Secure Remote Desktop Right Out of the Box
Encryption, authentication, and direct point-to-point connections are built in, so your data stays protected with zero extra setup.
Built for Security & Reliability
An adaptive infrastructure built for direct connections, with secure fallback when needed.
Direct Connections
By default, HelpWire connects operators and clients directly, with no relay servers in between. That means faster sessions, less exposure, and stronger end-to-end security.
Secure Data Centers
If a direct connection isn’t possible, HelpWire routes traffic through trusted AWS infrastructure, used by NASA, Netflix, and BMW. All data stays encrypted and fully anonymized.
Protected Data Flow
All remote session data is encrypted in transit using WSS and HTTPS protocols, shielding every interaction from interception or tampering.
TLS/SSL and AES Encryption
HelpWire uses TLS/SSL protocols and AES-256 encryption to ensure strong, reliable protection for every remote session.
No Fuss with Firewalls
Because HelpWire uses standard data transfer protocols, there’s no need to configure firewalls or port forwarding. Сonnections just work.
Security Details That Matter
User-Controlled Access
Clients grant access on their terms and can revoke it at any time, using a shortcut or the in-app button.
Trustworthy Authentication
HelpWire uses Auth0 for secure, standards-based login, trusted by Microsoft, AWS, and Siemens.
Signed Applications
All HelpWire apps are DigiCert-signed to prevent tampering, just like IBM and Cloudflare rely on.
Trusted by Industry Leaders
Recognized for reliability, performance, and user satisfaction by top software directories.
Remote Desktop You Can Trust