A Solid GoToMyPC Alternative
HelpWire is an efficient alternative to GoToMyPC, offering seamless remote access and a user-friendly experience — all for free.
- Budget-friendly
- Intuitive interface
- Seamless remote desktop experience
HelpWire vs. GoToMyPC: Key Differences Comparison
Review the features and functions of HelpWire and GoToMyPC side by side in this comparison chart.
|
HelpWire
|
GoToMyPC
Personal
Pro
Corporate
| |||
|---|---|---|---|---|
| Price per Month | ||||
| Price per Month | Free for personal and business use | $35 per month | $33 per month | $28 per month |
| User restrictions | ||||
| User restrictions | No limits | 1 user | No limits | No limits |
| Supported platforms | ||||
| Supported platforms | Windows, Mac, Linux | Windows, Mac, iOS, Android | Windows, Mac, iOS, Android | Windows, Mac, iOS, Android |
| Multi-monitor view | ||||
| Multi-monitor view | ||||
| Multiple workstations control per user | ||||
| Multiple workstations control per user | Unlimited | max 20 | max 50 | Unlimited |
| On-demand access | ||||
| On-demand access | ||||
| Unattended access | ||||
| Unattended access | ||||
| Team Management | ||||
| Team Management | ||||
| Client Management | ||||
| Client Management | ||||
| Real-time chat | ||||
| Real-time chat | ||||
| File transfer | ||||
| File transfer | ||||
| Customization | ||||
| Customization | ||||
| Mobile support | ||||
| Mobile support | ||||
| Remote Printing | ||||
| Remote Printing |
HelpWire Features
HelpWire is a great free alternative to GoToMyPC for businesses needing both on-demand and unattended remote access. It offers fast, reliable connections, excellent remote desktop performance, and strong security to keep everything safe and running smoothly.
Key features
Key features
File Exchange
Easily transfer files from the operator’s system to the remote desktop window using the familiar copy-and-paste feature.
Real-time Chat
Use support chat for quick client communication and real-time collaboration among technicians to resolve issues efficiently.
Client Management
Enhance your remote client management by building detailed client profiles, viewing essential device information, and adding notes to remote support sessions — all from your web account.
Team Management
Easily build, manage, and disband support teams, oversee a shared client database, and collaborate seamlessly with integrated team management tools to efficiently resolve issues and deliver exceptional remote support.
Robust Security
With HelpWire's robust security measures, including Auth0 authentication, AES-256 encryption, AWS data centers, and firewall-compatible connections, users can feel secure during remote desktop sessions.
Remote Support for Various Situations
Manufacturing
HelpWire delivers secure remote access software for manufacturing, letting technicians troubleshoot, reduce downtime, and boost efficiency across platforms.
Media Creatives
HelpWire provides a secure remote workstation for creatives, enabling smooth editing, collaboration, and media production anywhere.
Managed Service Providers
HelpWire delivers fast, secure MSP remote desktop support, helping providers manage IT systems efficiently.
Users Talk about HelpWire Experience
5.0
Based on 209 customers' reviews
Version
2.3, 28 Jan, 2026
Compatibility
macOS, Windows, Linux
Price
Free
Here are some of the public HelpWire reviews by our customers, from different sources:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
FAQ
Unfortunately, GoToMyPC doesn’t offer a free version — only a 7-day free trial. After the trial ends, you’ll need to pick one of their three paid plans or look into a free alternative.
HelpWire is an excellent free alternative to GoToMyPC, providing similar remote control and support features. It’s ideal for both personal and business use, with no fees.
If your GoToMyPC isn't working, there could be several issues that arise after installing a new application, which may interfere with its proper functioning. In the article "GoToMyPC Problems and How to Solve Them," we've compiled a list of the most common issues users face and their solutions. We highly recommend reviewing this guide to troubleshoot the problem. If the issue persists, we suggest reaching out to the developer's technical support team or exploring alternative solutions.