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Updated on Published on September 3, 2021 in Reviews

LogMeIn vs SplashTop

Author: Oliver Rieder
Oliver Rieder Article author

LogMeIn Pro bundles multi-monitor support, remote printing, session recording, and 1TB of storage into one license per computer, though it has no free tier and documented price increases at renewal. Splashtop splits its line into Remote Access, for your own devices, and SOS, for client support, with file transfer on every tier but chat, multi-monitor, and recording held back until Pro tier, and its Remote Access plans billed annually upfront with no monthly option.

Between LogMeIn’s missing free tier and Splashtop’s annual lock-in, neither leaves much room to start small. HelpWire offers a free alternative to both LogMeIn Pro and Splashtop, covering Windows, macOS, and Linux, with no personal/commercial-use split and no forced session time limits during active work.

Why HelpWire Fits This Comparison:

  • • Client Management. A client directory with per-client profiles, notes, groups, and session history. LogMeIn Pro focuses on managing your own assigned computers rather than client relationships, and Splashtop’s Remote Access line is built the same way — client-facing organization lives in its separate SOS product instead.
  • • Link-Based Session Start. Send a client a connection link instead of requiring them to already be set up as a registered device on your account. LogMeIn Pro needs the target computer pre-licensed to your account first, and Splashtop requires the Streamer already installed and tied to a paid team account before a session can start.
  • • Attended and Unattended Access. Support both one-time sessions and follow-up access to previously granted devices from the same interface, with no separate product line to buy into. LogMeIn Pro and Splashtop both support unattended access too, but each ties it to committing to a specific paid tier upfront.
  • • Cross-Platform Support. Windows, macOS, and Linux support from a single application, with Wayland support on modern distributions like Ubuntu 22.04+ and Fedora (login-screen access isn’t available on Wayland sessions due to OS-level security restrictions). LogMeIn Pro doesn’t support Linux at all, and Splashtop’s Linux Streamer requires an X11/Xorg session.
Note:  For this comparison, a technical specialist tested LogMeIn Pro and Splashtop in a small hybrid-work setup with Windows laptops and macOS devices used by office and remote employees. Connections were checked over office broadband, home Wi-Fi, and a VPN-restricted network.

LogMeIn Pro was tested for unattended access to assigned work computers, file transfer, multi-monitor viewing, remote printing, Wake-on-LAN, and restart recovery. Splashtop was tested through Remote Access for access to a user’s own work computer and Remote Support, SOS, for attended client support with a session code.

Software tested: LogMeIn Pro, Splashtop Business app, Streamer, and SOS app for Windows and macOS. Testing was carried out in late June 2026.

Quick Comparison Table: LogMeIn Pro vs Splashtop vs HelpWire

LogMeIn Pro LogMeIn Pro Splashtop Splashtop HelpWire HelpWire
Best for
Leader

Professionals who want a bundled, all-in-one tool (storage, password manager, printing) for a small number of specific computers

IT teams and MSPs ready for an annual commitment, mainly on Windows/macOS

IT support teams, solo IT providers, and internal SMB IT wanting a support-first workflow without an annual commitment

Takeaway

LogMeIn fits users who want everything bundled into one price. Splashtop fits teams already budgeting annually. HelpWire fits teams that want to start without committing to either.
Free business use
Leader

No free tier at any level; free trial only

No permanent free plan for commercial use; 7-day trial only

Free plan covers both personal and business support, no split, no nag screens, no session cutoffs

Takeaway

Neither LogMeIn nor Splashtop offers an ongoing free option for business use. HelpWire is the only one of the three that does.
Platform support
Leader

Windows and macOS hosts only; Linux is officially unsupported (a beta Linux terminal exists for Central, unmaintained). Client access via Windows, macOS, iOS, Android, or browser

Operator app on Windows, macOS, Linux, ChromeOS, iOS, Android; target Streamer on Windows, macOS, and Xorg-only Linux

Windows, macOS, Linux; no mobile apps

Takeaway

Splashtop covers the widest combined range once mobile and Linux are counted together. LogMeIn has no real Linux option at all. HelpWire covers Linux fully but skips mobile.
Connection setup
Leader

Install host software, sign into an account tied to a specific licensed computer; built for repeat access to your own machines, not one-off attended sessions with a stranger

Two separate installs (Business/Remote Access app plus Streamer), tied to the same paid team account for unattended access

Dedicated connection link, no ID, password, or account needed on the client side

Takeaway

HelpWire is the only one of the three built for a quick one-off attended session with a stranger. LogMeIn and Splashtop are both built around ongoing access to machines you already control.
Core support workflow
Leader

Multi-monitor, remote printing, session recording, clipboard sync, whiteboard, remote reboot, and Wake-on-LAN included per license, though no chat

Drag-and-drop file transfer on all tiers; chat, multi-monitor, and recording gated to Pro tier and up

File transfer, multi-monitor, reboot-and-reconnect, admin elevation, and multi-operator hand-off at the product level

Takeaway

LogMeIn includes the most complete workflow in a single license, with remote printing and Wake-on-LAN. Splashtop matches printing and recording only from Pro tier up. HelpWire covers the core basics but skips printing, recording, and chat entirely.
Security
Leader

MFA (2FA/3FA), IP address filtering, screen blanking, domain authentication, admin permission groups

TLS/AES-256, per-operator 2FA, SSO/SIEM/IP whitelisting on Enterprise, and a documented HIPAA compliance framework with BAA availability

TLS/AES-256, per-operator 2FA, DigiCert code-signed apps, consent required before every session

Takeaway

Splashtop is the only one of the three with a public HIPAA compliance framework. LogMeIn and HelpWire both cover strong baseline security without an equivalent certification.
Session continuity
Leader

No documented forced cutoffs; reconnects automatically and works through corporate firewalls without VPN, a reliability record repeated consistently across reviews

No documented forced cutoffs during active work on Remote Access tiers

No session cutoffs, no forced time limits, no software-imposed interruptions during active work

Takeaway

LogMeIn’s reputation for reliable, uninterrupted connections is the most consistently documented of the three. Splashtop and HelpWire both avoid forced cutoffs too, without the same specific track record.
Pricing and billing model
Leader

$30/mo for 2 computers up to $129/mo for 10, billed annually, no free tier, and documented price increases of 40-100% at first renewal

Remote Access billed annually upfront (Solo $72/yr, Pro $99/yr, Performance $149/yr); no monthly option

Free plan permanent; paid tiers add monthly or annual billing for larger teams

Takeaway

LogMeIn’s per-computer pricing is the priciest of the three for a small footprint, with real renewal-shock risk. Splashtop’s annual-only model is more predictable but still requires upfront commitment. HelpWire’s free start plus billing flexibility gives teams the most room to grow.
Main limitation
Leader

No free tier, no real Linux support, documented steep renewal price increases, and a reportedly difficult cancellation process

Annual prepayment with advance-notice cancellation required; Linux Streamer is Xorg-only

No mobile operator apps, no public compliance certifications, unattended access in beta on macOS and Linux

Takeaway

LogMeIn’s renewal pricing and cancellation friction are the most operationally risky, since they surface after you’re already committed. Splashtop’s annual lock-in is at least known upfront. HelpWire’s gaps are missing capabilities rather than active risks.

Overview

Splashtop
by Splashtop
4.5 (90)

While a free version isn’t available, SplashTop Business Access is a reliable and affordable tool for small businesses or sole-proprietors (like freelancers.) However, accessing more exceptional features (like session recording and chat), requires the purchase of a higher-tiered plan.

The great news is, the SplashTop Business Access plan only costs $99/per year (per user), and offers a plethora of great features like multi-screen display, remote wake-ups, and so much more! So there’s a lot to work with in the base plan.

SplashTop’s Solo Plan is great for individual users, as it allows access to up to two computers! Most competing single-user plans only allow access to just one computer. Additionally, SplashTop supports larger businesses with IT and customer support teams by providing enterprise-tier plans.

LogMeIn Pro
by GoTo
3.3 (225)
Trustpilot

LogMeIn Pro is a widely beloved remote desktop option. Developed and owned by the company responsible for the collaborative tool “GoToMeeting”, LogMeIn Pro offers reliable solutions for larger business entities.

LogMeIn Pro provides incredible bonus perks that users won’t find in competitor software, such as LastPass Premium(password management service), and 1TB of storage space! These bonuses come with every LogMeIn Pro plan.

Note:  LogMeIn lets users access most of its features via app or web browser, but no longer provides a free version of their software.

Features

SplashTop

SplashTop offers targeted remote access tools that deliver features developed for specific use cases, but several of its global features are worth noting, too. Two of which being an easy-to-use UI, and the capability to access customer/client computers remotely (without the customer/client needing to download/install additional software.)

The SplashTop app allows users to access and manage unmanned machines from any device, allowing for easy control over multiple unattended desktops, and the important information they house.

SplashTop also offers an array of extra features that vary based on the user’s specific plan, like file transferring, session recording (where applicable), or support packages with built-in chat modules.

LogMeIn

LogMeIn offers many features that make securely accessing files on a remote machine simple, easy, and safe. The LogMeIn File Manager provides quick access to host computer file systems- while IT pros enjoy split display options that make drag-and-drop file sharing easy! All in all, it’s a fantastic way to transmit large company files that cannot be sent via email.

The Wake On LAN feature means the end of struggling with host computers falling asleep, ensuring users can control remote computers quickly and easily. The Whiteboard Drawing feature enables IT pros to facilitate support sessions by easily drawing attention to specific items or areas on the screen. Screen Record has AVI outputs, and enables users to prepare for demonstrations ahead of time.

Lastly, anyone who utilizes multiple desktops (like web devs and graphics designers) will find the Multiple Monitor support flexible, helpful, and intuitive. It even allows users to view individual monitors on one “master” screen, or replicate an exact workstation thanks to multi-monitor host-to-client support.

Files, apps, and programs stay organized to the user’s preference, allowing for efficiency regardless of where the user is working from.

Features LogMeIn SplashTop
File Transferring
Session Recording
Audio Support
Session Transfer
Remote Printing
USB-Sharing
Real-Time Chat
Mobile Accessibility

Interface Comparison

Both LogMeIn and SplashTop offer simple and easy-to-navigate UIs, exceptionally beautiful image scaling, and mobile device connectivity as fluid as desktop device connectivity.

Note:  Note: For this comparison, a technical specialist tested Chrome Remote Desktop and Microsoft RDP with Windows 11 Pro, Windows 11 Home, macOS Sequoia, and Ubuntu 24.04 devices. Connections were tested on local and remote networks, including VPN access.

Chrome Remote Desktop was evaluated for attended support and persistent remote access, while Microsoft RDP was tested for native Windows remote administration. The comparison covered setup, file transfer, clipboard sharing, multi-monitor support, restart recovery, and remote access outside the local network.

Software tested: Chrome Remote Desktop extension 2.1 and current Microsoft Remote Desktop clients. Testing was carried out in late June 2026.
LogMeIn
SplashTop

Operating System

Both software offer support for many popular operating systems, and the data provided will better help users draw comparisons between LogMeIn and SplashTop, and tools like TeamViewer and LogMeIn.

Operating System LogMeIn SplashTop
Windows
macOS
Android
iOS
Linux
Chrome
FireOS

Pros And Cons

Use the table below to compare the pros and cons of LogMeIn and SplashTop with SplashTop and RDP apps.

LogMeIn

Pros

  • Easy to set up and user-friendly
  • Provide computer/file access to unlimited users
  • Drag-and-drop file transfer (Windows-only)
  • Full multi-monitor displays
  • Screen sharing
  • Windows, Mac, Android, and iOS support
  • Powerful 256-bit AES encryption, double passwords, and end-to-end authentication security
  • 1 TB cloud storage with every plan
  • 24/7 phone and ticket tech support

Cons

  • Expensive
  • Free version no longer available
  • Mac version features are limited

Splashtop

Pros

  • Affordable pricing options
  • Simple UI
  • Fast connections
  • Drag-and-drop file transfer
  • Full multi-monitor displays (available with the purchase of a higher-tier plan)
  • Windows, Mac, Android, iOS and Chrome support
  • TLS and 256-bit AES encryption, device authentication, two-step verification, and multiple 2nd-level password security protocols

Cons

  • More complex installations compared to competitor software (especially for Mac users)
  • Purchase of a higher plan required to access many of the features
  • Priority tech support only available with a higher plan
  • Phone support hours aren't listed on the website

Pricing Comparison

Both software offers an array of pricing options, allowing users to better compare pricing policies with alternative remote access options like SplashTop and GoToMyPC.

Splashtop

Splashtop Remote Work & Access costs $60 to $149 per year (per user) and provides unattended remote access to computers from any location.

Splashtop Remote IT & Support costs $259 to $399 per year (per concurrent technician) and allows unlimited attended support sessions plus unattended access to up to 10 or 300 remote computers per license.

Splashtop Education – $29.99 per year (per teacher), offering screen sharing and classroom collaboration tools designed for education.

Note:  All SplashTop plans come with a 7-day free trial.

LogMeIn

LogMeIn “Individuals” Subscription- $349.99/per year: provides access to 2 computers from the web, a computer, or mobile device with iOS or Android operating systems.

LogMeIn “Power User” Subscription- $839.99/ per year: offers access for up to 5 computers.

LogMeIn “Small Business” Subscription- $1,539.99/per year: enables remote access for up to 10 computers.

Pricing plans LogMeIn SplashTop
Free Version
Free Trial 7 days 7 days
Level 1 $349.99/per year $5/month/user
Level 2 $839.99/per year $8.25/month/user
Level 3 $1,539.99/per year $13/month/user
Level 4 N/A $259/year/technician (SOS)
Level 5 N/A $399/year/technician (SOS+)

If your budget is limited, you can consider HelpWire, a completely free alternative to LogMeIn Pro.

Conclusion

Overall, it was a close call between the two software, especially since both options offer different features. Many would think the remote access market would be fairly repetitive regarding feature catalogs, but LogMeIn and SplashTop appear to be exceptions to that idea.

Trying to specify which one is “better”, isn’t really viable, as LogMeIn is an industry leader providing more dedicated support, while SplashTop (holding much less market share) offers a more DIY approach.

All in all, SplashTop is less expensive per installation, and LogMeIn offers more of a premium service solution.

Tags:
Comparison, LogMeIn, Splashtop