Uninstall GoToMyPC with All Components
Did the GoToMyPC uninstaller fail to fully remove the app from your system? The uninstallation can be handled manually – and we can teach you how. Some of the components are hidden, but are readily accessible, as long as you have administrator rights on your system. We can recommend a free, portable remote access app as well – HelpWire Quick Connect – that doesn’t require installation, and can be removed by simply deleting the file.
How to Uninstall GoToMyPC Fully
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Use the official uninstaller first. Search for “Installed apps” and open the app menu.
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You will see the GoToMyPC “Uninstall” greyed out, but “Modify” actually opens the uninstaller, so click that.
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Wait for the deletion process to finish.
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Before going any further, we suggest stopping all related tasks and services. Start by clicking Win+X and choosing “Task Manager”:
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Go to the Details tab.
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Search for “g2” and end all processes with this name. This way, they can not stop you from removing the app’s files.
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Search for and open Services.
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Find and stop the GoToMyPC service.
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Open the Registry Editor by searching for “regedit”.
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Delete the GoToMyPC key under “HKEY_LOCAL_MACHINE\SOFTWARE\Citrix”.
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Finally, you can delete all the files. Open Explorer, click the ellipsis and select “Options”.
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In the Folder Options dialogue, select the View tab and enable “Show hidden files, folders and drives”.
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Navigate to your main drive. You can now see the hidden ProgramData folder.
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GoToMyPC can have folders in Program Files, Program Files (x86) and the aforementioned ProgramData folder. Delete them.
How to Get Started with HelpWire
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Download HelpWire on the guest machine.
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Start the app, let it through the Windows firewall.
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Copy the provided link and send it to the session host – the computer that will be remotely accessed.
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Open the link on the host computer to download a one-time HelpWire app just for that session.
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Launch the app and allow the guest to connect.
