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Free Remote Administration Software for Windows, Mac & Linux

HelpWire is free remote administration software that enables users to access and manage Windows, macOS, and Linux devices securely from any location. You can easily transfer files, troubleshoot issues, update software, and configure systems from an intuitive user interface.
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G2
5.0
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Capterra
5.0
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SourceForge
5.0
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TrustRadius
5.0

HelpWire’s Remote Administration Features

Cross Platform Support

Cross Platform Support

HelpWire supports remote administration in mixed environments spanning Windows, Linux, and macOS. A single, user-friendly interface lets you manage devices across multiple platforms.
Unattended Access

Unattended Access

HelpWire provides unattended access, enabling teams to deliver secure remote device administration without requiring users to be present.
File Transfer

File Transfer

The HelpWire session window allows you to transfer files quickly and securely. Users can easily upload, download, and share files among connected systems with a few clicks.
Built-in Chat

Built-in Chat

HelpWire Chat lets users communicate during remote administration sessions, streamlining support and minimizing problem resolution time.
Event Timeline

Event Timeline

The software provides an activity timeline so users can monitor steps and actions taken during remote desktop administration.
Manage Multiple Workstations

Manage Multiple Workstations

A single user can manage multiple remote devices or computers from the same interface.
Centralized Device Management

Centralized Device Management

HelpWire organizes connected devices into profiles so teams can easily monitor and quickly access endpoints.
Workstation Details

Workstation Details

HelpWire automatically provides you with essential device data, such as the machine’s name and operating system. This information supports efficient management of remote systems.
User Switching

User Switching

Administrators can switch between user accounts on remote devices without disconnecting and reconnecting, improving efficiency when performing tasks that affect multiple users.
Multi-Screen View

Multi-Screen View

Users can monitor and control multiple remote displays simultaneously through a unified interface, minimizing screen switching and streamlining system administration.
Team Collaboration

Team Collaboration

Teams can connect to a remote workstation simultaneously to coordinate troubleshooting and increase remote administration efficiency.

HelpWire vs AnyDesk vs TeamViewer for Remote Administration

HelpWire provides essential remote administration features to teams without the cost of commercial remote desktop administration tools.
HelpWire AnyDesk TeamViewer
Supported operating systems Windows, macOS,
Linux
Windows, Android, Mac, ChromeOS, Linux, iOS Windows, macOS, Linux, iOS, Android
Strong Security YesStrong Security Yes Yes
Unattended access YesUnattended access Yes Yes
File transfer YesFile transfer Yes Yes
Client management YesClient management Yes Yes
Multi-monitor administration YesMulti-monitor
administration
Yes Yes
Team management YesTeam management Yes Yes
Cost Free Commercial licenses Commercial licenses

Secure Remote Administration

HelpWire provides strong security by default, safeguarding your data with encryption, authentication, and direct connections. Learn more about HelpWire’s Security 
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End-to-End Encryption

HelpWire uses SSL/TLS encryption to ensure secure, private communication and data transfers during remote sessions.
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Multi-factor authentication (MFA/2FA)

Teams can provide enhanced account protection with one-time passwords (OTP), which can be used as a second sign-in factor for the Web Portal.
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Firewall-Friendly

Secure remote connections can be established without reconfiguring firewall settings for easier and faster setup.
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AWS Hosted

Trusted AWS infrastructure, encryption, and anonymization are used to keep session traffic private and secure.

The Best Remote Administration Tool for Any Role or Industry

System Administrators

System Administrators

HelpWire gives systems administrators an effective, efficient solution for remote administration, enabling them to perform tasks such as software installation, application updates, and problem resolution from any location.
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Helpdesks and Technical Support Teams

Helpdesks and Technical Support Teams

HelpWire’s remote support and management capabilities provide teams with a powerful tool to streamline workflows and improve service quality.

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Freelance IT Experts

Freelance IT Experts

HelpWire enables independent IT professionals to remotely access client devices and support customers across multiple locations via a centralized platform.

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