2025
May 28, 2025
“HelpWire focuses on accessibility, security, and affordability — offering browser-based access, strong encryption, audit features, and cross-platform support. Its free core features lower the barrier to entry, making it a practical choice for SMBs.”
April 29, 2025
“When it comes to ease of use, speed of deployment, and value for money, HelpWire stood out as the best overall remote support software, especially for freelancers, small businesses, and casual users who want something that works without a fuss.”
April 28, 2025
“From onboarding new hires remotely to fixing critical bugs without stepping foot in the office, HelpWire gave us full control and confidence in our tech infrastructure. It empowered us to provide real-time, reliable support without needing an IT department — or a software budget.”
April 10, 2025
“With its intuitive interface, powerful functionality, and free availability for both corporate and personal use, HelpWire is emerging as a strong alternative to Microsoft's remote desktop solutions.”
March 06, 2025
“For those who rely on remote access for tech support, work, or personal use, the limitations of TeamViewer have become an increasing challenge. HelpWire provides a simple, stable, and free alternative that eliminates common frustrations and ensures seamless connectivity.”
March 06, 2025
“HelpWire’s unattended remote access delivers easy setup, strong security, and reliable performance, ensuring seamless remote system management.”
2024
November 17, 2024
“While TeamViewer has been an industry standard, its pricing can be a hardship for some. Here is where HelpWire comes into play to unlock all the essential remote access features and then some without breaking the bank.”
March 26, 2024
“Overall, though, I think this is an excellent choice for anyone who needs to service a computer on the fly. It has the basics, it's remarkably easy to use on both sides of the session, and performance was on par with the competition.”
January 22, 2024
“HelpWire's built-in chat feature significantly enhances the effectiveness of remote support sessions, leading to quicker resolution times.”
2023
December 20, 2023
“By integrating tools like HelpWire . . . organizations can offer effective support to their remote workforce, ensuring the swift resolution of both Mac and PC issues.”
December 2, 2023
“HelpWire, a free remote desktop application, is ideal for small-to-medium businesses, help desk teams, managed service providers, IT consultants, and individual users.”
November 29, 2023
“HelpWire is designed with security and simplicity in mind, offering a streamlined remote support tool that enhances team productivity.”
November 23, 2023
“HelpWire provides users with an extensive feature set specifically designed for small businesses, ensuring all the tools for effective remote IT support are readily accessible.”
November 6, 2023
“HelpWire . . . offers an essential set of features, enabling a technical support team to effectively address customer issues.”
January 3, 2023
“As opposed to other on-demand remote support software, users get full access to all features without additional costs.’
Media Assets
For media inquiries, please contact Bohdan Mantula at bohdan.mantula@electronic.us