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Definitive Guide to Using Microsoft’s Remote Desktop in Windows 10 & 11

Author: Helga York
Helga York Article author
  • HelpWire
  • Blog
  • Definitive Guide to using Microsoft Remote Desktop

Microsoft Remote Desktop provides an easy-to-use option to connect to a remote computer. As long as the remote computer is turned on and remote desktop connections are allowed, you can enjoy full remote access to run programs, access files, and all peripheral devices.

✍️Note:  The Microsoft Remote Desktop app from the Microsoft Store will no longer be supported after May 27, 2025. Users will need to switch to the Windows App to continue accessing services like Windows 365 and Azure Virtual Desktop.

For Remote Desktop connections, Remote Desktop Connection (RDC), built into Windows, will remain available for Windows-to-Windows connections. However, RDC has limitations, such as no cross-platform support and complex configurations, prompting many users to seek alternative remote desktop solutions.

Consider HelpWire — a free, easy-to-setup remote desktop tool that provides cross-platform support for Windows, macOS, and Linux.

Read on for an in-depth guide on how to create a remote desktop connection using a classic Remote Desktop Connection or a modern Remote Desktop app for Windows 10 and 11.

Note:  Remote Desktop enables remote device access only on Windows Pro and Business. Hence, you will not be able to gain remote access to a computer running Windows 10 and 11 Home editions. To find out your Windows version, check your computer’s System properties.

To connect to a remote PC, you should allow the Remote Desktop in Windows 10 or Windows 11 settings or via the Control Panel first as it is disabled by default.

Enabling Remote Desktop in Windows settings

But let’s start with the very initial step — to connect to a remote computer, you have to allow remote access to it first.

Note:  If your machine runs an older version of the operating system, like Windows 10, or you’d like to find out how to enable Remote Desktop via the Control panel, this guide has got you covered.

• Open Start → Settings → System → Remote Desktop.

remote desktop settings windows 11

• Change the slider position from “Off” to “On”, and click “Confirm” in the “Remote Desktop Settings” window.

enable remote desktop confirmation windows 11

As you can see, allowing remote connections is quite straightforward in Windows, as you simply have to toggle a single switch in the settings.

Tip:  If for some reason you cannot enable Remote Desktop on your PC, or simply do not want to deal with the convoluted Windows Remote Desktop app, learn about a more efficient and user-friendly way of controlling the remote computers.

Classic Windows Remote Desktop Connection App

The classic Remote Desktop Connection (RDC) application is still very popular among Windows users. Unlike the modern counterpart, this software package comes pre-installed with every Windows version so you don’t have to go to a store to download it and can start using it right away.

How to create a remote desktop connection

Follow these steps to initiate a remote desktop session with a distant PC:
  1. Open Windows search and type “remote desktop connection” to search for the RDC app. Then, click on “Open” to launch the Remote Desktop Connection app.

    open remote desktop connection app
  2. Select the IP address or name of the computer that you want to connect to. Type your username in the User name field. For ease of use for future connections, you can save your credentials by selecting the “Allow me to save credentials” checkbox.

  3. To connect to a remote computer via Remote Desktop Connection, click the “Connect” button.

    connect to a remote computer via remote desktop connection
  4. Enter your account password when prompted to do so. Check the “Remember Me” checkbox to avoid having to enter your credentials each time you connect to a remote desktop.

  5. If you see an alert that the identity of the remote computer can not be verified, you can ignore it, and simply tick the “Don’t ask me again for connections to this computer” to dismiss the message and remember your choice. When done, click “Yes” to save and continue.

    connect to a remote computer despite the certificate errors
  6. The remote computer’s toolbar at the top of the screen will indicate that you have successfully launched a remote desktop session.

    remote desktop connection top toolbar

Closing the remote session window will terminate the remote connection.

The classic Remote Desktop Connection app’s settings

Use the Remote Desktop Connection setup screen to change the remote session’s settings. The following are available options:

• General. You can save your connection settings in an RDP file which can be transferred and used between various computers.

remote desktop connection general settings

• Display. Configure your display preferences from screen size, multi-monitor support, and color depths.

remote desktop connection display settings

• Local Resources. Configure local resources that are accessible during the remote desktop session. Choose Windows keystroke combinations for various actions as well as configure your remote audio settings.

remote desktop connection local resources settings

• Experience. Choose the best connection speed for the best performance. This includes options for bitmap caching and enabling the auto-reconnect function.

remote desktop connection experience settings

• Advanced. Configure how the app deals with server authentication failures. You can also configure your gateway settings for remote working.

remote desktop connection advanced settings

Easier way to control the remote PC

The user-friendly approach of this free remote desktop software for Windows, simplifies the traditional complexities of establishing remote PC connections, making it an accessible option for users of all levels. Not only does it offer a streamlined user experience, but it is also completely free for both commercial and personal use!

  1. Start by selecting ‘Add New Client’ in the HelpWire interface.

    Add new client in HelpWire
  2. Distribute the auto-generated remote connection link to your client. This link prompts them to download the HelpWire Client application on their computer.

    Send HelpWire connection link
  3. Once the client has the application running, use the HelpWire interface to request access to their system.

    Request remote access in HelpWire
  4. After receiving the client’s permission, click ‘Connect’ to start the remote desktop session.

    Connect to a remote Mac via HelpWire

HelpWire revolutionizes remote desktop access, offering a streamlined and efficient method, perfect for those who prioritize ease of use and time-saving solutions in remote connectivity.

Summing up

In summing up, this guide provides a comprehensive overview of using Microsoft’s Remote Desktop in Windows 10 and 11. It details the steps to enable remote desktop access, explores both the modern Remote Desktop app and the classic Remote Desktop Connection app, and introduces the user-friendly alternative, HelpWire. This guide caters to different preferences and needs, ensuring users can effectively manage and access their PCs remotely, whether for professional or personal use.

Frequently Asked Questions

There may be over a dozen different reasons why your remote desktop connection is not working. The network connectivity issues, like Firewall blocking the Remote Desktop application, are the most common ones. For a quick fix, go to the Firewall settings and add Remote Desktop to the exclusion list.
 

Remote Desktop Connection allows you to remotely view and share your local files and folders using RDP. To transfer files over RDP, open Remote Desktop Connection, click “Show Options” and go to the “Local Resources” tab. Finally, click “More” at the bottom, under the “Local devices and resources” section, and check the “Drives” box to share your local files and folders.

If you prefer, you can enable Remote Desktop using Command Prompt. An example of a command to enable remote desktop:

reg add “HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server” /v fDenyTSConnections /t REG_DWORD /d 0 /f

When using the Command Prompt, use the Run as administrator option.