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TeamViewer vs GoToMyPC

Author: Oliver Rieder
Oliver Rieder Article author

Choosing between TeamViewer and GoToMyPC isn’t just about remote access; it’s about how well the tool adapts to your workflow, devices, and support needs.

Both are well-known names in the remote desktop space, but they take different approaches: TeamViewer is packed with features for IT teams and enterprise use, while GoToMyPC focuses on straightforward, user-friendly access for individuals and small businesses.

In this article, we compare the two tools across real-world categories like session control, security, user experience, pricing, and more, to help you find the solution that actually fits.

Overview

TeamViewer
by TeamViewer
4.6 (10343)

TeamViewer is a feature-rich remote access platform built for professionals and IT departments. It supports cross-platform access across Windows, macOS, Linux, mobile, and more. With advanced capabilities like file transfer, remote diagnostics, device monitoring, and session recording, it’s designed for organizations that need flexibility, scalability, and security.

GoToMyPC
by GoTo
4.7 (113)

GoToMyPC (by GoTo, formerly LogMeIn) takes a simpler approach. It offers fast, reliable remote access focused on personal use, small businesses, and teams that prioritize ease of use over extensive features. While it supports essentials like file transfer, printing, and multi-monitor access, its primary strength lies in delivering a seamless desktop experience through a lightweight interface and minimal setup.

Features

After testing both platforms, here’s how TeamViewer and GoToMyPC compare across the core areas that matter most in daily use.

1. Remote Access & Session Management

TeamViewer delivers robust connection options with both attended and unattended access, remote session recording, and session transfer between devices. It also includes Wake-on-LAN and supports multi-session handling.

GoToMyPC offers fast and stable remote connections, but limits some advanced session tools. You can wake a sleeping PC with Wake-on-LAN, print remotely, and even invite others into a session, but you won’t find features like session recording or transfer.

2. Collaboration & File Sharing

TeamViewer supports chat, VoIP calls, and even video conferencing within a session. File transfers are quick with drag-and-drop support, clipboard syncing, and multi-monitor display handling.

GoToMyPC covers the basics: chat, clipboard sharing, drag-and-drop file transfers, and remote printing. It lacks real-time video or voice collaboration but keeps things simple and streamlined.

3. Security

TeamViewer includes enterprise-grade protections: AES-256 encryption, two-factor authentication, device authorization, and granular permissions. It also offers malware protection and compliance features for regulated industries.

GoToMyPC uses 128-bit encryption and dual-password security for sessions. It’s secure enough for most SMBs, but lacks more granular access controls or built-in malware defense features.

4. Customization & Branding

TeamViewer allows full rebranding, from interface visuals to custom modules for support sessions. It also supports integrations with major platforms via API or marketplace extensions.

GoToMyPC has minimal customization. You can manage user accounts and access, but branding options and integrations are limited unless you’re on the corporate plan.

5. Performance & Ease of Use

TeamViewer offers a responsive UI with fast image scaling and consistent connection speeds, even on weaker networks. However, its interface can feel complex if you only need basic access.

GoToMyPC is straightforward and fast to set up. It’s clearly built for users who value simplicity – you log in, click, and go. Fewer features mean less clutter, which can be a plus for non-tech-savvy users.

6. Team & Device Management

TeamViewer includes tools like device monitoring, user permissions, and endpoint grouping – helpful for larger support teams managing fleets of machines.

GoToMyPC lets you centrally manage billing and invite users, but more advanced team features like grouped deployments or monitoring require a corporate plan.

FeatureTeamViewerGoToMyPC
Session Recording
File Transfer (Drag & Drop)
Real-Time Chat
VoIP / Video Call
Remote Printing
Wake-on-LAN
Multi-Monitor Support
Mobile App Access
Custom Branding
Integrations (CRM, Helpdesk)

Interface Comparison

TeamViewer offers a feature-rich interface built for IT pros, while GoToMyPC keeps things streamlined for ease of use. Below is how they compare visually:

TeamViewer

GoToMyPC

Compatibility

Both TeamViewer and GoToMyPC support major platforms, but TeamViewer leads with broader OS compatibility, especially for Linux and Chrome OS environments.

Supported OSTeamViewerGoToMyPC
Windows
macOS
Linux
Android
iOS/iPadOS
Chrome OS
Raspberry Pi

Pros And Cons

TeamViewer:

Pros

  • Rich feature set for IT teams and enterprise users.
  • Supports nearly every OS.
  • Built-in security features like 2FA and end-to-end encryption.
  • Multi-session support and detailed device management.

Cons

  • Pricing scales quickly with team size.
  • Interface may feel overwhelming for casual users.
  • Home users being falsely flagged for commercial use.

GoToMyPC:

Pros

  • Very easy to set up and use.
  • Great for quick remote access with minimal configuration.
  • Solid performance and mobile app usability.
  • Reliable multi-monitor and remote printing support.

Cons

Pricing

TeamViewer uses a technician-based model, i.e., you pay per licensed user, not per endpoint. Each plan defines the number of devices a technician can manage, and higher tiers unlock more sessions and reporting.

GoToMyPC follows a device-based model, meaning pricing scales with the number of computers accessed. The Pro plan supports multiple users, but each computer incurs a separate fee, which can quickly add up for teams.

PlanTeamViewerGoToMyPC
Free Version Personal use only
Free Trial 14 days 7 days
Entry PlanRemote Access – $24.90/mo (3 devices)
Business – $50.90/mo (200 devices)		Personal – $44/mo per computer
Mid-Tier PlanPremium – $112.90/mo (15 users, 300 devices)Pro – $41.50/mo per computer
Team PlanCorporate – $229.90/mo (30 users, 500 devices)Corporate – $28/mo per computer
Enterprise Custom pricing Custom pricing
BillingAnnual onlyAnnual only

Cost-Free Alternative

If you find TeamViewer or GoToMyPC too costly or overly complex for your needs, HelpWire is a free remote support solution that covers the essentials and more.

HelpWire is designed for both IT professionals and individuals who need reliable, no-hassle remote access.

It supports both on-demand and unattended access, making it suitable for real-time troubleshooting or ongoing maintenance tasks.

Key features:
  • Cross-platform support: Windows, macOS, Linux.
  • Lightweight client and quick setup via session links.
  • AES-256 encryption and TLS/SSL protocols for secure sessions.
  • File transfer, multi-monitor support, and chat.
  • Intuitive operator dashboard for managing teams and clients.

Whether you’re assisting a client or managing dozens of endpoints, HelpWire delivers robust functionality at zero cost.

Conclusion

Both TeamViewer and GoToMyPC offer capable remote access solutions, but they serve different audiences.

TeamViewer stands out with its comprehensive feature set, broad OS support, and scalability for IT teams and enterprise use. However, it comes with a steeper learning curve and higher pricing tiers, which may not suit individual users or small teams.

GoToMyPC, on the other hand, is built for simplicity. It’s easy to deploy, performs reliably for day-to-day access, and offers a smoother experience for non-technical users. But its limited platform support and fewer advanced tools may hinder IT departments that need more control.

If your priority is power, control, and cross-platform versatility, TeamViewer is the better pick. If you value ease of use and quick setup with essential features, GoToMyPC might be the right fit.

And if you’re looking for a free, secure alternative that balances functionality with simplicity, HelpWire is a compelling choice to consider.

Tags:
Comparison, GoToMyPC, TeamViewer