Reliable Free NoMachine Alternative for Remote Desktop Control
HelpWire – a free alternative to NoMachine remote desktop, offers robust functionality with an intuitive interface, ensuring secure connections and straightforward setup for all users.
- User-friendly interface
- Cost-efficient remote assistance
- Seamless remote desktop experience
HelpWire vs. NoMachine: Quick Comparison
Below is a comparative chart of the most notable features, functions, and pricing structures of both HelpWire and NoMachine.
| Feature |
HelpWire
|
NoMachine
Free
Enterprise
| |
|---|---|---|---|
| Price | |||
| Price | Free for personal and business use | Free for personal use | Enterprise license starting from $44.50 per computer per year |
| Supported Platforms | |||
| Supported Platforms | Windows, macOS, Linux for both Operator and Client |
Windows, macOS, Linux, Raspberry Pi, ARM for both Operator and Client. iOS and Android for Operator only. |
Windows, macOS, Linux, Raspberry Pi, ARM for both Operator and Client. iOS and Android for Operator only. |
| Customer Support and Technical Assistance | |||
| Customer Support and Technical Assistance | Technical support with up to 3 business day response time | 5 business day normal response time for licensed users | |
| Number of Client Workstations | |||
| Number of Client Workstations | Unlimited | 1 | 1 per license |
| Concurrent Connections | |||
| Concurrent Connections | Unlimited | 1 | Unlimited |
| File Transfer | |||
| File Transfer | |||
| Audio Support | |||
| Audio Support | |||
| USB Device Forwarding | |||
| USB Device Forwarding |
Key HelpWire Features
Let’s look at some of the important features of HelpWire, which will help you better understand how it compares to NoMachine.
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File Transfer
Smoothly move files from your local system to a remote desktop session with a straightforward copy-and-paste approach.
Built-in Chat
Connect with clients on the fly and work hand-in-hand with fellow technicians in real time to diagnose and solve problems efficiently.
Client Management
Enhance your remote service by creating comprehensive client profiles, viewing key device details, and recording notes during support sessions – all accessible right from your Web Portal.
Team Management
Assemble, manage, and disband support teams with ease, maintain a unified client database, and streamline teamwork through integrated management tools for faster resolutions and remarkable support.
Security
Rely on HelpWire’s layered protections – Auth0 authentication, AES-256 encryption, AWS data centers, and permission-based access – to confidently host secure remote desktop sessions.
Remote Support for All Professions, Roles, and Industries
System Administrators
Leverage HelpWire as a secure remote access administrator to keep networks and computer systems running smoothly while maintaining top security from any location.
Help & Service Desks
Take advantage of HelpWire’s powerful remote control and helpdesk support functions to simplify operations, resolve issues faster, and boost customer satisfaction.
Freelance IT Experts
Elevate your business by offering hands-on remote support anytime, anywhere with remote desktop for freelancers, ensuring you can meet client needs no matter where you or they are.
Users Talk about HelpWire Experience
5.0
Based on 209 customers' reviews
Version
2.2, 4 Feb, 2026
Compatibility
macOS, Windows, Linux
Price
Free
Here are some of the public HelpWire reviews by our customers, from different sources:
I got a gatvol of teamviewer and its issues and moved over to HelpWire and I'm blown away.
Fast, effective and doesn't drain my computer's resources.
It works really well props to the devs.
My experience with HelpWire has been fantastic! The remote control process is incredibly smooth.
I appreciate HelpWire for its ease of use and comprehensive remote support tools all in one place.
HelpWire streamlines the remote support, allowing me to manage multiple clients efficiently, which improved overall service quality and client satisfaction.
The fact that I can easily segregate my clients and have a full history of my connection to them is amazing. I like the fact that I can send a link to them and then talk them through what to do when they receive it (many are elderly and techo-illiterate). The emails and link are professional and give them reassurance. I like unattended access for those clients that need that extra layer of help. Love this app.
The swift setup process and zero- configuration requirement for starting remote support sessions are what I appreciate most about HelpWire. It's remarkable how quickly I can connect with clients and start troubleshooting without any hassle.
Very good and free alternative to TV. Easy to use and nice concept. No annoying disconnections and forcing to buy premiumbussiness subscription or smth like that.
As a long-time TeamViewer user for personal projects and helping family, I grew increasingly frustrated with its frequent disconnections and persistent "commercial use" warnings. I decided to search for an alternative and found Helpwire. I am incredibly impressed. Helpwire provides a stable, reliable connection without any of the interruptions I faced before. The setup is simple, and it just works.
Its a great tool for remote support. It doesn't have the bells and whistles of its commercial rivals, but ask yourself how often do you need that stuff ? If you want to help someone out on a PC issue, or connect to a server for some admin this is perfect.
HelpWire software has been an invaluable asset for streamlining our customer support processes.
Probably the best free remote access app. I like seamless remote desktop experience and copy/paste functionality, reliability, and the fact it is free to use.
The experience is fantastic with a very smooth remote session experience. The optimised performance and smart connectivity feature ensures a seamless remote session with zero-lag.
It was handy for the odd occasion that someone needs a hand with their computer while I am not nearby. It was very reliable and able to see the other's screen to provide directions.
Absolutely Brilliant. Having worked on a whole bunch of other remote support software, from solarwinds dameware to anydesk and teamviewer, vnc viewer and the like, I have never had the joy I am having with Helpwire.
I've never been more satisfied with the service quality of a remote desktop application in my entire freelancing career. Considering the fact that it's a free remote desktop support solution, HelpWire is really worth a shot!
The interface is straightforward, so I can quickly connect to clients' devices and start troubleshooting without jumping through hoops. Plus, the performance is rock solid-no lag or sudden disconnections, which is crucial when I'm in the middle of solving a client's issue.
I appreciate Helpwire for its user-friendly interface and efficient problem-solving capabilities. It's designed to streamline the troubleshooting process, making it easier for people to find solutions to their technical issues quickly.
HelpWire really stands out for me because it's free and works seamlessly on both Mac and PC. I love how easy it is to get started. Basically, I can send a dedicated link to my colleague or client to initiate a remote session right away. The software is super fast and easy to use.
The Operator Dashboard is easy to use and you can start up a support session in seconds. The fact that it keeps the chat with the customer as well as logs of connections is a nice touch.
For nearly ten years I relied on another tool that recently became unusable, and HelpWire has stepped in as the perfect replacement.
How could I not like HelpWire! It ticks all the boxes for a great remote desktop/support service, and best of all, it's free. Real good, and worth more than a try.
Martin Lentz
Email Review
Your software worked just as well as Teamviewer. One thing works better and that is on the client side where they simply just have to grant me access. They don't have to provide me a one use password in order for me to connect.
Luca Albanese
Email Review
Simplicity of use, in particular on the client side that simply require to click on a link and give the required permissions. But the best feature, IMHO, is the ability to share the clients with other team members... and all of this for free! THANK YOU for this amazing app!!
Wilkin Miguel Julio Mercado
Email Review
It's easy to use and I didn't expect there to be a software as good as this one.
Michael Guggenbichler
Email Review
Absolutely Amazing Product for attended Access for individual operators or small teams! And you do not even have to pay!! There are so much remote access solutions, you have to pay tons of money and don't even provide the bare minimum. HelpWire Team, you're doing great! Looking forward to what you will bring in the future.
FAQ
Overall NoMachine provides a robust set of security features and algorithms to ensure safe usage.
Yes, NoMachine is free for personal use and allows you to connect to one host computer with limited functionality.
NoMachine is developed and owned by the Luxembourg-based company NoMachine S.à r.l.
HelpWire is the best free alternative to NoMachine, mirroring its core functionality for remote control, available for both business and personal applications without any charges.