Free Alternative to Jump Desktop
Switch to HelpWire, an advanced alternative to Jump Desktop for quick remote desktop access on PCs, Macs, and Linux, all while cutting your expenses right away.
- User-friendly interface
- Free-to-use
- Great for businesses of any scale
HelpWire vs. Jump Desktop: Quick Comparison
Brief overview of the features and pricing models available with both Jump Desktop and HelpWire.
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HelpWire
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Jump Desktop
For Individuals
Teams Pro
Teams Enterprise
| |||
|---|---|---|---|---|
| Price per Month | ||||
| Price per Month | Free for personal and business use |
Windows - Free Mac, iOS - $34.99 (one-time) |
$7.99 per month | $15.99 per month |
| User restrictions | ||||
| User restrictions | No limits | No limits | No limits | No limits |
| Supported platforms | ||||
| Supported platforms | Windows, Mac, Linux | Windows, Mac, iOS | Windows, Mac, iOS | Windows, Mac, iOS |
| Multi-monitor view | ||||
| Multi-monitor view | ||||
| Multiple workstations control per user | ||||
| Multiple workstations control per user | Unlimited | Unlimited | Unlimited | Unlimited |
| Team Management | ||||
| Team Management | ||||
| Client Management | ||||
| Client Management | ||||
| Chat and collaboration | ||||
| Chat and collaboration | Chat | |||
| File transfer | ||||
| File transfer | ||||
| Unattended access | ||||
| Unattended access | ||||
| Collaborative access | ||||
| Collaborative access | ||||
| Session recording | ||||
| Session recording | ||||
| Customization | ||||
| Customization | ||||
| Mobile support | ||||
| Mobile support | iOS | iOS | iOS | |
| Screen sharing | ||||
| Screen sharing |
HelpWire Features
HelpWire offers essential features that make it a reliable alternative to Jump Desktop, ensuring smooth and efficient remote desktop management.
Key features
Key features
Quick Session Initiation
Initiate remote sessions easily by sharing the unique connection link with your clients - no need for complicated IDs or passwords.
Client Management
Improve your remote client management by creating client profiles, viewing device information, and adding notes to support sessions, all through the web account.
Team Management
Easily create, manage, and dissolve support teams, collaborate on a shared client base, and utilize built-in team management tools to deliver exceptional remote support.
Integrated Chat
Enhance remote problem-solving efficiency with HelpWire's integrated chat, allowing direct interactions between operators and clients.
File Exchange
Effortlessly transfer files from the operator's computer to the remote desktop using the simple copy-and-paste function.
Remote Support for Various Situations
IT Support
Being a free remote support solution for freelancers, HelpWire is designed to efficiently handle system setups, software installations, and a variety of technical tasks.
Remote Work
HelpWire provides quick and secure remote access to company workstations, enabling employees to work remotely from any location.
Small and Medium-Sized Businesses
A powerful yet easy-to-use remote desktop tool designed for SMBs to cut costs, reduce downtime, and streamline IT operations.
Users Talk about HelpWire Experience
5.0
Based on 49 customers' reviews
Version
2.2, 4 Jul, 2025
Compatibility
macOS, Windows, Linux
Price
Free
Here are some of the public HelpWire reviews by our customers, from different sources:
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
Malik S.
Email Review
Big fan of the reconnection functionality and stability I've seen
Chris
Email Review
Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Ron Larson
Email Review
First time using it. It's a bit confusing to set up. But once you get it it running, it is good.
Beth Comer
Email Review
This program is easy to use for both admins and clients and has excellent customer service.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Kevin Patrick
Email Review
Simple app on client end makes helping them later super easy.
Destain Dückert
Email Review
I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
Johnathan Lugo
Email Review
I was able to help a client by transferring files from my machine to theirs.
FAQ
Jump Desktop offers a range of paid plans, each with different features. Only the Windows version for personal use is completely free.
Yes, Jump Desktop is generally considered a secure remote desktop solution. It uses strong encryption protocols like DTLS and TLS to protect connections between devices. The app also supports end-to-end encryption and offers two-factor authentication (2FA) to further enhance security.
Jump Desktop does not offer native Linux support. However, you can still use it to connect to Linux machines through VNC or RDP, with some manual setup.