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Updated on Published on October 11, 2021 in Reviews

RemotePC vs LogMeIn: Which Is the Better Remote Access Choice?

Author: Oliver Rieder
Oliver Rieder Article author

Choosing the right remote desktop software can be challenging, especially when comparing two powerful tools like RemotePC and LogMeIn.

In this guide, we break down their key features, pricing, performance, and user experience to help you decide which platform best fits your needs.

Whether you’re a solo professional or managing IT for a larger team, this comparison will give you the clarity to make an informed choice.

Please note:  If you want to start support sessions quickly, both RemotePC and LogMeIn will require you to sign up for expensive, support-oriented plans. HelpWire offers installer-free sessions right away, at no cost. Skip to the comparison section to see HelpWire’s benefits.

Overview

LogMeIn
by GoTo
2.3 (243)
Trustpilot

LogMeIn, part of the broader GoTo (formerly LogMeIn) suite, is designed for professionals who need secure, on-the-go access to remote devices.

Branded as “the work‑from‑anywhere company before work‑from‑anywhere existed,” it delivers strong performance with features like remote printing, multi-monitor support, and LogMeIn Antivirus powered by Bitdefender. The platform offers three flexible subscription plans, making it suitable for both individuals and small teams who need reliable remote access without sacrificing security.

RemotePC
by IDrive
1.6 (123)
Trustpilot

On the other hand, RemotePC, developed by California-based IDrive Inc., focuses on accessible and efficient remote connectivity.

It supports a wide variety of platforms and offers two connection modes: Always-On for 24/7 access to devices, and Attended Access, which uses session codes for one-time, secure logins. This flexibility makes RemotePC a practical choice for users who need constant access across time zones or want to offer support on demand.

Features

RemotePC and LogMeIn are both capable remote desktop tools, but they target different user needs. Here’s a streamlined, side-by-side breakdown of their most relevant and comparable features:

Platform Compatibility & Access

RemotePC is available on Windows, macOS, Linux, iOS, and Android, and also supports browser-based access with no software installation required for the client. This makes it flexible for both one-time support and routine access.

LogMeIn supports Windows and macOS, with access available through desktop apps, mobile apps, and a web interface. It allows an unlimited number of users per account to access licensed machines.

File Transfer, Printing & Sync

RemotePC provides encrypted file transfers, remote printing, and the ability to sync clipboard content between local and remote machines. Drag-and-drop file transfer is supported in desktop sessions.

LogMeIn offers drag-and-drop file transfer, remote printing, and clipboard synchronization for seamless content movement between devices.

Session Management & Productivity Tools

RemotePC supports remote reboot, real-time chat, session recording, and a built-in whiteboard—ideal for remote support and collaboration. It also supports multi-monitor navigation.

LogMeIn includes multi-monitor support, remote sound playback, Wake-on-LAN, and session logging. However, some features, such as in-session chat, are only available with the Rescue plan.

Security & Access Control

RemotePC secures sessions with TLS v1.2 / AES-256 encryption and offers both Always-On and Attended Access. You can enforce access with a one-time code and configure two-factor authentication (2FA).

LogMeIn also uses AES-256 encryption and supports two-factor authentication. It includes endpoint protection through LogMeIn Antivirus, powered by Bitdefender. Access control is managed via trusted device verification and detailed user permissions.

FeatureRemotePCLogMeIn
Transfer Files
Record Sessions
Audio Support
Transfer Sessions
Remote Printing
USB-Sharing
Real-Time Chat
Mobile Access

Interface Comparison

Both RemotePC and LogMeIn feature clean, user-friendly interfaces designed for ease of navigation and quick access to remote devices. RemotePC offers access via both browser and native apps, while LogMeIn emphasizes its desktop and mobile applications for a consistent user experience.

RemotePC

LogMeIn

Operating Systems

Both RemotePC and LogMeIn support major desktop and mobile platforms, offering broad compatibility for remote access.

However, RemotePC goes a step further by supporting additional operating systems, giving it a slight edge in flexibility. If OS coverage is a priority, it’s also worth comparing LogMeIn with other tools like GoToMyPC to see how they stack up.

Operating System RemotePC LogMeIn
Windows
MacOS
Android
Linux
iOS & iPadOS
ChromeOS
Raspberry Pi

Pros and Cons

To help you compare RemotePC and LogMeIn effectively, here’s a balanced overview of the strengths and limitations of each platform:

RemotePC

Pros

  • Cross-platform access with easy setup
  • Wake-on-LAN and remote reboot support
  • Secure file transfer and session recording
  • Affordable pricing with flexible plans

Cons

  • Performance may lag on low-bandwidth connections
  • No user account separation on shared devices

LogMeIn

Pros

  • Strong security with AES-256 encryption and 2FA
  • Multi-monitor support and high-quality remote audio
  • Built-in antivirus (Bitdefender) and session logging
  • 24/7 phone and ticket support

Cons

  • Expensive with no free version
  • Annual billing only
  • Occasional connection instability

Pricing

Both RemotePC and LogMeIn offer tiered pricing based on the number of devices and features required. Here’s a breakdown of their offerings:

RemotePC Pricing

Solo – $2.95/month; 1 user, 1 computer.

Pro – $9.95/month; 1 user, up to 10 computers.

Team – $29.95/month; unlimited users, up to 50 computers.

Enterprise – $59.95/month; unlimited users, up to 100 computers.

All plans include a 7-day free trial (no credit card required) and the core feature set: unlimited remote access, platform independence (PC, Mac, Linux), unlimited concurrent access, file transfer, remote printing, whiteboard, session recording, remote chat, web access, RDP Connector*, and 24/7 email/chat support with phone support. Higher tiers add user management (Pro+), Active Directory/SSO and HelpDesk on-demand support (Team+), and scheduling, computer grouping, deployment, and role-based permissions (Enterprise).

For support-specific purposes, RemotePC also offers the HelpDesk plan with unlimited unattended computers, and other relevant features, such as built-in chat. This plan costs $99.50/year for one technician.

LogMeIn Pricing

LogMeIn offers two different premium services for remote access: Pro and Rescue. Pro is available with the following plans:

  • • Individuals – $35.00/month, access up to 2 devices.
  • • Power Users – $85.00/month, access up to 5 devices.
  • • Small Businesses – $150.00/month, access up to 10 devices.

All plans include:

  • • Unlimited user access
  • • Multi-monitor display
  • • Remote printing
  • • Remote file access

LogMeIn Rescue is specifically intended for use by IT support workers. This plan costs $149/month and doesn’t limit the amount of users, but does restrict sessions to 10 at a time. It also provides support-related features, including a chat window.

RemotePC vs LogMeIn Pricing Comparison Table

Pricing PlansRemotePCLogMeIn
Free Trial7 days14 days
Free version for personal use
Level 1$2.95/month$34.99/month
Level 2$9.95/month$154.99/month
Level 3$29.95/month
Level 4$59.95/month
Note:  All prices listed in the table are monthly rates under RemotePC’s month-to-month billing. Switching to annual billing cuts the price by 25%, while a 2-year plan saves up to 50% – however, these discounts apply only to the first year, with renewals charged at standard rates. Exceeding your plan’s user limit incurs additional per-user fees, computer overages cost $20/computer per year, and the *RDP Connector add-on is priced at $20/computer per year. Full pricing details: https://www.remotepc.com/pricing.

No Need for a Subscription - Offer Remote Support with HelpWire

If you want to use RemotePC or LogMeIn for tech support, you need to subscribe at a price that’s much higher than their ordinary paid plans. These support plans – RemotePC HelpDesk and LogMeIn Rescue – provide unlimited client connections and instant sessions without installation on the remote side. But what if you can’t afford the cost?

Try HelpWire. It’s a free, fully cross-platform solution available on Windows, macOS, and Linux. HelpWire always allows you to chat with the remote user, start sessions just by clicking a link, and connect as many times as you need to. No billing information required.

FeatureHelpWireRemotePCLogMeIn
Price for support featuresFree$99.50/year$149/month
Session start without software installation✅⚠️ With HelpDesk only⚠️ With Rescue only
Linux host support✅✅❌
Connection stability✅ Stable⚠️ Reported logouts and disconnects⚠️ Disconnects reported by users

Why choose HelpWire?

  • No installation required on the client side
    Just send a session link to get started.
  • Enterprise-grade security
    Highly secured TLS/SSL protocols and AES-256 encryption.
  • Full feature set at no cost
    File transfers, multi-monitor support, session chat, and admin privileges.
  • Point-to-point architecture
    Ensuring low latency and high privacy.

    Whether you’re supporting clients or managing remote systems, HelpWire combines powerful capabilities with a frictionless setup, without charging a cent.

Conclusion

Both RemotePC and LogMeIn are capable remote access tools, but which one is right for you depends on your priorities.

  • • Choose RemotePC if you want broad platform support, affordable pricing, and solid features for small businesses and personal use. It’s especially useful for teams needing scalable access with strong security and collaboration tools.
  • • Opt for LogMeIn if you require enterprise-level features, built-in antivirus protection, and around-the-clock support—and don’t mind paying a premium for it.

     

However, if you’re looking for a cost-free, easy-to-use solution that still delivers essential functionality, HelpWire is a compelling choice. It’s ideal for users who want robust performance, strong security, and simplicity, without the subscription fees.

Tags:
Comparison, LogMeIn, RemotePC