Free Remote Desktop for Linux

Advanced Linux Remote Desktop Capabilities of HelpWire

Compatible Linux Systems

HelpWire is compatible with a number of Linux-based systems, such as Ubuntu 18.04+, Debian 11+, CentOS 9, RHEL 9, or Fedora 39+.

Linux Remote Desktop to Windows

HelpWire allows you to remotely connect a Linux computer to a Windows or macOS computer. Now, you can easily access important files and troubleshoot issues with HelpWire.

Swift Remote Control and Support

Use uniquely generated links to establish quick connections to client workstations, no need to exchange passwords, tokens or IDs each time.

Control Multiple Workstations

HelpWire enables you to provide smooth remote support to your clients simultaneously on multiple remote workstations, using one link on all computers.

Convenient and Secure File Transfer

Transfer files securely to clients by copying a file you want to send and pasting it into HelpWire’s remote control window.

Multi-Screen Views

View and manage multiple remote computer screens simultaneously with HelpWire.

OS Detection

Automatically detect what operating systems, types, and versions your remote client runs on. This will help you navigate through the compatibility issues.

Unified Client Profile

Organize a remote client’s data like multiple devices and workstations under a single profile. This eliminates confusion and keeps client profiles neatly organized.

Support Chat

Provide proactive assistance, resolve customer queries faster with accuracy, and increase customer satisfaction using HelpWire Chat that enables efficient on-demand remote support on Linux.

Client Management

HelpWire offers a suite of valuable tools, such as detailed client lists, session history, etc. to help you manage client support activities like a pro.

Team Management

Add or remove support team members effortlessly any time to manage your team effectively and adapt to your team’s requirements.

Secure Linux Remote Access

HelpWire protects your business and customer data and IT environment by implementing enterprise-grade security measures and tools. Whether you use macOS, Windows or Linux workstations, your data is in safe hands so you can provide uninterrupted, high-quality customer support and experiences.

Reliable Authentication Solutions

To safeguard login credentials and authorize user access, HelpWire leverages a reputed single sign-on (SSO) solution - Auth0 for your web applications. This protects you from unauthorized access, possible data breaches, and cyberattacks.

End-to-End Data Encryption

HelpWire implements advanced end-to-end TLS/SSL encryptions to protect data and files transferred between your device and the client. It offers robust data privacy and security while avoiding attacks and data compliance issues.

Fortified Data Centers

HelpWire’s cloud infrastructure is built on top of AWS and secured with its robust data security and privacy measures. Global leaders like Microsoft, NASA, Oracle, Netflix, and Disney use the same cloud provider, so you can trust on it.

Firewall-friendly

HelpWire uses standard ports and protocols, allowing you to set up remote connections easily without additional firewall port forwarding or extra configurations, while maintaining optimal network security.

Linux Remote Desktop Software for Any Role, Need, and Industry

System Administrators

HelpWire allows system admins to ensure networks and computers systems are operated seamlessly with security from a remote location.
Learn more

Help & Service Desks

Improve your support service quality and processes using HelpWire’s advanced remote control and support functionalities. It helps you boost customer happiness with prompt issue resolutions.
Learn more

Freelance IT Experts

HelpWire empowers freelance IT experts to serve clients better by delivering remote hand-on support anytime no matter where you or your clients operate from.
Learn more

How to Use HelpWire for Remote Desktop Connection on Linux

1. Log in to an existing account or register as a new user.

Use the “Log in” button in the upper right to enter your HelpWire credentials. You can create a new account using an email address or your Google profile.

2. Download the HelpWire Operator app.

Go the the App Center and download the HelpWire Operator Linux universal installer package.

3. Choose an existing client or create a new one.

Select a previously created client from the Clients list. You can also create a new client using the button on the main toolbar.

4. Share the connection link with the client.

Locate the Client app link in the upper toolbar of the client profile. Share the link with the client using a secure communication method like email or instant message.

Send a connection link to access multiple monitors

5. Acquire access permission from the remote client.

Press the Request Access button after the client installs and launches the HelpWire client app and wait for approval from the client.

6. Use the Linux remote desktop to connect to the remote client.

Establish a connection with the remote client by pressing the Connect button in the selected client profile tab.

How to connect to the remote client with multiple monitors

7. Terminate the remote control session when done.

Use one of these methods to end the session:

Close the HelpWire Operator app on your machine;
Close the HelpWire Client app on the remote client;
Press the red button in the HelpWire Operator toolbar.

HelpWire or Remmina? Comparing Two Leading Remote Desktop Solutions for Linux

On Ubuntu Remmina Remote Desktop Client comes pre installed and it is also an app of choice for many other Linux users. It is a free open-source solution with support for VNC and RDP protocols. So let's compare why would you need to choose HelpWire over another built-in remote desktop client for Linux:

	Feature	HelpWire	Remmina
1	Cross platform support	Native support for Windows, macOS and Linux Operators, with Windows and macOS Clients.	Only Linux Operators supporting Windows clients
2	Price	Free	Free
3	Open-source
3	File transfer	Drag-n-drop or copy paste	Sharing access to a remote folder
3	Shared clipboard
3	Sound sharing	Does not support sound sharing yet	Sound sharing is supported over the RDP protocol

Try HelpWire, free remote desktop client for Linux

Experience all benefits of our free Linux remote desktop solution over standard tools.

Free download

Users Share Their HelpWire Experience

5.0 Based on 49 customers' reviews

Version

2.1, 7 Aug, 2024

Compatibility

macOS, Windows, Linux

Price

Free

Check out what our customers are saying about HelpWire! Here are real reviews from various trusted sources.

Molly

Production worker

Product Hunt Review

My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.

Daniel Domingues

Founder, Lusha

G2 Review

I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.

Rabeea Sarfraz

Associate Software Engineer, Coeus Solutions GmbH

G2 Review

HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.

Kyle Paterson

CEO, Enspire

G2 Review

The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.

Ben T

Admin Assistant

Capterra Review

It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.

Nilay N.

Senior Education Management, Self-employed

Capterra Review

HelpWire software has been an invaluable asset for streamlining our customer support processes.

Samit B.

Senior Communication Executive, Dairy

Capterra Review

The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.

Govind P.

Content Writer, Marketing and Advertising

Capterra Review

I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!

Stefan

AlternativeTo Review

How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.

Richard O.

SoftwareReviews Review

The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.

Adyrosan B.

Business Leader or Manager

SoftwareReviews Review

I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.

Anna K.

Sales Marketing

SoftwareReviews Review

HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.

EJ S.

Business Leader or Manager

SoftwareReviews Review

The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.

Malik S.

Email Review

Big fan of the reconnection functionality and stability I've seen

Chris

Email Review

Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.

Martin Lentz

Email Review

Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.

Ron Larson

Email Review

First time using it. It's a bit confusing to set up. But once you get it it running, it is good.

Beth Comer

Email Review

This program is easy to use for both admins and clients and has excellent customer service.

Luca Albanese

Email Review

Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!

Kevin Patrick

Email Review

Simple app on client end makes helping them later super easy.

Destain Dückert

Email Review

I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.

Wilkin Miguel Julio Mercado

Email Review

It's easy to use and I didn't expect there to be a software as good as this one.

Michael Guggenbichler

Email Review

Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.

Johnathan Lugo

Email Review

I was able to help a client by transferring files from my machine to theirs.