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Demystifying TeamViewer Free: What Are the Limitations?

Author: Robert Agar
Robert Agar Article author
Demystifying TeamViewer Free: What Are the Limitations?

TeamViewer is a popular software choice for collaboration, conducting online meetings, and remotely accessing computing resources. The software is available as a paid solution or a free version suitable for non-commercial or personal use. We are going to look at the limitations of TeamViewer’s free version.

TeamViewer Free vs Paid Versions

The paid version of TeamViewer is designed for commercial users and supports multiple advanced features that make the software an appropriate solution for businesses. Paid users enjoy priority technical support and the ability to engage in extended sessions that are not available with TeamViewer’s free limitations. 

Business users must use the paid version according to TeamViewer’s licensing requirements. The free version of TeamViewer has limitations that reduce its functionality and make it unsuitable for use in a business setting.

TeamViewer Free Limitations

So, what are the limitations of free TeamViewer software? Let’s discover how long you can use TeamViewer for free and in what circumstances.

Limited Features: The free version lacks the advanced features that make a paid TeamViewer license a good option for businesses. Functions such as blocking remote input, wake-on-LAN, advanced deployment, and integration with other software solutions are not available with a free TeamViewer license.

The free version of TeamViewer lacks the advanced features

Session Time Limit:  A TeamViewer free license time limit is enforced and the length of sessions can be cut short if commercial use is suspected. You may need to wait before being allowed to reconnect to your session.

Session time limit while using TeamViewer

Personal Usage Patterns: The free version is restricted to personal use. The software can detect patterns such as extensive sessions that may indicate business usage and can block or restrict access until the proper type of license is obtained.

TeamViewer limits for personal usage

No Service Level Agreements: Another of the TeamViewer free version limitations is the absence of SLAs to ensure prompt technical support and uptime for sessions. No SLAs are available to users of the free version.

Limited Customization: Customization such as the ability to add logos or custom branding to the user interface is not available due to the limitations of TeamViewer’s free version.

Limited Concurrent Sessions: TeamViewer’s free limits restrict the number of concurrent sessions that can be established from a specific device.

TeamViewer Limited Concurrent Sessions

Updates: TeamViewer’s free version has limitations that affect access to software updates. The free version does receive important updates but paid users get preferential treatment including access to enterprise features.

TeamViewer free version issues

Support: Professional technical support is available to paid users. TeamViewer’s free version limitations restrict support to forums and knowledge bases.

HelpWire - A Free Alternative to TeamViewer

Free and simple remote support software

HelpWire offers an alternative remote access solution that eliminates many of TeamViewer’s free limits. HelpWire provides a basic set of features for both business and personal users. The software supports remote access to Windows and macOS machines without limitations. HelpWire is a user-friendly tool that makes it easy to establish remote sessions without extensive configuration or a complicated setup procedure.

In addition to eliminating TeamViewer free limitations, HelpWire provides the following features that make it a superior choice in remote access software.

  • Multi-Platform Support

    HelpWire provides multi-platform support for Microsoft Windows and Mac computers for enhanced productivity.

  • Simple File Transfer

    Files can easily be copied and pasted from an operator’s machine to a remote session.

  • Real-Time Chat

    HelpWire’s real-time chat capabilities enable support teams to communicate directly with clients to identify issues and increase their efficiency in resolving problems.

  • Control Multiple Workstations

    Control multiple desktops from a specific client at the same time for more effective client support.

  • Easily Establish Remote Sessions

    Unique client apps are dynamically generated to securely establish remote sessions without involving passwords or user IDs.

HelpWire vs. TeamViewer: Comparison of Free and Paid Versions

Here, you’ll find a side-by-side comparison chart outlining the features, functionalities, and pricing models of HelpWire and TeamViewer.

FeaturesHelpwireTeamViewer Remote AccessTeamViewer BusinessTeamViewer PremiumTeamViewer Corporate
1Price per monthFree for personal and corporate useFree for non-commercial use$50.90$102.90$206.90
2User limitsNo limits1 Licensed user1 Licensed user15 Licensed users30 Licensed users
3Supported systemsWindows, MacWindows, macOS, LinuxWindows, macOS, Linux, Android, iOS, ChromeOSWindows, macOS, Linux, Android, iOS, ChromeOSWindows, macOS, Linux, Android, iOS, ChromeOS
4Multi-monitor display
5Multiple workstations control per userUnlimited3No limitsNo limitsNo limits
6Chat and VideoChatVoIP, Video, ChatVoIP, Video, ChatVoIP, Video, Chat
7File transfer
8Remote desktop sessions at a time11113
9Session recording
11Mobile supportExtra costExtra costExtra cost
12Screen sharingAddonAddonAddon