HelpWire for iOS: Mobile Support Coming Soon

We've been listening! HelpWire, the trusted and free remote desktop software, is coming soon to iOS. Get ready to offer seamless, top-quality remote desktop support right from your iPhone or iPad. Be the first to know.

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Capterra

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TrustRadius

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Remote Desktop for iOS — Simplified by HelpWire

HelpWire is a free remote desktop tool for easy on-demand and unattended access across Windows, macOS, and Linux. Ideal for IT professionals, freelancers, and businesses, it provides fast, hassle-free support that saves time, reduces costs, and minimizes on-site visits. With the upcoming iOS version, you'll be able to access and support clients or your own devices from anywhere, offering flexible, mobile remote support with HelpWire for iOS.

What to Expect?

Easy Setup – Connect securely with just a simple link.
Intuitive Design – Simple for beginners, yet powerful for professionals.
Totally Free – All features are included at no extra cost.
Anytime, Anywhere Access – Stay connected with fast, stable remote access on your iPhone or iPad.

Upcoming HelpWire Features for iOS Remote Desktop

Simple and Fast Remote Control

Via your iPhone’s remote desktop application, you can now connect to a client’s workstation using a unique link. No complex configuration required.

Multi-Platform Remote Control

Use your iPhone or iPad to remotely access Windows, macOS, or Linux systems quickly and easily.

Intuitive File Sharing

Move files between your iOS device and remote computers while sessions are ongoing with HelpWire’s easy-to-use “copy-paste” file transfer system.

Multi-Screen View

See and manage multiple remote monitors at once from HelpWire’s iOS remote desktop for iPad and iPhone interface.

Centralized Workstation Grouping

Organize all of your clients’ workstations under a single profile for streamlined iPhone remote access.

Client Directory

Browse and manage client information using a clean and searchable list made for remote desktop iPhone users.

Client Info

View and access client profiles, session notes, and system data on your iOS device for faster and enhanced remote IT support.

Centralized Contacts

If your primary operator is unavailable, other team members can access, share, and manage client contacts to maintain consistent remote IT support.

Role Hierarchy

Managers and IT professionals gain full control over the creation, management, and deletion of client information and details. Meanwhile, support operators can focus on remote assistance.

iOS Remote Desktop Control App for Every Industry, Role, and Need

Remote Tech Support Teams

IT support teams can rely on HelpWire to deliver fast and reliable remote support for customers dealing with software and system configuration issues.

Learn more

Freelance IT Experts

Work with and support your clients remotely whenever and wherever you are as a freelancer.

Learn more

Personal Use

HelpWire streamlines iOS remote desktop access for simple, secure, and entirely free personal use, helping family members, friends, and colleagues experiencing technical difficulties.
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Subscribe to Updates

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Users Talk about HelpWire Experience

5.0 Based on 49 customers' reviews

Version

2.2, 4 Jul, 2025

Compatibility

macOS, Windows, Linux

Price

Free

Here are some of the public HelpWire reviews by our customers, from different sources:

Molly

Production worker

Product Hunt Review

My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.

Daniel Domingues

Founder, Lusha

G2 Review

I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.

Rabeea Sarfraz

Associate Software Engineer, Coeus Solutions GmbH

G2 Review

HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.

Kyle Paterson

CEO, Enspire

G2 Review

The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.

Ben T

Admin Assistant

Capterra Review

It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.

Nilay N.

Senior Education Management, Self-employed

Capterra Review

HelpWire software has been an invaluable asset for streamlining our customer support processes.

Samit B.

Senior Communication Executive, Dairy

Capterra Review

The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.

Govind P.

Content Writer, Marketing and Advertising

Capterra Review

I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!

Stefan

AlternativeTo Review

How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.

Richard O.

SoftwareReviews Review

The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.

Adyrosan B.

Business Leader or Manager

SoftwareReviews Review

I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.

Anna K.

Sales Marketing

SoftwareReviews Review

HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.

EJ S.

Business Leader or Manager

SoftwareReviews Review

The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.

Malik S.

Email Review

Big fan of the reconnection functionality and stability I've seen

Chris

Email Review

Remote connectivity interface is easy to use. Switching between native and remote screen is trouble free.

Martin Lentz

Email Review

Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.

Ron Larson

Email Review

First time using it. It's a bit confusing to set up. But once you get it it running, it is good.

Beth Comer

Email Review

This program is easy to use for both admins and clients and has excellent customer service.

Luca Albanese

Email Review

Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!

Kevin Patrick

Email Review

Simple app on client end makes helping them later super easy.

Destain Dückert

Email Review

I love that it's free, easy to use and works super. I have an elderly blind man that I help and can't wait for the unattended access feature.

Wilkin Miguel Julio Mercado

Email Review

It's easy to use and I didn't expect there to be a software as good as this one.

Michael Guggenbichler

Email Review

Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.

Johnathan Lugo

Email Review

I was able to help a client by transferring files from my machine to theirs.

Frequently Asked Questions

When will we see mobile support?

HelpWire’s mobile support is coming soon. While it's not available yet, it’s a top priority for our team, and we're dedicated to delivering it as quickly as possible.

What features are currently in development?

You can view our planned features and updates on the HelpWire roadmap. If you have any suggestions or specific priorities, don’t hesitate to contact us here.