Remote access software enables users to take control of computers remotely located across the office or on the other side of the globe. Once you are connected to the remote machine, you gain the same functionality as if you were physically in front of the machine. You can execute programs, view files, and perform virtually any function on the remote machine without leaving your current location. Remote access software enables individuals to work from home or use their office computer when traveling.
This article compares two remote access solutions, TeamViewer and GoToMyPC.
TeamViewer is designed to serve the needs of corporate IT departments and enterprise-grade users. The tools provide teams with many features like strong security and support for multiple devices and platforms. A remote support staff can manage multiple dispersed systems simultaneously with persistent connections. Other benefits offered by TeamViewer include a VPN alternative, streamlined file-sharing capabilities, and the capacity to hold online meetings with up to 25 users. A free version of the software is available for non-commercial use.
GoToMyPC lets users connect to remote desktops where they can sync and share files using the application’s web browser. Using the tool requires the installation of a small server on the host computer. This server communicates with the centralized GoToMyPC broker to satisfy user requests when working on remote machines.
Citrix is the company behind GoToMyPC as well as the related LogMeIn application. Though these two products share some similar capacities, they do not directly compete with each other.
TeamViewer supports any type of remote connectivity, meaning you can connect two desktops, a desktop to a mobile device, two mobile devices, or a mobile device to a desktop. In all cases, users can record the remote session and engage in text chatting with other users. Voice and video conferencing are also available with TeamViewer.
TeamViewer’s feature list is more extensive than GoToMyPC, though both solutions let you manage connections, users, and permissions. With TeamViewer, you can white label the app with custom branding, make use of its internal ticketing system, and integrate the tool with CRM and help desk applications. Other features of note include remote data backup, malware protection, and the ability to monitor servers, networks, and websites.
TeamViewer’s multi-platform support means you can use the application with the Windows, Linux, and Mac operating systems. It is a versatile solution that can also be run on an iPhone or stored as a mobile version on a removable USB device. The flexibility of the tool makes it suitable for use in a wide variety of situations where remote access to distant machines is required.
GoToMyPC is an easy-to-use remote access solution that is powerful enough for use in a business setting while offering a more streamlined interface than TeamViewer. The tool makes it easy for users to access remote computers, transfer files, chat with other users, and send invitations so colleagues can connect to their machines. GoToMyPC is easily installed by users with general computer skills so they can be connected to remote support when troubleshooting problems by specialists is required. You can also print files from the remote computer to a locally attached printer.
All GoToMyPC sessions are encrypted to protect your valuable information from misuse by unauthorized users or hackers. The app’s basic version includes file syncing and transfer capabilities that simplify the processes of accessing, editing, and deleting files stored on remote machines.
A GoToMyPC Pro account adds a central billing feature that simplifies the management of user payments. All of these features are also included in the Small Business plan as well as some additional functionality. A very useful feature is the Wake on LAN capability which lets remote users start a computer or wake it from sleep mode.
We conclude that both software tools have an intuitive clutter-free interface and don’t reduce image quality when scaling. Also, these two apps were on their best performance both during desktop-to-mobile and desktop-to-desktop connections.
A variety of pricing plans are available with both tools. Armed with the knowledge of these two apps, you can easily compare the pricing policy with the other two remote assistance tools, s.a. Microsoft RDP and TeamViewer.
Pros And Cons
We provide the following tables with the advantages and disadvantages of TeamViewer and GoToMyPC. You can compare them with what NoMachine and VNC provide to make the best choice for your situation.
- Availability of a free version for personal use
- Fast connectivity speeds
- Strong security with two-factor authentication and 256-bit encryption
- User-friendly interface
- All features supported in Windows and macOS
- Supports Windows, Mac, Linux, Chrome OS, Android, iOS, and Blackberry OS
- More expensive than other paid solutions
- No phone technical support on weekends
- Can be slow when performing large file transfers
- Reports of users being restricted from using the free version for personal use
- User-friendly and streamlined interface
- File transfers can be done by dragging and dropping items
- Supports Windows, Mac, Android, iOS, and Kindle
- Full multi-monitor displays
- User-friendly mobile apps for enhanced usability
- Full multi-monitor displays
- 128-bit encryption, dual passwords, and end-to-end authentication provide a good level of security
- Expensive solution
- Some features do not work well with macOS systems
- Sessions can lag or freeze when handling large files
- Reports of difficulties canceling subscriptions
- Connections can sometimes be unreliable
Both tools offer multiple pricing plans to fit your needs. You can easily compare their value against the cost of competing products like AnyDesk or TeamViewer.
Both solutions support a wide variety of operating systems.
TeamViewer has three distinct pricing plans that begin with the $50.90 per month Business plan. All plans are billed annually even though the company quotes monthly prices.
GoToMyPC also has three pricing plans to suit your specific needs. They offer a $35 per computer per month Personal plan, a Pro plan that costs $66 for two computers per month, and a Corporate plan costing $140 per month.
The Personal plan is appropriate for a single user and enables access to as many remote computers as they wish. Access to between two and 50 computers is offered in the Pro plan. If more than ten users require access to remote machines, the Corporate plan is the way to go.
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When deciding on the right remote access software for your personal or business use, you need to consider the functionality and features offered by competing solutions. The selected tool needs to address your usage scenario and support your team’s processes and workflows. We hope this comparison of TeamViewer and GoToMyPC helps you make the right decision so you acquire the remote support features needed to simplify your work life and increase productivity.