Remote access software is essential for carrying out many activities in modern information technology (IT) environments. Remote access and desktop sharing applications enable technical teams to perform support for a geographically distributed environment from a centralized location. It also lets individuals collaborate with no need for physical proximity.
There are many remote access solutions on the market. In this article, we will look at the popular TeamViewer and AnyDesk applications.
TeamViewer offers a comprehensive remote access solution suitable for use by anyone with basic computer skills. Once the tool is installed, it should be no problem to access its extensive functions with its intuitive interface. Remote communication is secured with a unique 9-digit identification number that can be linked to a device. This ID number must be used to connect to the device from another computer to secure the systems and eliminate the possibility of unauthorized access.
AnyDesk is another popular remote desktop and access solution. One of its defining features is its connectivity speed. A small, portable file needs to be installed to run the program which enables users to share control of a mouse or keyboard. Desktop screenshots can also be shared among users, and AnyDesk also provides security. In this case, the access code of the local device needs to be shared with the remote machine to establish the connection.
TeamViewer has become one of the most renowned remote desktop tools for good reason. It offers a wide variety of features wrapped in an intuitive interface any user can master. The tool provides a method of quickly connecting one computer to another network-attached machine. TeamViewer is used as a collaborative tool for diverse teams and is a popular choice for organizations providing remote technical support.
Multi-platform support is another of TeamViewer’s features. It can be run on machines running Windows, Linux, macOS, iOS, Android, or Raspberry Pi. This support allows remote connectivity from virtually any type of device. A new feature is the augmented reality TeamViewer Pilot app designed to facilitate remote maintenance.
AnyDesk is an aptly named and popular alternative to TeamViewer. It works similarly to TeamViewer and lets users remotely access, control, and manage just about any desktop they want. AnyDesk is a lightweight solution that only takes up about 2.8 MB of space on your device. The tool offers a high-performance vehicle for collaborating and recording remote sessions.
|Session recording||Windows only|
Both remote assistance tools worked as advertised for us. They have a user-friendly interface that made it possible to locate all of their features. Image scaling was smooth with both apps and they provide easy connectivity for remote desktops and mobile devices
Operating System Support
Either of these two tools is compatible with multiple operating systems. Another way to compare the TeamViewer and LogMeIn is by the number of operating systems that can be accessed remotely with the tool.
Pros And Cons
The pros and cons of Microsoft RDP and TeamViewer are outlined in the following tables. We think this will help you compare their features with SplashTop and TeamViewer and make the correct purchasing decision.
- Free for non-commercial use
- Multi-platform operating system support including for IoT devices
- Enables training sessions for teams of up to 25 members
- Drag-and-drop file sharing across multiple locations
- Status to indicate if a device is being remotely accessed
- Easy to install and update with no router configuration needed
- Chat, video, and voice over IP communication options
- Share application windows or complete desktops
- Superior customer support
- Requires a fast and continuous Internet connection
- Can be costly for commercial purposes that require licenses
- Requires the same version of the software to be installed on both sides of the connection
- Cannot share large files
- Is not compatible with proxy servers
- Compatible with all major mobile platforms
- User-friendly interface with extensive keyboard shortcuts
- Does not time cap sessions
- Small and lightweight installation file
- Low latency for fast connectivity speeds
- Installation is required to use the tool
- Inconsistent remote desktop resolution
- Unreliable copy-paste feature
As with many remote assistance tools, various pricing options are available with these solutions. You can easily compare the price of these tools with the cost of alternative solutions like SplashTop and GoToMyPC.
A variety of pricing plans are available with both tools.
Single users can use AnyDesk or TeamViewer non-commercially for free. Single commercial licenses for AnyDesk that allow connection to one remote device are $9.90 per month. TeamViewer allows a single license to access three devices for $29.90 per month.
Multi-user and team packages are also available for both applications.
TeamViewer’s Premium license enables up to 50 users to each create a single session. A Corporate license lets ups to 200 users run three sessions at the same time.
|Free personal version||Yes||Yes|
|Corporate license||$206.90||Custom pricing|
TeamViewer offers a more productive platform for working and collaborating with coworkers. The tool facilitates sharing control of remote computers, making presentations, or brainstorming problem resolution. Its drag-and-drop interface makes it a simple task to send and share files.
Team sessions are another feature that makes TeamViewer a good solution for businesses. These sessions enable a system administrator to manage multiple remote machines simultaneously, streamlining the installation of software updates and patches.
The features available in AnyDesk allow you to share documents and an on-screen whiteboard. However, the tool does not offer the same level of collaborative functionality as TeamViewer.