistance pour engager des conversations en temps réel, ce qui permet aux équipes de support d'obtenir des informations plus approfondies sur les préoccupations des clients, pour des résolutions plus efficaces et plus rapides.
Transfert de Fichiers
Transférez sans effort des fichiers de l'ordinateur vers une fenêtre de session de bureau à distance à l'aide de la fonctionnalité intuitive de copier-coller.
Support Multiplateforme
Connectez-vous en toute transparence de Windows et Linux à macOS, et vice versa, grâce aux applications natives de chaque plateforme.
Support Multimoniteur
Affichez simultanément deux écrans d'un poste de travail distant ou basculez entre plusieurs moniteurs distants, ce qui améliore le processus d'assistance.
Démarrage Rapide de la Session
Lancez des sessions à distance sans effort en envoyant simplement à vos clients le lien de connexion au bureau à distance, sans avoir à saisir d'identifiant ou de mot de passe complexe.
Support à Distance Adapté aux Diverses Besoins
Support TI
Améliorez l’efficacité de votre assistance à distance avec HelpWire, un bureau à distance gratuit pour les spécialistes techniques, permettant de résoudre les problèmes de configuration système et d’installation de logiciels.
Fabrication
HelpWire fournit un accès à distance sécurisé pour le secteur de la fabrication, améliorant la qualité du service grâce à des fonctionnalités avancées adaptées au secteur.
Établissements Éducatifs
HelpWire se présente comme un logiciel d’accès à distance inestimable pour l’éducation, doté d’une interface facile à utiliser, adaptée à tous les niveaux de compétence, garantissant le bon fonctionnement des outils éducatifs numériques.
Commentaires des Utilisateurs sur leur Expérience avec HelpWire
5.0
Établi sur 209 avis de clients
Version
2.3, le 28 Jan, 2026
Compatibilité
macOS, Windows, Linux
Prix
Gratuitement
Voici quelques-uns des avis publics sur HelpWire, rédigés par nos clients à partir de diverses sources :
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
FAQ
HelpWire est la meilleure alternative gratuite à TeamViewer, avec les mêmes fonctionnalités de base pour le contrôle et le support à distance, disponible pour les applications professionnelles et personnelles sans aucun frais.
HelpWire est de plus en plus reconnu comme la meilleure alternative gratuite à TeamViewer, étant donné ses caractéristiques similaires dans le domaine du bureau à distance. D'autres concurrents notables sont Chrome Remote Desktop, Splashtop, LogMeIn et RemotePC.
Le terme "meilleur" est subjectif et varie en fonction des préférences de l'utilisateur ou de l'entreprise. Cependant, certains logiciels gratuits comme HelpWire proposent des fonctionnalités similaires et se distinguent dans des domaines tels que la prise en charge de divers postes de travail, le démarrage rapide des sessions, et plus encore. La priorité est donnée à des connexions à distance sûres, cohérentes et rapides.