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Why Is Your Chrome Remote Desktop so Slow? How to Fix It?

Author: Durga Prasad
Durga Prasad Article author

Sometimes Chrome Remote Desktop isn’t working as expected. For instance, even though you don’t face trouble connecting it, it may stutter and lag at any time. It may also freeze for a while. This is frustrating, especially when you are working on something serious.

If you are wondering why is Chrome Remote Desktop so slow, there are several solutions for you to find the reason for ​​ Chrome Remote Desktop lags and ways on how to fix these problems.

Prioritize Remote Desktop Executables

It’s possible that your CPU could be the reason for making your Chrome Remote Desktop laggy and slow. It might be affecting the connection and causing the CRD to malfunction.

In general, some computing is needed to compress a video file and then send it across the network. But, if your CPU is already occupied with other tasks, like running some kind of simulation, it’s likely to postpone the computing process for a while.

This may lead to a Chrome Remote Desktop lag, disturbing your workflow and annoying you.

So, in order to speed up your CRD connection, it’s recommended to set the remote desktop executables way higher on the priority list. This is how you can do this:

  •  Press Ctrl + Shift + Esc for opening the Task Manager
  •  Locate the tab – “Details” and set the remoting_host.exe priorities to High.
Set Higher priority
  •  Restart your Chrome Remote Desktop and check whether the problem is solved or still persisting.
Note:  If you can’t locate these process in the Task Manager, they might have the following names in the tab – Processes:
  •  Host Process (32 bits)
  •  Desktop Integration Process (32 bits)

Now, if the problem is still not solved, there might be another reason for the Chrome Remote Desktop slow. We will cover more reasons in the subsequent sections.

Select a Flawless Alternative to CRD

Switch to HelpWire, a free alternative to Chrome Remote Desktop, which is an optimal choice for those seeking an enhanced yet affordable option for remote assistance.

With HelpWire, you can give fast remote assistance to your customers since you won’t encounter a time-consuming setup process or setting configuration.

The most important thing is, with HelpWire, you don’t have to worry about any connection lags; smooth and high-speed connections to remote devices are guaranteed.

Primary features:

Remove and Reinstall CRD

Sometimes the file you are using for Chrome Remote Desktop might contain bugs or other problems. And the problem could be a Chrome Remote Desktop lag. Therefore, it’s recommended to remove the Chrome Remote Desktop and then reinstall it. This might solve the issue.

Following are the steps to do this:

  1. Step 1: In your Chrome browser’s upper right corner, you can see an icon for Extensions. Expand it. You will also see the last option – “Manage Extensions”. Click on it.

    Manage Chrome Extensions
  2. Step 2: Locate Chrome Remote Desktop from the main Extensions interface and click on “Remove”.
    remove Chrome Remote Desktop from browser
  3. Step 3: Confirm CRD removal by clicking on Remove in the pop-up window.

  4. Step 4: Open the download page of the Chrome Remote Desktop. Get the Chrome Remote Desktop again by clicking on “Add to Chrome”.

  5. Step 5: Go to the website and click the blue circle button to start the download.

  6. Step 6: Type the name of your computer and your preferred PIN code and click on “Start”. This will finish the CRD re-installation.

Inspect Your Internet Connection

Another way to solve your Chrome Desktop from lagging is to ensure your internet connectivity is in optimal condition. If you use a Wi-Fi network on your device, it may get slower. In this case, you may try opening other programs and check the reaction speed. This will make it clear that something is wrong with the connectivity.

If you still face a slower Chrome Remote Desktop connection and some tasks are running and consuming more bandwidth, the internet speed could be the problem here. Internet Service Providers (ISPs), in general, market their services based on download speed and pricing. They don’t mention their upload speed since it’s less important. If that’s not good, they lower their pricing.

However, if you want to establish a remote desktop connection despite that, it can be a limitation. So, when you are getting started, it’s also recommended to ensure you have the same download and upload speeds and are not significantly lower.

Replace the Connection Cable

Your Chrome Remote Desktop could be lagging or getting slower due to the cable you are using for connection. Many users face slow connection speeds and lag in unplugging the HDMI video cable from the computer.

And once they have connected their video cable to their GPU port, the issue is resolved. Everything gets better. This might be due to a bug between Google and Windows.

Ensure Font Clarity in Chrome

To prevent the Chrome Remote Desktop from lagging and slowdowns, you may need to fix the font rendering while using an RDP.

The reason is the fonts in the Google Chrome browser may look grainy when you access it using Windows and RDP. It can happen even after the fonts look fine in other applications.

Hence, to ensure the fonts look clear and nice, below are some steps.

  1. Disabling Accelerated 2D canvas: Enter the below command in the address bar of your Chrome browser:
    chrome://flags/#disable-accelerated-2d-canvas

    Next, disable the option “Accelerated 2D canvas” and restart Chrome. It will also clarify the texts.

    Fix font rendering in Chrome
  2. Enabling Pixel Canvas Recording: Enter the below command in the Chrome address bar to enable pixel canvas recording:
    chrome://flags/#enable-pixel-canvas-recording

    Now, restart Chrome. This will help make the fonts clear.

    Enabling Pixel Canvas Recording
  3. Font Smoothing: To ensure fonts are smooth in the RDP file, close your Chrome browser and log out from the RDP session. Now, you must edit the RDP file using notepad and add this code:
    allow font smoothing : i : 1
    Try logging in again and opening Chrome. The texts must be clear now.

Lower the Computer Resolution

If you are figuring out how to speed up chrome remote desktop, lowering the computer resolution can help. It must be lowered on both devices in order to achieve a speedier internet connection. Doing this will consume fewer data and result in a faster Chrome Remote Desktop connection.

FAQ

To ensure your Chrome Remote Desktop performs optimally, you will need to check what the problem is and resolve it accordingly. Here are some suggestions to improve the performance:

  •  Put the executables of the remote desktop higher on the priority list
  •  Uninstall and install CRD
  •  Fix internet connectivity issues
  •  Connect the video cable to a GPU port
  •  Fix font rendering while using RDP
  •  Lower the computer resolution

If you want to improve the Chrome Remote Desktop’s quality, ensure you keep its performance and speed optimized. If you face any issue, try figuring out the issue and resolve it as soon as you can. Lastly, keep updating your software so that you get to use the latest version, which is free from security loopholes and other bugs.

If you are looking for the Chrome Remote Desktop alternative, you may try one of the many options available in the market. Some of the best ones are HelpWire, TeamViewer, RemotePC, AnyDesk, Zoho Assist, GoToResolve, Splashtop SOS, and more.